The renewal process was easy. Instructions were clear. Although I did not take advantage of all the optional choices offered at this time it is good to know and I go back and add ESA harnesses and th... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The documents were delivered fast. Everything was handled professionally and I didn’t feel judged. Now me and my support animal have the freedom to go together wherever I need to go.
Unternehmen hat geantwortet
Support pets makes it easy to renew your esa. Wish it didn't cost so much, however. Thats why i almost let it expire this time. But having my girl with me truely reduces my stress in different envirom... Mehr ansehen
Unternehmen hat geantwortet
answered the questionnaire and received my package within a week later helps with staying at hotels and going to stores
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Kontaktinformationen
78 SW 7th St, 33130, Miami, Vereinigte Staaten
- 855-700-7387
- info@supportpets.com
- supportpets.com
4,6
Hervorragend
2163 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Iam having trouble with my phone can I…
Iam having trouble with my phone can I get hard copy sent in the mail please.
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Hi there, Tina! Thanks for your review and support
Please contact our support team with your order details and we’ll be happy to review your account and guide you through the available options. Our team will gladly assist you in finding the best solution.
Send an e-mail to info@supportpets.com
Or click the "chat" on our website.
Count on us
I have been with you for several years…
I have been with you for several years and have never had a problem
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Hi Lisa! Thank you for being with us for several years and for sharing your experience! We truly appreciate your continued trust and are glad to hear everything has gone smoothly for you.
It is a pleasure to serve and you can always count on us
Support pets makes it easy to renew…
Support pets makes it easy to renew your esa. Wish it didn't cost so much, however. Thats why i almost let it expire this time. But having my girl with me truely reduces my stress in different enviroments. I really like this company. only just an email away in case i have questions, Thank you Support pets for all you do.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Thank you for your review! We’re glad to hear the renewal process was easy and that your ESA continues to make such a positive difference in your life. We truly appreciate your kind words and your continued trust in Support Pets. If you ever have any questions, our team is always just an email away and happy to assist. Count on us
Good and easy
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Hi Camila,
Thank you for your review! We’re glad to hear the process was good and easy for you. We truly appreciate your support and are here if you ever need any assistance.
Please respond to sandstone apts…
Please respond to sandstone apts request for verification of ESA.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Thank you for bringing this to our attention. Please contact our support team with your order email and the request details and we’ll be happy to review it and assist with the verification as soon as possible.
Our team is here to help make the process smooth for you. Count on us
Quick and easy process!
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Awesome! We are glad that our efforts have met your expectations!
It is a pleasure to serve. Thanks for trusting and choosing us
Went good lots of info and support!
Went good lots of info and support!
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Thank you for your feedback! We’re glad to hear your experience went well and that you found the information and support helpful. We truly appreciate your support and are always here if you need any assistance in the future.
Very easy to follow and sign up
Very easy to follow and sign up. Quick responses and documents were provided very quickly.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Awesome! Thank you so much for your feedback and support
You can always count on us
This company has no authority to…
This company has no authority to certify your dog
AND
They are now charging my credit card account monthly with no authorization by me to do so
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Thank you for your comment. We would like to clarify a few points.
Our service connects customers with licensed healthcare professionals who evaluate and issue Emotional Support Animal (ESA) documentation in accordance with applicable federal housing guidelines. These documents have been successfully used by thousands of individuals across the United States for housing accommodation requests.
Regarding the billing claim, we do not offer any item or service that charges monthly. All purchases on our platform require customers to complete our questionnaire, receive approval, and then proceed to checkout by voluntarily providing their payment information.
We previously reached out requesting the reviewer’s full name, email address, phone number, and order details so we could properly investigate the situation, but we did not receive a response.
As a result, we were unable to locate any account or order matching this review.
If you believe there has been an error, please contact our support team with the requested information and we will gladly investigate and provide a resolution. Our goal is always to assist customers and address any concerns promptly.
Count on us
It was quick and easy
It was quick and easy. Thank you for helping me with my emotional pet certificate. Now she can go everywhere with me.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
It is our pleasure to serve, Debbie! Thank you so much for your trust and support
Enjoy the best of life with your ESA
Very grateful for the experience
Very grateful for the experience! I couldn't imagine not having my dog in my life and Support Pet made it possible for us to stay together ❤️ I appreciate it so much.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Thank you so much for your kind words! We’re really happy we could help make it possible for you and your ESAto stay together. That bond is truly special, and we’re grateful to be part of your journey.
THANK YOU THANK YOU THANK YOU ONCE…
THANK YOU THANK YOU THANK YOU ONCE AGAIN FOR MAKING THIS PROCESS SO SMOOTHLY AN UNDERSTANDING HOW VERY IMPORTANT THIS IS FOR ALL OF US
WE LOVE YOU SUPPORT PETS 🐕 🫂🫂🫂
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Thank you for the wonderful message! We truly appreciate your feedback and support.It is a pleasure to serve and to be part of your journey.
Thanks for trusting and choosing us
Great company
Love this company very efficient and very quick acting
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Thank you for the great feedback! We’re glad to hear you found our service efficient and quick, that's what we aim for. We truly appreciate your support and are always here if you need anything in the future.
Count on us
Service was quick and easy
Service was quick and easy! I’ve tried another company and it was awful! Harley (My Dog) is very important to me! I work with the elderly and some days are extremely hard! Harley feels it and gets me through it! I was recommended by a friend. Geneva was very pleased as well!
Thank you!
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Thank you for sharing your experience! We’re happy to hear the process was quick and easy for you, and we appreciate your friend’s recommendation as well.
Thanks for your trust and support
Loved how easy it was to have my dog…
Loved how easy it was to have my dog with me 24/7! I took him everywhere already but had to hide him because well he couldn't go in everywhere but, now he can thanks to my letter! Thank you, thank you, thank you!
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Thank you so much for your kind review! We’re really glad to hear the process was easy and that your ESA letter has been helpful for you and your dog. We appreciate your trust in Support Pets and are always here if you need any assistance in the future. Count on us
Antwort von Support Pets
¡Muchas gracias por tu comentario! Nos alegra saber que tu experiencia fue positiva. Si en algún momento necesitas ayuda o tienes alguna pregunta, estaremos encantados de asistirte.
Great experience over all
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
It is a pleasure to serve, Amantina!
Thank you so much for your trust and support
Attempt to double bill
I paid for my order, in a couple days I started getting emails from Support Pets saying my credit card was declined and that I needed to pay again. I checked with my credit card company and the payment had been processed. I emailed them to inquire because you cannot actually speak to anyone, they never answered. I disputed the charge with my credit card and then the company got back to me saying card was processed, but they gave a refund and wanted me to pay again.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Hi Matthew,
Thank you for sharing your feedback. Unfortunately, we were unable to locate any record matching the situation described, and we did not receive the information requested that would allow us to review the matter further.
Our support team responds to customer inquiries daily and we have a dedicated department specifically for customer support. If there was any confusion regarding a payment or email notification, we would be more than happy to investigate it.
Please feel free to contact our support team with the email used for the order and the last four digits of the card, and we will gladly review the account and provide a clear explanation. We’re always here to help resolve any concerns.
Love this site
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Thank you, Shannon! We’re so happy to hear you love the site — we truly appreciate your support!
How quick I got my paper for sunny
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Support Pets
Thank you, Irma! We’re happy to hear you received Sunny’s paperwork quickly. That’s exactly the experience we aim to provide!
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