It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Mehr ansehen
Unternehmen hat geantwortet
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Mehr ansehen
Unternehmen hat geantwortet
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Kontaktinformationen
Vereinigte Staaten
- supportwave.com
Reliable turned up on time and sorted…
Reliable turned up on time and sorted the issues with my sons computer with no problems
Would recommend
13. April 2022
Antwort von Supportwave
Hi Kate, brilliant! We are delighted we were able to assist you. We are here whenever you need help with your tech. Keep well, Caitlin.
Aaron gave me excellent service and…
Aaron gave me excellent service and resolved my challenges very well indeed.
13. April 2022
Bewertung ohne vorherige Einladung
Antwort von Supportwave
Hi Rodney, thanks for your positive feedback. We will be sure to let Aaron know that he did a great job. Have a lovely long weekend. Caitlin
Absolutely excellent service
13. April 2022
Antwort von Supportwave
Hi Gemma, thank you so much for taking the time to leave a review. We appreciate it! Keep well, Caitlin
Kyle is prompt
Kyle is prompt, attentive, efficient and courteous. He sorted out (what is for me) a complex series of mailbox issues.
He is most patient in dealing with a non-IT person`s questions.
Would I recommend him?
Yes of course. A very professional and nice chap.
9. April 2022
Antwort von Supportwave
Hi there, thank you so much for your feedback. We will be sure to let Kyle know that he did a great job. We are here for you whenever you need help with your tech! Warm regards, Caitlin
Very efficient and thorough
Very efficient and thorough, agent wanted to double check everything before leaving the call
5. April 2022
Antwort von Supportwave
Hey Tim! Thanks so much for your feedback. We are so glad we were able to assist you. We are here whenever you need help with your tech. Keep well, Caitlin
Great experience
The service offered by this company is superb. The technician was knowledgeable, helpful and hard working. It was an all-round excellent experience.
21. März 2022
Antwort von Supportwave
Hey Martin! Thanks so much for your support and feedback. We are here for you whenever you need help with your tech. Keep well, Caitlin
Antwort von Supportwave
Hey Sam! We are so glad we were able to assist you. We are here whenever you need us. Keep well, Caitlin
Brilliant service.
15. März 2022
Antwort von Supportwave
Thank you so much for your review! We appreciate it. All the best, Caitlin
I had a calendar sharing & syncing…
I had a calendar sharing & syncing problem that should have been simple to solve but turned out to be rather complicated. Volkan was endlessly patient with my frustration & carefully worked through potential solutions until one worked. Many thanks.
9. März 2022
Antwort von Supportwave
Hey Sue, we are delighted Volkan was able to resolve your syncing problem, sometimes these issues can be so frustrating! We are here for you whenever you need help with your tech. Keep well, Caitlin
Antwort von Supportwave
Hey Brian, thank you so much for taking the time to review. We will be sure to let Adam know he did a great job! Keep well, Caitlin
Tech support revolutionised
First of its kind, a groundbreaking new ecosystem being developed in the world of tech support fit for purpose in 2022 and beyond. A very interesting range of customers and an extremely supportive team at hand. Can take as little or as many jobs as you like.
1. März 2022
Bewertung ohne vorherige Einladung
Antwort von Supportwave
Hi Waiz! Thank you for your positive feedback. Excellent Technicians like you make our job easier! Keep up the good work. All the best, Caitlin.
Friendly and helpful advice 👌
Within a few minutes of signing up I was talking to a member of the nerdapp team who really was very helpful and knowledgeable. Great service. Thanks 👍
28. Februar 2022
Antwort von Supportwave
Hi Sandra, thank you so much for your feedback. We really appreciate it! We pride ourselves on our fast and efficient support. We are here whenever you need us. Caitlin
Professional came to my home right…
Professional came to my home right away. He was lightning fast at finding my issue! He was well prepared, courteous, and clean. I'll definitely recommend this company and this professional.
22. Februar 2022
Antwort von Supportwave
Hey Jason! Thanks so much for your positive review. We appreciate it. Keep well, Caitlin
Very quick
Very quick, professional and easy to use. Problem was solved within a morning. Friendly technician and easy to book through the website. Will recommend this service going forward.
21. Februar 2022
Antwort von Supportwave
Hey Alex, thanks so much for your feedback! We are delighted a technician was able to resolve your problem. We are here whenever you need help with your tech. Keep well, Caitlin
Adam B
Adam B. Did a Fantastic Job! I appreciate him for the work he did to get
my computer fully functional again during a high pressure job that's due tomorrow morning. I am very grateful for his diligent performance!
20. Februar 2022
Antwort von Supportwave
Hi Keith, we are delighted Adam was able to get your computer up and running, we know how stressful these situations can be! Keep well,Caitlin
First time using this app
First time using this app, works great! Totaly makes sense to do it like this too. Love it!
19. Februar 2022
Antwort von Supportwave
Hey Paul! Thank you for your review. We are here whenever you need help with your tech. Keep well, Caitlin
Antwort von Supportwave
Hi Simon, thank you for your feedback. We are here whenever you need us! Warm regards, Caitlin
Antwort von Supportwave
Hey Hilary, thanks so much for taking the time to leave a review. We appreciate it. Keep well, Caitlin
I had a fantastic service
I had a fantastic service. The tech support was amazing. Andrew, who was the IT support was professional, prompt, competent and polite. He sorted out what appeared to be a major issue in minutes. I would strongly recommend him. The nerdapp is a fantastic website and the response was prompt, efficient and professional. Thank you for such as fantastic service.
15. Februar 2022
Antwort von Supportwave
Hi Natalie, we are thrilled that Andrew was able to assist with your job. We are here in future whenever you need help with you tech. Keep well, Caitlin
NerdApp = the BEST platform to provide IT support globally
NerdApp has allowed me to continue supporting clients remotely and in person. It's intuitive and efficient in terms of communication with the client and working with NerdApp support as well. Support, might I add, is VERY responsive and are always looking to help. This is critical as it allows me to focus more on assisting client's with their IT needs. If you're looking to work with a new IT support platform and a fresh perspective on delivering said support, NerdApp is for you. A+++
15. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Supportwave
Hey Reginald, we are so glad to be seeing more reviews from Nerds. Your feedback and experience is top priority. Happy troubleshooting!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.