They never showed up. They do not answer the phone. They refuse to give their crew’s phone number to be able to contact them to determine their whereabouts. They took payment in full. Do NOT use th... Mehr ansehen
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Das sagen Bewerter
Stefan and Silviu arrived promptly and had loaded first lot in just over an hour, somehow managing to expertly juggle all shapes and sizes of items into a cohesive and safe load. They were wo... Mehr ansehen
Unternehmen hat geantwortet
Excellent service. Silvio, Armando and Cosmin worked so fast and efficiently. Very friendly, polite and courteous. Turned up punctually. They took really good care of fragile items, especially my Amer... Mehr ansehen
Unternehmen hat geantwortet
Would highly recommend Sure Removals. Excellent customer service from Hussein and Liam, always very quick and responsive to any questions. The team helped us move twice and both times were very quick... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Sure Removals was established by a team of removal professionals who have worked within the removals and storage industry for over 20 years. We offer a range of services including domestic relocation, full packing and unpacking services and storage solutions. We ensure all our staff are highly trained, professional and understand the stress that moving home can cause. Our friendly teams are ready to go the extra mile to ensure the first day in your new home is a memorable one!
Kontaktinformationen
4 Bridge Close, RM7 0AU, Romford, Vereinigtes Königreich
- 02038870840
- sureremovals@gmail.com
- sureremovals.co.uk
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Super professional from start to finish
I had the pleasure of dealing with Hussien. I explained the situation which was moving many of the items in my mothers home to storage as she lived in a council home but is now in a nursing home for her remaining time.
I didn’t have a fixed date as I needed to wait for a confirmed start date for mum’s new service and Hussien ensured that this was never an issue and just wanted to make sure everything was OK for me as mum’s home is a fair way from my home.
Although we had completed much of the packing we had a few items still to be packed up sensitively and a pay per box service was set up, which actually saved me a fair amount of money.
On the day I met the team at my mum’s at 8am. Silviu called to say they were outside - there was a 50m communal green space in front of the first floor house so parking was quite a walk away.
Silviu, Cristian and Ion introduced themselves, were kind, courteous, understanding of my situation and ultimate professionals. Treating all the items with care and ensuring everything was packed up safely.
I was so impressed at just how much they could physically pick up and move and the majority of the content of a 3 bedroom house was in the van and on the road in an hour and three quarters.
A few hours later I met the guys at the storage unit where it took just under an hour to pack everything away perfectly. The number of boxes packed by them was agreed and Hussein called and I paid for the service there and then so that the whole transaction was complete.
I can’t recommend Sure Removals highly enough and will absolutely use them again without hesitation.
Thank you to the whole team.

Antwort von Sure Removals
A positive moving experience
Our experience with Sure Removals was great from start to finish. We were fortunate to be able to move on a weekday but it was a distance move from a third floor flat. The team of Paul and Ali were punctual, polite, careful and speedy. Arrangements leading up to the day were handled well and punctually by Liam. All in all a very positive experience.

Antwort von Sure Removals
Removals
Mike, Sofian, Alex, Marius and Robert - particularly Sofian and Alex!

Antwort von Sure Removals
Amazing customer service and removal
Amazing customer service from Liam + the delivery men were very quick and efficient. They took special care with my furniture. I'd highly recommend this removal company to someone.

Antwort von Sure Removals
Excellent service at a competitive price
We chose Sure Removals to help with our move recently and were really pleased with their competitive price, efficiency and the service we received. This was the first time we'd moved home properly and needed to use a removal firm, so we were a bit apprehensive, but they helped everything go smoothly - we were in our new home, and ready to start unpacking well before 10am! We're very grateful to Liam for answering our questions and arranging the move and to Stefan, Silviu and Paul for the help they gave us on the day - amazing service!

Antwort von Sure Removals
Have just moved with Sure Removals
Have just moved with Sure Removals. Hussien was a big help in getting everything coordinated, and Christian and Alex were the ones that were there on the day. They were fantastic! Showed up early, were incredibly fast (I was really impressed how quickly all of my stuff was moved out and moved in!) and they were very professional all the way through. Moving is never fun, but this really couldn't have gone any smoother! Definitely recommend!

Antwort von Sure Removals
Great experience all the way through!
I was super grateful for the help of Sure Removals. I had some large equipment that needed moving on the day, along with a last-minute delay of moving date from my estate agent, leaving me scrambling to find a moving service last minute. Hussien was so helpful and accommodating in organising the whole thing, and the team on the day (Stefan, Silviu and Paul) were so professional, considerate, and patient. They even gave some excellent advice on where to place some bits of furniture! I can't recommend them all enough. Thank you all so much :)

Antwort von Sure Removals
Excellent experience all the way through
An all around very professional and well managed experience! Liam was super helpful in the lead up to the house move. We had a few changes of dates and other complicating factors, and he was always very quick in responding and very accommodating. The crew on the day of the move (Marius, Robert, Marian and Paul) did a fantastic job - they showed up on time, put a protective film down, and took great care with everything that needed to be moved. They disassembled and reassembled the larger furniture, and put everything into the room of choice in the new house. If we ever move again, we will definitely use SureRemovals again, thank you!

