Within 24-hours of booking with Airport Parking Deals Safe Meet & Greet Stansted I cancelled the £103.43 booking - it was not made clear until after payment confirmation was received that additional c... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My airline changed my flight so I needed to cancel my parking, we ended up having to fly out of Luton. T&C's means that this Company gets to keep all your money. So they have no interest in offering a... Mehr ansehen
Unternehmen hat geantwortet
Disgusting...we along with several other families were left for nearly 2 hours after landing. We made 158 phone calls which went unanswered, until we were given a postcode as to where the vehicles wer... Mehr ansehen
Unternehmen hat geantwortet
most pathetic airport parking experiecen ever. I had to wait 40 minutes for them to come and take my car and then on return, i had to wait 90 minutes for them to bring my car to me. They dont have eno... Mehr ansehen
Unternehmen hat geantwortet
1,4
Ungenügend
212 Bewertungen
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Still awaiting a refund a month later!
Within 24-hours of booking with Airport Parking Deals Safe Meet & Greet Stansted I cancelled the £103.43 booking - it was not made clear until after payment confirmation was received that additional charges would have to be paid on entrance/exit to car park where drop-off point is. Despite receiving £83.43 cancellation confirmation/refund email this remains outstanding and it's over a month later.
5. April 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the information that you have provided we believe that you were a customer of one of the following, Prime Meet & Greet, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet, Parkspot Meet & Greet, Stansted Smart Parking, Just Parking, Stansted Cheap Park & Ride and Swift Meet and Greet. The product name you purchased is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against these rogue companies and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about these companies since before Easter 2025. It has even reached the national press and been subject to reports on the BBC. They operate under a number of different company names Park Pilot Ltd, SC Parking Ltd, AK Parking Ltd amongst others. The people in charge of these companies are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you may have booked through. All four are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. They also run a Park & Ride Service from New Farm, Elsenham called New Farm Parking. They operate a 17 seater minibus, hired from a company in Rochdale called Rentruck. Drivers do not have the necessary license to drive such a vehicle. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. We are receiving daily complaints from customers who have suffered the same experiences as yourself. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you. We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
I booked through the offical Stansted…
I booked through the offical Stansted website. And had no problems i have only positives to say. I see there are a lot of bad reviews here but reading them it seems like people have used a different service because when I arrived at meet and great at standsted airport I arrived at the barrier where the parking attendant asked me if that was my name on the screen and I confirmed it was. Once In drove round and was shown where to leave my car and told to take my keys to reception. This is the second time I have used meet and greet and housnestly have to say it's a game changer once my keys were dropped I literally had no distance to walk to get into the airport. On return after 7 days away I returned to my car and the battery was flat so went back to reception they were really helpful told me to pop my hood on my car and someone would be with me soon. A friendly parking assistant arrived in 5mins with jump leads and within 10 mins was on my way thank you so much
10. Mai 2026
Bewertung ohne vorherige Einladung
Avoid!
We have been charged extra money for no sensible reason. Also on pick up we had to take taxi because our plane landed after operated hours. So in general price of this parking increased a lot after booking! We have received code to key box which was 5 digits but box had only 4. Tried to phone but none picked...Very unprofessional! Thanks to luck I've opened box and this all was after midnight with my 10years old child...
AVOID!
I have read now reply from them...absolut joke' so the fact that I have recived wrong code to key box is nothing to blame you???
Massage received from them:
As your flight is due to land out of our operating hours you will need to collect your car from our office. Please drive through the gates and follow the signs ALL THE WAY TO THE BOTTOM OF THE SITE for Unit 6. If you are using a Sat-Nav, please set it for postcode CM22 6NZ. There is a chain on the front gate and the code is 01066. Please make sure this is locked to keep the yard secure when you leave. The key safe is located in front of your car the code is 91854 DO NOT reply back to this message or call this number. This is an automated messaging service. Kind regards
Key box had only four digits. Thanks to luck I've mange to open it other wise I would have to wait until 4am or smash it...
That is so wrong how you treat customers. Simply apologise and thats all.
Never again!
Charged £5 extra no recip has been given.
P.S. Because you still discuss I will dig a bit more about legal side of running this doggy business and contact hrmc...
Bad reviews coming from bad experience and mine was exactly like that when you have provide 5 digit code for 4 digit key box. It wasn't my mistake just yours like above in copied massage from yourself.
Code I've used was different than provided and you can't denied it!
Next time check your massages before ccustomer will receive it!
