Item never arrived. One response only to multiple messages, they said 'awaiting tracking from royal mail' but a year later the item has not arrived. They owe me a refund!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I asked a member of shop floor, she turned to a colleague and continued to have a full conversation in a foreign language. As I had no idea what they were saying, I felt this was rude, another custom... Mehr ansehen
I am starting to get concerned. I ordered a Stanley cup 26th November and aside from order confirmation email at the time I have had no further correspondence despite going way past estimated delivery... Mehr ansehen
Unternehmen hat geantwortet
Delivery of the item took almost 2 weeks and when I emailed to chase this up I never got a reply. This on top of never recieving an update on shipping at point of purchase, it was a poor performance.... Mehr ansehen
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169 Bewertungen
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Das haben sich andere Leute angesehen
Item never arrived. Terrible company
Item never arrived. One response only to multiple messages, they said 'awaiting tracking from royal mail' but a year later the item has not arrived.
They owe me a refund!
1. Februar 2026
Bewertung ohne vorherige Einladung
Rude staff
I asked a member of shop floor, she turned to a colleague and continued to have a full conversation in a foreign language. As I had no idea what they were saying, I felt this was rude, another customer commited on this.
23. Januar 2026
Bewertung ohne vorherige Einladung
Terrible service - Rip off company
We ordered a £30 Owala water bottle that arrived broken. No returns details were supplied. I have tried to contact the company multiple times and in multiple ways over a 3 week period but no response has been received. Extremely poor service. Would advise all to avoid wasting your money here.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Don't buy from this company
Ordered a stanley cup in pale pink. This order seemed to take along time as when I tracked it it said on its way. The cup finally turned up it was a fake poor quality my granddaughter would never have been able to open it. We have tried to contact the company to return it but with no avail. Even the straw is fake.
Don't buy from this company I wish I had read the reviews before I gave them my money.
26. September 2025
Bewertung ohne vorherige Einladung
Money taken
Money taken, product never received and zero customer service. Complete scam. Avoid!!!
5. September 2025
Bewertung ohne vorherige Einladung
Don’t order - bottle never came
I ordered a bottle on the 3rd of august. Got told it is being shipped on the 26th (baring in mind it was meant to be a present for the 30th august) never came. Contacted Stroid on multiple occasions no response. It’s now 5th October and it’s not come and I’ve not heard anything.
5. August 2025
Should have gone to a known retailer.
Should have gone to a known retailer.
Issues with delivery. First received the wrong item, then what I ordered, apparently a Stanley Cup nearly 2 months late
Not a Stanley Cup, not in branded box, no logo, cheap counterfeit and not even the colour I ordered
Originally company responded to my initial delivery issues but did not respond to frequent messages requesting a return and refund.
Avoid
14. August 2025
Bewertung ohne vorherige Einladung
No customer service
No customer service, my order was all wrong and nobody to contact
25. August 2025
Cup arrived broken & no response from Stroid
Cup arrived broken it’s been over 2 weeks since I emailed them to inform them and I am yet to receive a response, I will not buy from this website again and do not recommend- Avoid!!
19. August 2025
Delivery is absolutely woeful.
Delivery is absolutely woeful.
Ordered 2 weeks before an 11yr olds birthday - and it arrived late.
Would not use again.
19. August 2025
Its scam I didn't receive my parcel I…
Its scam I didn't receive my parcel I didn't get back my email reply plz don't buy.
5. August 2025
No water bottle received!!
No water bottle received!!! I am still waiting since 13th August when I placed my order. I’m so disappointed. Would not order again!!!
14. August 2025
Fraud
I ordered a Stanley Cup and got a cup with Stroid on it. Don’t order a Stanley cup from this site, you won’t get what you ordered.
13. August 2025
NOT RECIEVED
NOT RECIEVED - I still haven't received my order so it's very hard for me rate my experience as do not have the product and have been waiting some time.
12. August 2025
Still no order received
Haven’t received my order which was placed on the 8th August. Very disappointed 11 year old.
8. August 2025
I still have not received my product!!
I still have not received my product!!! And no one has told me where it is!?
9. August 2025
The item sent was NOT a branded Stanly…
The item sent was NOT a branded Stanly Tumbler. Several attempts to get in touch with the company was hopeless no correspondence came back to me.Think this is a total scam !!!!
2. August 2025
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