Antwort von Sure Removals
Professional. Friendly. Helpful.
From the first call with Liam, Sure Removals provided a brilliant service. The boys on the day (Saulius, James and Dima) were super efficient. Sure Removals in 3 words = Professional. Friendly. Helpful.

Antwort von Sure Removals
The moving team arrived right on time-…
The moving team arrived right on time- loading everything we needed quickly and with care, and exactly the same with the unload. Went very smoothly, and very happy with the service from Sure Removals. 10/10

Antwort von Sure Removals
Best Experience Ever
"I normally don’t leave reviews, but honor to whom honor is due. I have never used moving companies before, so I was a bit skeptical about patronizing them. Sure Removals sent Marius, Robert, Paul, Silviu, and Armando to help with the move, and I must say they blew me away with their services. They were fast, efficient, and most of all professional. Nothing was broken during the move.
Would I recommend Sure Removals? Absolutely! 100%."

Antwort von Sure Removals
Excellent service
Moving house could be very stressful but Sure Removal people made it swift and easy. Thank you

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I chose this company as it gave me the…
I chose this company as it gave me the best quote and other reviews was very positive. I'm glad I went ahead as communication was great and the service was exactly as said. On the day not everything fit in the lorry but they did 2 trips as was local . It felt a stress free day and the 2 men worked so hard. Thank you

Antwort von Sure Removals
Fantastic experience the whole way…
Fantastic experience the whole way through.
Liam was extremely helpful and gave me a quote over the phone within 5 minutes, only 48hours before moving. It was our first time moving and I was very anxious. He answered all my questions and gave me peace of mind. The payment was very straightforward, which helped to take stress off.
Alex and Christian helped us on the day, and they were just amazing! They arrived early, covered all the floors and took care of all of our belongings like they were their own. They ensured everything was placed safely in the truck and protected any fragile items. No one complained about how big or how many items we had, as long as they fit in the van it was absolutely fine. They even stopped over at another location and picked up more items for us.
Once we finished packing and arrived at the new location, our completion took longer than we expected, Alex and Christian waited patiently and even played with our dogs.
They once again, covered all our floors and took all our belongings out of the car and into the new house ensuring our items were carefully placed in each room. We had zero damages.
They were honestly so sweet, profesional, and so caring with our belongings that it made what should have been a very stressful experience, a very enjoyable one.
When we finally got our keys, it had been one hour over the agreed time. I called the office and Liam assured me there was no problem and I simple paid one extra hour.
I couldn’t recommend Sure Removals more. Specially Alex and Christian!

Antwort von Sure Removals
Great Service at a good price
Really great experience using Sure Removals. Liam was great to work with to arrange my move and was always responsive and gave a great service. Marius and Robert packed and moved me on the day and were very quick and careful and moved everything without issue. I would highly recommend Sure Removals to anyone looking for a great service at a good price.

Antwort von Sure Removals
A little slow but got the job done.
They were really good 3 years ago when they took my items into storage. Arranged for things to be picked up and for a storage company to take them in. However once I had finally bought a house communication became a lot slower. I was left out of the loop unless I sent several emails. I got a call the day they were meant to deliver to find their truck had broken down but this was half way through the day. I do have to say that the guys who turned up the next day were good and very quick at getting things unloaded but I had to ring to get an eta rather than the company ringing me which I had been promised the day before.
A perfect day
What was a very nervous day, turned out to be a great experience, honestly firstly Liam from the management team guided us with all the necessary information we needed, then a day before Marius turned up on the time given and packed the whole house, in superb time also with great care, then on the day we had Marius again, Christian and Robert, who were all fantastic, also with a great sense of humour which made the move more enjoyable, they removed all the items and brought them to our new house, and also there was no rush unpacking our stuff, they took their time and made sure all our furniture was reassembled and everything was in good working order, before they left they made sure we were happy too and left with a smile, I wish I could give sure removals 10 stars. Thanks guys, a great start to our new home experience.

Antwort von Sure Removals
The guys (Silviu and Armani) were…
The guys (Silviu and Armani) were great. Very very thorough and careful . Got a little stuck in traffic which pushed our start time back, but they did the job effectively and efficiently without any rest. I would happily use Sure Removals again, and I would recommend them to others.
Thank you for all your support.

Antwort von Sure Removals
Amazing 5 star service
Silviu and Armando were amazing and couldn't have asked for better service. They went above and beyond and made for a stress free move. Also a big thank you to Liam for organising and coordinating l.
Thank you so much would highly recommend.

Antwort von Sure Removals
Excellent service overall
Excellent service overall. It was Emilian and Andrew who helped me move, and they did an excellent job.

Antwort von Sure Removals
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