End of this conversation.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Hi having checked our records it appears that YOU booked a return when we were closed. So that you did not have to wait in the airport until we opened again at 04.00 we provided an alternative where you came to collect your vehicle and the keys were left in a key safe. You were fully aware that this was the case when you dropped off your vehicle. You were happy to travel after midnight with a 10 year old and now seem to blame us. May be it would be prudent to travel at more sensible hours when we are open!
How could you have been given the wrong code? You collected your key and left!
Also you claim you had to pay extra charges. This is completely false. Please elaborate
You were given a code and used it.
We don’t treat customers badly. You gave incorrect details on your booking! That’s the risk that you took. We could have made you wait until 04.00 but we didn’t. You can’t blame us for your failings. Once again you have omitted to elaborate on the extra charges you claim you were made to pay
The £5 was for the airport levy fees which are clearly displayed in your booking confirmation! It states £2.50 per person each way. It should have therefore been £10 but because you only used our service one way you were only charged £5! You therefore were fully aware of what you needed to do on your return.
Clearly you are making this review out of spite. It says more about the type of person you are. We do not accept untruthful accounts. Unfortunately those who provide reviews are in the majority ones that are at fault and just want to try and hurt honest companies. We have operated for 20 years and would not have done so had we kowtowed to customers such as yourself.
You decline the offer of a receipt. We will be happy to email you one. We are not a dodgy company. Again another unfounded and libellous allegation made purely out of spite because you are not happy with our explanation. Just because you disagree does not make you right!
So your whole point is that there was an extra digit. You were able to figure it out.
You have failed to admit that you were at fault in the first place as you made an incorrect booking, you failed to read about the levy fees, to failed to admit that you were made aware of the situation when you arrived, despite admitting you only paid £5!
You tried to make out we abandoned you which was as far from the truth as possible. Since we have explained everything you still hold on to the fact that there was 1 extra digit. It couldn’t have been that much of an issue an we are sorry that it was added by mistake. That is human nature. If you had not made an incorrect booking initially that it would not have occurred.
I had a very poor experience with this…
I had a very poor experience with this meet & greet parking service at Stansted Airport.
The service was already unreliable, with delays and poor communication on both drop-off and collection. However, the most serious issue came after my trip.
I have now received a PCN (Penalty Charge Notice) stating that my car was involved in tailgating at the airport exit — at a time when the vehicle was in the care of this company. This is extremely concerning, as it suggests my car may have been driven improperly while under their control.
I trusted this service to handle my vehicle professionally and responsibly, but instead I am now dealing with a penalty and unnecessary stress.
I would strongly advise others to avoid this company and use official airport parking services where vehicles are kept on-site and properly managed.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the information that you have provided we believe that you were a customer of one of the following, Prime Meet & Greet, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet, Stansted Smart Parking, Just Parking, Stansted Cheap Park & Ride and Swift Meet and Greet. The product name you purchased is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against these rogue companies and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about these companies since before Easter 2025. It has even reached the national press and been subject to reports on the BBC. They operate under a number of different company names Park Pilot Ltd, SC Parking Ltd, AK Parking Ltd amongst others. The people in charge of these companies are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you may have booked through. All four are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. They also run a Park & Ride Service from New Farm, Elsenham called New Farm Parking. They operate a 17 seater minibus, hired from a company in Rochdale called Rentruck. Drivers do not have the necessary license to drive such a vehicle. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. We are receiving daily complaints from customers who have suffered the same experiences as yourself. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you. We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
most pathetic airport parking…
most pathetic airport parking experiecen ever. I had to wait 40 minutes for them to come and take my car and then on return, i had to wait 90 minutes for them to bring my car to me. They dont have enough staff to entertain all the booking that they accept. I wish i would have read their reviews before booking with them.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the information that you have provided we believe that you were a customer of one of the following, Prime Meet & Greet, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet, Stansted Smart Parking, Just Parking, Stansted Cheap Park & Ride and Swift Meet and Greet. The product name you purchased is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against these rogue companies and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about these companies since before Easter 2025. It has even reached the national press and been subject to reports on the BBC. They operate under a number of different company names Park Pilot Ltd, SC Parking Ltd, AK Parking Ltd amongst others. The people in charge of these companies are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you may have booked through. All four are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. They also run a Park & Ride Service from New Farm, Elsenham called New Farm Parking. They operate a 17 seater minibus, hired from a company in Rochdale called Rentruck. Drivers do not have the necessary license to drive such a vehicle. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. We are receiving daily complaints from customers who have suffered the same experiences as yourself. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you. We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
NO REFUNDS
My airline changed my flight so I needed to cancel my parking, we ended up having to fly out of Luton. T&C's means that this Company gets to keep all your money. So they have no interest in offering a good service or repeat business. Shame as I had used them in the past, but I guess, when things go wrong, you then realise the kind of Company you are dealing with. AVOID.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Hi,
Firstly it was you who did not like the new time change and decided to rebook to fly out of Luton. We advised that you should claim from your travel insurance. You confirmed that you did not have any. That is the risk that you took when booking a non-refundable product. You are not a repeat customer of ours as if you were then you would have been aware of the restrictions. You have made your review out of spite because you did not get your own way. You have also embellished the truth. Instead of blaming us look first at your own failings and next time purchase insurance or a flexible product, if your budget allows. Do not choose the cheapest option without knowing the restrictions. We will not be bullied by customers who feel entitled and make poor reviews out of a childish temper tantrum in an attempt to harm our business.
