The support team is there to answer any of your questions and any concern you may have pretty much 24/7. The senior staff team are quick to help and respond to their tickets regarding any deeper issue... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Denied payout! My Flash Funding avoided problem from their trading platform issue. I requested payout approximately 4800$ but they declined it because their Match trader platform cause unwarranta... Mehr ansehen
Unternehmen hat geantwortet
Just passed my phase 2. Currently waiting on KYC process. I did have login issues during phase 1 which didn’t allow me take many of my A+ setups but customer service did an exceptional job and did res... Mehr ansehen
Unternehmen hat geantwortet
Trustworthy. The experience I had with this prop firm was like no other. Especially when I'm talking about customer service. Everything is a lot more personal. With certain issues, even the CEO will h... Mehr ansehen
4,0
Gut
621 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good and fast
Good and fast, currently waiting on the acc.
17. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
Thank you for your feedback! We're pleased to hear that you found our service good and fast. We understand the importance of efficiency, especially when it comes to account processing. Rest assured, our team is working diligently to complete your account setup, and we appreciate your patience.
If you have any further questions or need assistance while waiting for your account, please don't hesitate to reach out. We're here to support you every step of the way.
Best regards,
Zay
It's very nice to communicate with them
18. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
Thank you for your kind words! We're delighted to hear that you find it nice to communicate with our team. Providing a positive and pleasant communication experience is important to us, and we're here to assist you in any way we can.
If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!
Best regards,
Zay
Heard great things about the company
Heard great things about the company, customer service is very good asw
18. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
Thank you for your feedback! We're thrilled to hear that you've heard great things about our company and that you've had a positive experience with our customer service. Providing excellent support is a top priority for us, and we're committed to ensuring that all our traders receive the assistance they need.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Zay
Beware payouts are starting to get…
Beware payouts are starting to get denied 10-25 plus traders got denied this week over a server issue on there end and are not owning up to there mistake and paying out traders , I’d be cautious of buying more challenges unless this issue is fixed and payouts are made
16. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello!
We appreciate you bringing this matter to our attention and apologize for any inconvenience caused by the recent data feed issue.
We understand the importance of timely and accurate payouts for our traders, and we sincerely regret any delays or denials that may have occurred as a result of the server issue. Please be assured that we take full responsibility for any discrepancies and are committed to resolving them promptly.
Our team has already reached out to affected customers to address the situation and provide appropriate compensation where necessary. However, if you believe that you haven't been adequately compensated or if there are still outstanding issues, we encourage you to contact our risk team at risk@myflashfunding.com. They will thoroughly investigate your case and work to ensure a fair resolution.
We want to assure you that the recent data feed issue was an isolated incident, and we are taking steps to prevent similar occurrences in the future. Your trust and satisfaction are of utmost importance to us, and we are dedicated to providing a seamless trading experience for all our customers.
Thank you for your understanding and patience as we work to rectify this situation.
Best regards,
Zay
It was a fun journey!
It was a fun journey!
Next PAyout!
18. April 2024
Bewertung ohne vorherige Einladung
Do not join this prop company.
Do not join this prop company.
Even though I was profitable, they eliminated me. I was scammed of my time and efforts
18. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello!
Your satisfaction and success are our top priorities, and we're committed to addressing any concerns you may have.
To better understand the situation and investigate further, we kindly ask you to open a ticket or reach out to us at help@myflashfunding.com with more details about your experience. Your feedback is invaluable to us, and we want to ensure that any issues are addressed promptly and effectively.
Please rest assured that we take all feedback seriously and are dedicated to providing a fair and transparent trading environment for all our traders.
Thank you for bringing this to our attention, and we appreciate your cooperation in resolving this matter.
Best regards,
Zay
deserve to get 4 star
17. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello!
We strive to provide competitive spreads, fluctuations in the market can sometimes impact pricing.
We'd like to investigate this matter further to ensure you're receiving the best trading experience possible. Please consider opening a ticket or reaching out to us at help@myflashfunding.com with more details about the specific instances of poor spreads you've encountered. Your feedback is essential to us, and we're committed to addressing your concerns promptly.
Thank you for bringing this to our attention, and we look forward to resolving this issue to your satisfaction.
Best regards,
Zay
Great Costumer support services so…
Great Costumer support services so quick and friendly 👍
13. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer support team. If you have any further questions or need assistance in the future, don't hesitate to reach out to us.
Best regards,
Zay
I cleared 1 step challenge
I cleared 1 step challenge
And account sizes 10k
1. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
Congratulations on clearing the first step of the challenge and obtaining a 10k account size! If you need any assistance or have any questions as you progress, feel free to reach out to us. We're here to help you succeed.
Best regards,
Zay
Awesome response from the support team
Awesome response from the support team. Hope to work with the company for a longtime
12. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
That's great to hear! Having an awesome response from the support team can make all the difference in your experience with a company. Here's to a fruitful and long-lasting partnership with them. If you have any further comments or questions, feel free to let me know.
