It was very easy to setup and account. I have used the service twice so far and it has worked 100% and I am very satisfied with the turnaround. Much appreciated!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Swapsy is the most convenient currency exchange platform I have ever used. It has a wide range of options for amounts, and both small and large amounts can be easily completed. The order process is ve... Mehr ansehen
I have been trying to get in touch with customer support for two weeks now. Each time I get a response saying I sent my Support request is from the wrong email address but that was not true. Their sys... Mehr ansehen
First transaction went smoothly. Registered and started swap at noon and received the fund at night. During the period I was contacted by customer service to update the AliPay info, which asked for my... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Swapsy is a peer-to-peer currency exchange platform that specializes in the exchange of Chinese RMB and US dollars. The platform utilizes popular e-wallets such as WeChat Pay, Alipay, Zelle, and PayPal to facilitate secure and easy fund transfers, with most users receiving their funds within 48 hours and some transactions taking just a few minutes. Swapsy's fees are very competitive, making it a cost-effective alternative to traditional currency exchange services. The platform's focus on amounts less than $2000 further adds to its appeal, making it an ideal choice for individuals looking to exchange smaller amounts of money. Swapsy guarantees the safety of its users' funds and provides a simple-to-use web interface, further adding to the convenience of the platform. The exchange rate provided by Swapsy is fair and does not favor either side, ensuring a level playing field for all users. Overall, Swapsy is a safe, convenient, and cost-effective way to exchange Chinese RMB and US dollars, offering competitive fees and a user-friendly platform. With its focus on smaller amounts and the use of popular e-wallets, Swapsy provides a reliable and efficient service for individuals looking to exchange currencies. Swapsy's commitment to fairness and security ensures that users can make transactions with confidence, making it an attractive option for anyone looking to exchange currencies.
Kontaktinformationen
888 Prospect Street Suite 200, 92037, La Jolla, Vereinigte Staaten
- support@swapsy.com
- swapsy.com
Hat 22 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
What a Relief!
The transaction went very smoothly! I was a bit nervous at first, but I trusted the process and everything worked out. I exchanged USD for RMB, and received the money in my WeChat wallet after just a few days.
9% fee, really?
They stated 1.3% fee on website. I have been using their service, but recently they raised my fees to a ridiculous 9.3% fee! I emailed to ask them to check my rate multiple times, no reply! Poor customer service! No phone number and never responded to email.
Way faster than I expected to receive…
Way faster than I expected to receive money
NIGHTMARE EXPERIENCE
I have used Swapsy numerous times without issues, but my latest swap has been nothing short of a nightmare. My US bank sent a Zelle transfer and I was told on 11/18 that it was in the receiving stage. After 18 days, I STILL have not received my funds. I have spent many hours trying to get this resolved. At this point, I consider them to be thieves because they have not resp;ved this and I have over $1,300 USD that is tied upin the nightmare. I no longer can recommend people to use this.

Antwort von Swapsy
Good service
Swapsy is great for transferring money…
Swapsy is great for transferring money in and out of China. Low rates, quick turn-around. Has really saved my skin in more than a few tight situations.
Service does not work at all
Service does not work at all at changing CNY to USD. Constant errors when I attempt to send money and when I email support, I never received a response. I'm going to try and get a refund for the swapcredits I had to purchase with my own money that are useless since the service does not work. Do not let the other reviews fool you as they are probably fake. I have been trying to use their service for two weeks now and everytime I attempt, it always fails and gives me an error.

Antwort von Swapsy
I recently used Swapsy to exchange USD…
I recently used Swapsy to exchange USD for Chinese currency, and I couldn't be happier with the experience! The entire process was incredibly smooth and quick — my trade was completed in less than a day. I appreciated how easy it was to navigate the platform, and the rates were very competitive. This service is a lifesaver for anyone needing currency quickly and efficiently. Highly recommend Swapsy to anyone needing fast and reliable currency exchanges!
fast!
complete transaction whin one day is out of my expectation.
Swapsy is a life saver
Swapsy came at a crucial point in my life where my work permit in China was revoked for renewal. I had to abruptly return to America but all my savings were still in a Chinese bank. Without Swapsy I very likely would have not been able to initially pay my bills. I am very thankful for Swapsy.
Used it for almost 5 years
I moved to China in 2019. In the beginning, sending money home was inconvenient and required spending hours at the bank to transfer money. Using Swapsy makes the process easier from the click of a few buttons. It’s the only way I send money.
Very smooth transactions
Very smooth transactions. Good user interface and communications. Wish it was possible to do multiple simultaneous swaps.
Sad to see how much the service has declined over the yearsow much the service has…
Sad to see how much the service has declined over the years. The new standard time is up to a week (3-7 days), with an emphasis on no guarantee that it'll be there after a week. That's all you need to know.
Low cost
Low cost, fast, safe, convenient, easy to operate.
Since you not communicating with me…
Since you not communicating with me nothing and I still not happy with this

Antwort von Swapsy
works and efficient
Great for transferring money but there's now a major flaw
It's great being able to transfer money back to the US, however, the lack of a feature that allows users to add swap credits to their account from a Chinese service such as Alipay or WeChat is a major hindrance and has caused me to use other services such as Paypal at times. I don't understand how they excpect to have users who only have these Chinese services to send RMB to other users if they cannot use RMB to update their swap credits.
fast and reliable
Trustworthy and Efficient
From setting up an account, to every swap, everything has been seamless. I trust this site, I use it often and I will continue to use it!
Perfect platform
Perfect platform, they have any option you might need!
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