Simon, Micky and Rayan we were helpful to us. We bought our wardrobe but it came unassembled, we reached out to unicom just yesterday evening and it was all sorted by 10am today. Thanks to Micky and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I just wanted to take a moment to give a shoutout to Lee for his exceptional customer service. He was an absolute pleasure to deal with when shopping business phone service. I'm a small business owne... Mehr ansehen
Unternehmen hat geantwortet
Absolutely terrible company. I am getting charged over a grand a month due to 'estimated readings', which they can make up arbitrarily. Each month my bill increases by a couple hundred pounds despit... Mehr ansehen
Unternehmen hat geantwortet
I just had a phone call regarding landline and broadband. Chloe who rang male was a very experienced and professional. She did explain everything clearly and also went through another services wh... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Saving over 100,000 small UK businesses money on their business telecoms and energy for over 16 years. Unicom is the one provider, one bill, one solution to its customers. Unicom provides small businesses with outstanding value for money on business line rental and calls, broadband, mobile and energy services, supported by a dedicated team of UK customer service advisers.
Kontaktinformationen
No. 1 Dovecote, Old Hall Road, M33 2GS, Manchester, Vereinigtes Königreich
- 0161 465 6690
- info@switchingon.com
- switchingon.com
3,5
Akzeptabel
3096 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
She was nice and dealt with everything…
She was nice and dealt with everything patiently and looked out best for the customer
4. September 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi,
Thanks for your 5* review.
Its great to see that you have had a positive experience with Unicom.
Chloe - Digital Team
Great customer service
The customer service operator, Chloe was very knowledgeable and offered me a great deal to stay with Unicom
4. September 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Vickie,
Its great to hear that you found Chloe to be very knowledgeable and she provided you with a great deal.
Chloe - Digital Team
James Clarke was very helpful with all…
James Clarke was very helpful with all the information and services I needed today.
1. September 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Louise,
Its great to see that James was very helpful.
Chloe - Digital Team
Spoke with Shaun
Spoke with Shaun, made everything easy. Well done.
30. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Sue,
Its good to see that Shaun was able to make everything easy for you.
Chloe - Digital Team
I spoke to Chloe- she qas very helpful…
I spoke to Chloe- she qas very helpful and quick. Thanks.
1. September 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Yildiz,
Thanks for your 5* review.
Its great to see you have had a positive experience with Unicom.
Chloe - Digital Team
chloe was a great help with my new…
chloe was a great help with my new contract and water bill
31. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Kuanghui,
I am so pleased to hear that Chloe was a great help at setting up your new contract.
Chloe - Digital Team
Spoke to Chloe she was very helpful.
31. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Christopher,
Thanks for your 5* review.
Its great to see that Chloe was very helpful.
Chloe - Digital Team
Stay away, keep charging when left
Keep billing every month , even after been left them for months . Even after calling them and they acknowledge that they have made a mistake and won’t be charged ( asked them to check the phone records) they still bill and threaten with bailiffs. Be warned.
( the reply is a lie. Nobody has tried to contact me and they hang up when I call them)
29. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Adrian,
Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.
I am sorry to hear of the issues experienced with Unicom even after you are no longer with us, please let us look into this for you.
I have passed your review to the team dealing with your account and they should be in touch soon to discuss further.
Chloe - Digital Team
very helpful
29. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Ehasnul,
Thanks for your 5* review.
Its great to see that you have found Unicom to be very helpful.
