Great value, ordering was easy and the mattress was delivered in 2 days. All communication was good from Starlight Beds and their delivery company. I would definitely use them again and would recommen... Mehr ansehen
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Das sagen Bewerter
The website was so easy to navigate. Each mattress had their benefits clearly explained and was available in multiple sizes. The prices were very competitive Delivery was faster than quoted.
Unternehmen hat geantwortet
What a brilliant service, rarely seen nowadays. East to navigate website. Bought narrow caravan mattress which is pretty difficult to find. Expected this to be made before shipping however it arrived... Mehr ansehen
Unternehmen hat geantwortet
I was a bit apprehensive as my normal on-line purchases are disappointing. But pleasantly surprised. Ordering was easy. Kept informed all the way, delivery was quick. Even gave a time slot of a couple... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Starlight Beds
Vom Unternehmen geschrieben
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Kontaktinformationen
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Vereinigtes Königreich
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,5
Hervorragend
1560 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 88 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fabulous service so far!
Order placed on the Friday, good delivered on the Saturday!! Product not yet used but we have removed it from the box and it seems spot on!
5. Dezember 2025
Shocking Service – Mattress Lost Twice
Ordered a mattress on 01/12 during the Black Friday sales, due for delivery on 03/12. It never arrived. After chasing, I was told there were no couriers to deliver it, then later that the courier had lost it. A replacement was arranged, but unbelievably, that one was lost too.
By 15/12 I was offered either another reorder with the same unreliable courier or a refund. I chose the refund, but the whole experience was a complete waste of time.
Unreliable delivery, poor communication, and zero accountability. I won’t be using this company again.
1. Dezember 2025
Antwort von Starlight Beds
We’re very sorry to hear about your experience and fully understand your frustration. This is clearly not the service we aim to provide, especially during a busy period such as Black Friday. We sincerely apologise for the repeated delivery failures, the conflicting information provided, and the inconvenience this caused you.
While a refund was processed as requested, we recognise that this doesn’t make up for the time and effort you had to spend chasing updates. Your feedback regarding delivery reliability and communication has been taken on board and will be reviewed internally. Thank you for bringing this to our attention, and we’re genuinely sorry that we weren’t able to meet your expectations on this occasion.
Mattress was delivered on time and my…
Mattress was delivered on time and my son is happy with how comfortable it is. Price was great too so all in all a great purchase 👍🏾
10. Dezember 2025
Bewertung ohne vorherige Einladung
I do not recommend it.
This mattress is for a person up to 50 kilograms, the springs are very weak, when you sit on it the springs cling to each other and you hear a metallic crunch.
I do not recommend it.
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Starlight Beds
We’re sorry to hear about your experience with the mattress and that it didn’t meet your expectations. This feedback is concerning, as the mattress should not produce unusual noises or feel unsuitable when used within normal conditions. We appreciate you bringing this to our attention and would encourage you to contact our customer support team so we can look into this further and advise on the next steps. You can reach us at help@starlightbeds.co.uk.
Still hasn't arrived and it's ordered…
Still hasn't arrived and it's ordered it weeks ago and it said 2-3 days for delivery!
30. November 2025
Antwort von Starlight Beds
We’re sorry to hear that the delivery time was delayed. From our records, a full refund has been issued in relation to the issue experienced. If there’s anything further we can assist you with, please don’t hesitate to get in touch at help@starlightbeds.co.uk
Really prompt service
Really prompt service - ordered on Saturday, delivered by Tuesday lunchtime. Item exactly as described, and excellent value for money.
30. November 2025
Would use again
User friendly website. Couldn’t find the mattress we bought for any cheaper elsewhere so great value. Fast and reliable shipping. Would use this company again.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Mattress was fab!
Mattress was fab!! So comfy!! Really good quality!
Really pleased
1. Dezember 2025
Bewertung ohne vorherige Einladung
Speedy delivery and was happy with the…
Speedy delivery and was happy with the size of the mattress.. we bought this for our guest room and it comfortable
28. November 2025
my son loved the mattress
my son loved the mattress, very comfortable and it fits to size
28. November 2025
The quality of the mattress is pretty…
The quality of the mattress is pretty terrible. I know it was cheap so I wasn’t expecting anything amazing but it was much worse than anticipated.
27. November 2025
Antwort von Starlight Beds
We’re sorry to hear that the mattress didn’t meet your expectations. While we aim to offer affordable options, we still expect all of our products to meet a reasonable standard of comfort and quality. We appreciate you taking the time to share your feedback, and if you’d like us to look into this further or discuss available options, please feel free to contact our customer support team directly at help@starlightbeds.co.uk
Short single
The mattress I ordered was just what I needed. Good quality, perfect size & fast delivery
27. November 2025
Pleasantly surprised by quality and value.
The foam mattress came in the smaller size we wanted for a side bunk, in our camper van, for an adult to sleep on. It came quickly and we were thrilled with the quality and value. A real material covering, and strong sides, so, good for sitting on as well as sleeping. Looking forward to comfortable camping.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Arrived quickly and on time
Arrived quickly and on time, mattresses very comfortable
23. November 2025
Excellent service and good price/quality
Ordered the wrong size mattress for my little one stupidly. Contacted starlight beds via email and they email and they gave us a full refund and let us keep the mattress. ordered the right size through them. Best service weve had in ages.
5. Dezember 2025
Bewertung ohne vorherige Einladung
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