Disgusting scammers
I had a very disappointing experience with Stansted meet and greet parking and would not recommend their service.
To begin with, they were over an hour late returning our car, which caused unnecessary stress after our journey. Even more concerning, we noticed that the mileage on our vehicle had increased by around 30 miles, which was never explained or authorised.
The condition of the car when it was returned was unacceptable. There was dirt all over the floor and even in the trunk, leaving it in a much worse state than when we handed it over.
What made matters worse was the customer service. Staff were unhelpful, dismissive, and at times dishonest when we tried to raise these issues. Instead of taking responsibility, they seemed more interested in avoiding accountability.
Overall, this was a very poor experience. Between the delay, unexplained mileage, lack of care for the vehicle, and unprofessional customer service, I would strongly advise others to look elsewhere for airport parking.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the information that you have provided we believe that you were a customer of one of the following, Prime Meet & Greet, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet, Stansted Smart Parking, Just Parking, Stansted Cheap Park & Ride and Swift Meet and Greet.
The product name you purchased is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against these rogue companies and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about these companies since before Easter 2025. It has even reached the national press and been subject to reports on the BBC.
They operate under a number of different company names Park Pilot Ltd, SC Parking Ltd, AK Parking Ltd amongst others.
The people in charge of these companies are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you may have booked through. All four are aware that they are not running a legitimate service.
They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham.
They also run a Park & Ride Service from New Farm, Elsenham called New Farm Parking. They operate a 17 seater minibus, hired from a company in Rochdale called Rentruck. Drivers do not have the necessary license to drive such a vehicle.
We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages.
We are receiving daily complaints from customers who have suffered the same experiences as yourself.
You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback.
If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking.
We hope that the above information is helpful to you.
We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week.
Kind regards,
Mark Simpson
Customer Liaison Officer.
This company is an absolute joke
This company is an absolute joke. What they dont tell you is you have to pay £13 on entry and exit for THEIR ticket as they want to keep every penny of what you spent.
In addition to this they got my booking wrong and so charged me £20 cash before they would give me my keys back... literally held them away from me until I paid. This was after spending 3 hours calling them and getting random whatsapp messages, 2 different indian ladies call me with horrific english skills. I genuinely believed at one point i'd never get my car back. I landed 19:00 - they say call 30 minutes before pickup. pick up was 19:30.. I called. I got my car back at 9:30pm and was stood waiting in the green car park that whole time.
In addition they take your key and give you no confirmation or receipt, I left the car with 167 miles in the tank and got it back with 65. not to mention my car literally smelled like the guy had soiled himself and had to pull over, open my case and spray aftershave everywhere to get rid of the smell of human excrement.
This company is absolutely shocking and I will never ever use these again. AVOID AT ALL COSTS.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the information that you have provided we believe that you were a customer of one of the following, Prime Meet & Greet, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet, Stansted Smart Parking, Just Parking, Stansted Cheap Park & Ride and Swift Meet and Greet.
The product name you purchased is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against these rogue companies and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about these companies since before Easter 2025. It has even reached the national press and been subject to reports on the BBC.
They operate under a number of different company names Park Pilot Ltd, SC Parking Ltd, AK Parking Ltd amongst others.
The people in charge of these companies are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you may have booked through. All four are aware that they are not running a legitimate service.
They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham.
They also run a Park & Ride Service from New Farm, Elsenham called New Farm Parking. They operate a 17 seater minibus, hired from a company in Rochdale called Rentruck. Drivers do not have the necessary license to drive such a vehicle.
We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages.
We are receiving daily complaints from customers who have suffered the same experiences as yourself.
