Tried to buy an item of a UK supplier and got misled into taking out a credit agreement with this outfit through an unexpected pop up concealing the payment page . I presumed it was based in some boi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Mehr ansehen
Unternehmen hat geantwortet
Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Mehr ansehen
Unternehmen hat geantwortet
Have saved so much money going through Super payments, just add your mobile number at check out in the super payments section, you will get a code then the savings will come off of the balance to pay... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Super Payments
Vom Unternehmen geschrieben
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Kontaktinformationen
123 Buckingham Palace Road, SW1W 9SH, London, Vereinigtes Königreich
- support@superpayments.com
- superpayments.com
4,2
Gut
1479 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Hideous ...
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
We're not too sure what you mean here, Craig. Our team can be reached via support@superpayments.com. Please do not hesitate to contact us should you require support.
Excellent products,price and customer…
Excellent products,price and customer care experience. Fast guaranteed next day delivery.
Very pleased.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
We're delighted to hear this! Thank you so much for taking the time to share your experience and for providing us with 5 stars. ✨
Cashback + more Cashback
Excellent - got Cashback from previous purchase to use on new purchase - and new purchase generated more cashback in turn
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thank you so much for your 5 stars, Mr Batas! We're so happy to hear you're making the most out of paying with Super and your Cash Rewards. 💪
I spent over an hour reading about…
I spent over an hour reading about superpayments on their website, how their system works and how they are able to not charge any fees as well as looking at reviews on websites and some customers pages. I decided to join, however I was very annoyed that they do not take on sole traders only ltd companies, however a sole trader can have a ltd company. They just basically don't want the small businesses. Don't waste your time.
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thanks for taking the time to research Super Payments and for sharing your feedback, Richard — we really appreciate it.
At the moment, Super Payments is only available to limited companies. This isn’t because we don’t want to support small businesses — many of the businesses using our platform are small and independent — but it’s due to the compliance and verification requirements of the payment infrastructure we currently operate under.
We completely understand how annoying this can be, especially after investing time looking into how the platform works. Your feedback is genuinely valuable and helps inform how we evolve the product over time.
Thank you again for taking the time to share your thoughts.
Very fast and reliable,I think you…
Very fast and reliable,I think you can’t go wrong with super when you have other things to sought out super has away of helping because where I purchased last month doesn’t have paylater and nw I want to repurchase and I can find super on the payment section which is very very great of them
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thank you so much for your 5 star review, Shayo! We're delighted to hear you're enjoying Super. 🎉
NOT AT ALL
Would not recommend anyone to use this i regret
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thank you for reaching out here, Charles. We're sorry to hear about your experience however, it appears your review might relate to a merchant you have shopped with and not ourselves. For insight, we are a payment processor and not a merchant. That said, we'd love to hear from you to see if we're able to point you in the right direction. Please contact our team via support@superpayments.com. We look forward to hearing from you.
Antwort von Super Payments
Thank you so much for your 5 star review, Mrs Johnson! 🤗
Easy to order
Easy to order. Reminder emails helps. Free delivery too. Would recommend
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thank you so much for taking the time to leave us a review and providing us with 5 stars, Cheeks! 🕺
Very easy to deal with
Very easy to deal with and if you have an issue they are quick to respond.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thank you for taking the time to leave us a positive review, Lee! Our team remain on hand should you require future support. 🙏
Very reliable and fast service
Very reliable and fast service, also got money back on your next purchase.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
We're delighted to hear this, Massee! Thank you so much for taking the time to leave us a 5 star review. 🫡
Not passed 5 months and interest already added
Like a few who've reported, very confusing and seems like i have been ripped off. Had started my contract 2 Nov 2025 where it was noted 5 months 0% option and then an interest of 29.9%, come February i have already had the interest added to my balance. I have cleared the total amount but the outstanding balance still shows 0.01 pence outstanding and the main page states nothing to pay. Also noticed the transaction page does not show in detail the payments you've made. You will have to track this through your own bank account. Not what you'd expect. I have already paid in excess of £200 just to keep my credit history clear. This is very annoying and worrying. Feels like you have been cheated.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thank you for reaching out here, we're sorry to hear this. If you can please reach out to our team via support@superpayments.com with your email and mobile number, we would love an opportunity to look into this for you.
We hope to hear from you soon.
Excellent customer service
Excellent customer service, fast and helpful.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thank you so much for your kind words and of your 5 stars, Sonny! Our team remain on hand should you require future support. 🤗
So easy to use and the cashback is…
So easy to use and the cashback is instantly off your order. Highly recommend
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thank you so much for providing us with 5 stars! We're delighted to hear you were able to utilise your cash rewards so seamlessly. ✨
Was a very simple smooth process.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
We're delighted to hear it, Debbie! Thank you so much for leaving us 5 stars. 🤩
Repeated delayed fraud flags, high-value orders without 3DS and poor support
We’ve discontinued SuperPayments after losing confidence in the platform’s security and merchant support and this is after being a partner since late 2024.
This wasn’t a one-off. We’ve seen multiple orders where “fraud” notifications arrive days after purchase. For example, an order placed on 16 Feb 2026 was only flagged on the 20th Feb 2026. That’s not “early fraud detection” other providers flag this immediately.
We’ve also seen many high-value orders go through without 3DS authentication, and transactions being labelled “normal” when you’d expect risk checks/AI to challenge them.
Despite providing evidence, we lost every single chargeback, resulting in a £4K loss, so the “protection” didn’t protect us and the losses outweighed any benefit provided by the platform.
Communication and support were also poor: we later discovered our account managers had left with no communication to us, and a colleague who raised security concerns was met with a rude, dismissive response.
When we raised these issues and were offboarded, the reply was purely transactional with no apology and no attempt to address the concerns. Not a provider we can trust.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
We’re sorry to hear that of your experience, Brad.
Fraud monitoring and 3DS decisions are influenced by multiple factors, including issuer behaviour and risk configurations, and notifications can occur once additional data is received. That said, we understand how delayed flags and chargeback losses can have a serious impact on your business.
We also acknowledge your comments regarding account management changes and communication. That’s not the level of service we aim to provide, and your feedback has been shared internally.
While we respect your decision to move on, we appreciate you taking the time to share your experience.
Should you require future assistance, please contact support@superpayments.com.
Really I am very happy and very…
Really I am very happy and very satisfied. Please keep it up and help others
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thank you for your 5 stars and words of encouragement Muhammad! 🙏
Antwort von Super Payments
Thank you so much for your 5 star review, Jackie! 🕺
Furious
I am very upset. I have just made a very small purchase online from a company new to me and assumed that Super Payments, the only option for payment by credit card, was simply a payment processor. I had never heard of them before. I have now received an email from them which implies that I am now somehow signed up with them for payments and rewards. I never asked for this and find it unacceptable to be deceived in this way. Is my credit card now linked with this company for future payments? I do not want this.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thank you for reaching out here and providing contact information, Janet. Our team have reached out to you and provided more insight into Super Payments. We are not a subscription service and we are completely free to use.
We process free payments for companies and some of our merchants share these savings with their customer in the form of Cash Rewards which can be redeemed on their next purchase.
Please do not hesitate to reply to our email should you require additional support or have any follow up questions.
Rubbish
Rubbish. Approved everything with id and all. They accepted everything then told me to return back to the site I was buying from. Went back and it just kept buffering saying checking eligibility for 13 minutes to be exact before I gave up and just paid the whole thing myself
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
We're sorry to hear this! Can you please contact our team with your mobile number and email address via support@superpayments.com. We look forward to hearing from you.
Quick booking
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Super Payments
Thank you for your 5 stars, Elisha! 🙌
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.