Chloe - Digital Team
WHAT A USELESS PATHETIC COMPANY THIS…
WHAT A USELESS PATHETIC COMPANY THIS IS. STAY AWAY FROM THEM. YOU CANNOT GET HOLD OF ANYONE EVEN WHEN ITS CRITICAL. I SIGNED A NEW 2 YEAR DEAL IN JUNE AND THE JULY INVOCIE WAS WRONG THE AUGUST INVOICE WAS WRONG, AND DESPITE GOING THROUGH CHAPTER AND VERSE WITH MERISSA WHO SORTED IT ALL OUT AND I PAID UP TO DATE THEY THEN PUT MY ACCOUNT ON RESTRICTION WITH NO NOTICE NO CALL NOTHING I CANNOT NOW DIAL OUT !! DESPITE THE ACCOUNT BEING 100% CLEAR DESPITE ALL THE CRAP AND ISSUES THEY CAUSED BEING SORTED THEY STILL PUT ME ON RESTRICTIONS. AND IT APPARENTLY TAKES 2 -24 HOURS FOR NORMAL SERVICE ?? IN THE MEANTIME I CANNOT MAKE ANY CALLS !! I AM SUING THEM.. PATHETIC CRAP COMPANY AND OH DESPITE ALL THE SHI T THEY HAVE CAUSED A DIRECTOR WONT COME TO THE PHONE..PRESUMABLY THEY CANT BE BOTHERED TO APOLOGISE TO CUSTOMERS AS THEY TREAT THEM LIKE SHI T AND TAKE NO RESPONSIBILITY.. STERR WELL CLEAR OF THIS CRAP COMPANY .. A COMMUNICATIONS COMPANY WHO DO NOTHING TO COMMUNICATE. EMAILING THEM TAKES 28 DAYS FOR A RESPONSE ???? PATHETIC
29. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Pete,
I am so sorry that your issues have not yet been resolved and have had to leave another review.
I can see that my colleague has been dealing with the account and I have passed this new review onto them and they should be in touch again soon to reach a resolution.
Chloe - Digital Team
Excellent Customer service.
Cannot fault the customer service i received from Dillon. Professionalism at its finest
24. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi,
Its great to see that Dillon provided professional customer service.
Chloe - Digital Team
Honest straight answers to all…
Honest straight answers to all questions! No hiding of any charges!
24. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Keith,
Its great to see that all questions were answered honestly and you have had a 5* experience.
Chloe - Digital Team
Lee McWilliam
Great help and advice when setting up another mobile contract with Unicom.
Lee explains everything as he goes through the details, would recommend for future business.
22. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Joan,
Its great to see that Lee was a great help and provided good advice when setting up your other mobile contract.
Chloe - Digital Team
Ben Henry Charles was very helpful
Ben Henry Charles was very helpful, saved us money to help our business
21. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Good morning Christine.
We appreciate the 5* review of Unicom.
It's great to hear that you had such a positive experience with Ben, and he was able to help you make a saving.
Ryan - Digital Team
Unicom great service
We have used Unicom for many years and recently requested a quote for card machine transactions. Vic was an absolute star and very quickly came up with a very competitive quote which unfortunately for him our present supplier matched so for ease we stayed with them. Also I think it was Adam that sorted out a new contract for our phone and internet and again very friendly and professional.
I would highly recommend this company for their service and friendly professional advisors.
21. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Heather,
Thanks for taking the time to share your recent review of Unicom.
We love hearing feedback and it's great to hear that you had such a positive experience with Vic.
Ryan - Digital Team
My business line went down on Saturday…
My business line went down on Saturday afternoon no one answered my calls all weekend on hold for 3 hours then cut off. When I did get someone was told have to wait till Monday when the Tec department opens. So all weekend did have no phone for a restaurant. Lost so much business. Can’t believe how bad the service is.
19. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Dear Singh,
We apologize for the inconvenience and frustration you experienced due to the disruption in your business line. This falls below the level of service we strive to provide, and we understand the impact it had on your restaurant.
To address this matter promptly, could you please provide us with your account number? This will allow us to investigate the situation thoroughly and work towards preventing such issues in the future.
Thank you for your understanding and patience.
Best regards,
Natalia - Digital Team
chloe was great and helpful on the…
chloe was great and helpful on the phone.good job
17. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Mikin,
Its great to see that Chloe was very helpful when speaking to you.
Chloe - Digital Team
Tarik was so helpful and informative…
Tarik was so helpful and informative and easy to chat with he is a credit to unicom Thank you Tarik
16. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Rich,
Its great to see that Tarik was helpful and informative while being easy to chat with.
Chloe - Digital Team
your employee Joe Gwilliam made my…
your employee Joe Gwilliam made my experience understandable and was very professionally delivered. He made sure I understood every step of the way and helped me to understand all details of the quote.
16. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi John,
Thanks for your 5* review.
I am pleased to see that Joe made your experience understandable and he was very professional also.
Chloe - Digital Team
excellent service from James Clarke…
excellent service from James Clarke explained everything and was very professional.
16. August 2023
Bewertung ohne vorherige Einladung
Antwort von Unicom
Hi Mandy,
I am so happy to hear that you have received excellent service from James and he was very professional.
Chloe - Digital Team
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