You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback.
If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking.
We hope that the above information is helpful to you.
We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week.
Kind regards,
Mark Simpson
Customer Liaison Officer.
A shameless rip off with hidden extra…
A shameless rip off with hidden extra car park charges. Avoid these gougers at all costs
20. April 2026
Bewertung ohne vorherige Einladung
Absolute Scam
Absolute Scam. Avoid at all costs!
I would give this company zero stars if I could. This has been a complete nightmare from start to finish.
To start, we were hit with an unexpected airport levy on top of our booking. It feels like a deliberate tactic to squeeze more money out of customers.
The Wait Time:
The actual "service" was even worse. We landed and notified the company exactly as instructed. We were promised our car would arrive shortly, but we were left standing at the airport for over an hour.
Every time I called to check the status, I was met with lies. They repeatedly told me, "It will be there in 7 or 8 minutes," yet half an hour would pass with no sign of the vehicle.
We weren't alone. There were dozens of other families in the exact same position, all stranded and waiting over an hour for cars that were supposedly "on their way."
This company should not be allowed to operate. They are charging premium prices for a service they clearly cannot provide. It feels less like a professional business and more like a total scam. Do yourself a favor and book with anyone else.
20. April 2026
Bewertung ohne vorherige Einladung
Stanstead parking Swift meet and greet
Disgusting...we along with several other families were left for nearly 2 hours after landing. We made 158 phone calls which went unanswered, until we were given a postcode as to where the vehicles were supposed to be. Mini cabs were there offering to take us, then charged £40 for a short drive to a field in the middle of nowhere where loads of cars were parked and damaged, but not our car. The police were rang and apparently this has happened lots of times and they are aware of this scam, which I believe does involve the cab drivers as they knew exactly where to go and all charged £40 but not on the meter. Our car was in another field and was driven back to us very recklessly. Please avoid this company like the plague......absolute scammers.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the information that you have provided we believe that you were a customer of one of the following, Prime Meet & Greet, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet, Stansted Smart Parking, Just Parking, Stansted Cheap Park & Ride and Swift Meet and Greet.
The product name you purchased is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against these rogue companies and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about these companies since before Easter 2025. It has even reached the national press and been subject to reports on the BBC.
They operate under a number of different company names Park Pilot Ltd, SC Parking Ltd, AK Parking Ltd amongst others.
The people in charge of these companies are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you may have booked through. All four are aware that they are not running a legitimate service.
They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham.
They also run a Park & Ride Service from New Farm, Elsenham called New Farm Parking. They operate a 17 seater minibus, hired from a company in Rochdale called Rentruck. Drivers do not have the necessary license to drive such a vehicle.
We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages.
We are receiving daily complaints from customers who have suffered the same experiences as yourself.
You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback.
If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking.
We hope that the above information is helpful to you.
We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week.
Kind regards,
Mark Simpson
Customer Liaison Officer.
Antwort von stanstedmeetandgreetparking.co.uk
Hi Lars,
Having checked our records it appears that you were not a customer of ours. From the information that you have provided we believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter 2025. It has even reached the national press and been subject to reports on the BBC.
The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham.
We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages.
We are receiving daily complaints from customers who have suffered the same experiences as yourself.
You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback.
If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking.
We hope that the above information is helpful to young would ask that you remove your review and post to the correct domain.
We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week.
Kind regards,
Mark Simpson
Customer Liaison Officer.
Th reviews are kind of misleading and…
Th reviews are kind of misleading and caused me to panick for no reason.
The service was very quick professional and efficient ;
Yes the location is not right outside the airport but only few minutes drive.
My car was parked where I left it.
They re doing their job they have a policy like any other company…..
I will use them again
Thank you
21. März 2026
Bewertung ohne vorherige Einladung
DO NOT USE swift meet n greet
DO NOT USE swift meet n greet , ( that’s just one of the names they go by apparently)
Firstly staff are rude and with no uniforms they just look like they’ve been drafted in off the street !!
They arrived 70 mins late with my car ( which when you use a service like this your doing it for time and convenience) with NO APOLOGIES just grunted and handed me my key and walked off !!
My car was covered in mud both on the outside and they’d kiddingly unplugged my front and rear dash cams !!!
And the best part the £17 in pound coins in my ash tray had been emptied and left open.
If I could give minus 5 stars I would , utter joke of a firm
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
2.5 hour wait time, worst company ever
2.5 hour wait time, rude customer service, driver did not give a damn. No apologies, nothing. Never use this company Swift Meet & Greet Stansted.