Best regards,
Zay
Sort out my problem with in few mintues.
11. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
I'm glad to hear that your issue was resolved quickly. If you have any further questions or concerns, don't hesitate to reach out to us. We're here to help.
Best regards,
Zay
Impressed with the automation
Impressed with the automation from account to account
4. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
We're delighted to hear that you're impressed with our account automation. If you have any questions or need further assistance, feel free to reach out to us anytime.
Best regards,
Zay
Antwort von Swayfunded
Hello,
We're glad to hear that you found our support response satisfactory. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help.
Best regards,
Zay
Fast support!
10. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
We're thrilled to hear that you found our support to be fast! If you have any more questions or need further assistance, feel free to reach out. We're always here to help.
Best regards,
Zay
Woow
Wow. Lightning support service!
Thanks Muhammad :)
10. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
We're delighted to hear that you had a lightning-fast support experience with Muhammad! If you have any more questions or need further assistance, feel free to reach out. We're always here to help.
Best regards,
Zay
CUSTOMER SERVICE NEEDS HELP HAVENT GOT…
CUSTOMER SERVICE NEEDS HELP HAVENT GOT A RESPONSE IN DAYS!!!!!!
29. März 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
I'm truly sorry to hear about the delay in receiving a response from our customer service team. Providing timely and efficient support to our clients is a top priority for us, and I understand how frustrating it can be to experience delays in communication.
Please accept my sincerest apologies for any inconvenience this has caused you. I want to assure you that we are actively working to improve our customer service processes and reduce response times. Your feedback is invaluable in helping us identify areas for improvement, and we are committed to addressing this issue promptly.
If you could provide me with your contact information or the details of your inquiry, I will personally ensure that your issue is escalated to the appropriate department for immediate attention. Alternatively, you can reach out to us directly at support@swayfunded.com, and we will make every effort to assist you as quickly as possible.
Thank you for bringing this matter to our attention, and please know that we are dedicated to providing you with the best possible service experience. We appreciate your patience and understanding.
Average should’ve been 2 stars. Paying for rating that’s crazy.
Impossible to trade on Match Trader. They don’t even have app and we must use web safari as home page. Always saying “soon” like 4 weeks ago, “soon”
NFP server issue was never solved after many tickets and reminders. Threw me and many people out of Match making us unable to enter and caused 💩 experience.
LAG! I use 5G a lot and I live in a city so there’s no way they can blame my internet before I say this, Match Trader is so butt you can’t even buy a position without finding 2 or 3 up and running because you thought nothing happens, press again. WOW nothing happens so press again, there you have it super overleverage delivered by MyFlash themselves. Same with closing you can’t close in profit, the button doesn’t work, so you spam that till it’s closed after it goes to minus AND THEN you find another ducking position opened of the opposite direction and because of spreads and volume you are already behind the last winning trade by 5 times VERY NICE!!😂😂😂😂
Support helps nothing. All they do is copy paste generic answers no desire to deep dive into specifying for customers needs, now I’m not a Karen okey but when I ask you something and gives out two choices, you must pick one right? But no these guys be like “yes that’s correct” WHAT WHAT DO YOU MEAN I asked you what’s different about these two choices! NICE support.
Profit was stolen because of a lame excuse like server integrity blablabla and showed no proof only words. Many others complain as well everyone who traded anything except fx was taken their profit away. “For adjustment” yeah right most people didnt even know that was about and was only trading normally like they would. Now they including me gotta suffer for not breaking any rules? Supeeeerb. It’s only getting better isn’t it?
They will always find a lame excuse to duck it up for you. Don’t let the discounts and 6% lure you in.
9. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
Thank you for sharing your feedback with us. We're glad to hear that you've had a positive experience with our support team and that you've passed a different account challenge. We understand the importance of addressing any issues promptly, and we're committed to resolving them for you.
We appreciate your patience and understanding, and we look forward to earning that fifth star from you once everything clicks and you successfully complete your first withdrawal. If you have any further questions or concerns along the way, please don't hesitate to reach out. We're here to assist you every step of the journey.
Best regards,
Zay
Evaluation complete!
Just completed my evaluation and everything up until now has been so smooth. I have contacted support on numerous occasions and they have all been very helpful and prompt as well as the community.
Hoping all goes well with my review and can't wait to be funded!
9. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
Congratulations on completing your evaluation! We're delighted to hear that your experience with our support team has been smooth and helpful. Providing prompt assistance is a priority for us, and we're glad to hear that we've met your expectations. We're rooting for your success during the review process, and we can't wait to see you funded. If you have any further questions or need assistance along the way, please don't hesitate to reach out.
Best regards,
Zay
very good nad very fast.
9. April 2024
Bewertung ohne vorherige Einladung
Antwort von Swayfunded
Hello,
Thank you for your feedback! We're glad to hear that you had a positive experience with our service and that we were able to assist you quickly. If you have any more questions or need further assistance, feel free to reach out to us anytime.
Best regards,
Zay
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.