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Khuram Raja Sahab, Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Had to wait nearly 2 hours to have the car bought back to us!
Was told to ring once all bags were collected. Called up and they told me they’d be 50 minutes, which was already frustrating when it states on the car will with returned within 30 minutes. We stood waiting for nearly an hour, and called back to be told it would be another 30 mins! We waited an hour and a half in the end for the car, didn’t even get an apology, and the time just kept changing everytime I called. Also
When booking, it wasn’t clear that you had to pay £10 for entrance and £10 to exit. So in the end it cost us nearly £70. Should have just booked with the airport direct. Wouldn’t recommend.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Negative Experience - Prime Meet & Greet
We have just returned from a trip to Stansted Airport where we used ‘Prime Meet & Greet’ for our meet and greet airport parking.
They were a terrible service provider. The customer service person on the phone was very rude, speaking in a language that was very hard to understand and although we booked a service with a 30 minute time window from arrival to pick up, they took 50 minutes to arrive at the end of our flight. This made us miss our connecting netting
Overall a very unsatisfactory service provider.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Antwort von stanstedmeetandgreetparking.co.uk
Hi, Having checked our records it appears that you were not a customer of ours. We believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Told to get a taxi
Similar story to other travellers, I landed with family and after clearing customs called several times, finally got an answer and the uninterested guy said we will be 2 or 3 hours, but if you want your car now you can get a taxi and pick it up...great
I took a taxi to the middle of nowhere and called the guy again, he said wait someone is coming with your car. 40mins later a guy turns up with my car covered in mud and also muddy in the driver's footwear.
We paid 25 pounds for the taxi to get our own car back from uninterested and unhelpful indians.
I know it's supposed to be a cheaper option but what they are doing is not working, joke.
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the booking reference that you have provided we believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
The worst parking service ever waiting…
The worst parking service ever waiting 3 hours for my car worst service ever I do not recommend
28. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von stanstedmeetandgreetparking.co.uk
Having checked our records it appears that you were not a customer of ours. From the booking reference that you have provided we believe that you were a customer of Stansted Airport Parking Services, https://stanstedairportparkingservices.co.uk . They have a number of other names too, including, Saver Meet & Greet, Safe Meet & Greet, Smart Meet & Greet, Go Stansted, Executive Meet & Greet and Swift Meet and Greet. Their product name is Stansted Meet & Greet Parking and this is where the confusion starts. They have done this in a deliberate attempt to masquerade as ourselves in order to deflect any bad publicity from themselves. We have received many communications from customers who have had similar experiences as yourself. Essex Police and Uttlesford District Council are building a case against this rogue company and our advice would be to contact both of them as well as Trading Standards. There has been extremely bad press about this company since before Easter. It has even reached the national press and been subject to reports on the BBC. The people in charge of this company are Mansoor Khan, we understand that he has a conviction for similar practices in Manchester, Mashood Ghumman, he ran an identical operation under the name of Nationwide Cars a couple of years ago and disappeared when the police shut down his operation and Rakesh Kumar, he is the owner a number comparison sites, including the one you booked through. All three are aware that they are not running a legitimate service. They do not have any insurance cover to drive customer vehicles and they do not have planning permission from Uttlesford District Council for Airport related parking. Uttlesford District Council informed us on the 15th that they have issued an enforcement notice requiring them to vacate their illegal parking site. The company falsely advertise secure parking. Often vehicles are parked on the side of roads, keys are left in the boot of a customer's car which is not locked and they use customers vehicles to ferry their own members of staff to and from their illegal site. Their hub is the Terminus Car Park, Terminus Street, Harlow. They also use fields at The Nook Farm Industrial Estate, Bury Lodge Lane, Burton End and at New Farm, Stansted Road, Elsenham. We have footage of cars parked on residential streets around Stansted and reports from local residents. We would be glad to provide this to you should you wish to view it. Many recents posts have also appeared on local Facebook community pages. You would need to make your complaint with the booking agent but it is likely that any complaint will be ignored. If this is the case we would advise contacting your credit / debit card provider in order to issue a chargeback. If you were to make a dummy booking you will see that their product name states Stansted Meet & Greet Parking. We hope that the above information is helpful to you and would kindly ask you to remove your review. The correct domain to make your review to is stanstedairportparkingservices.co.uk We would be pleased to discuss this matter with you further. If you would like to do so please call us in 0203 370 4220 between 09.00 - 18.00 every day of the week. Kind regards, Mark Simpson Customer Liaison Officer.
Edit reply
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.