SRFax Bewertungen 

Trish was amazing resolved all questions and concern! Five Stars 🌟 for her ! Thank you 😊

I was needing to make some changes to our account.
Trish was very knowledgeable and encouraged me to make changes in our EMR before making changes with the SRFax to ensure no interruption in our service.

Thank you Trish for going above and beyond.
Much appreciated!

Trish was so helpful in getting a billing issue resolved. It is such a pleasure to have an actual person to speak with and an added bonus when they are so personable!

I appreciated how thorough Trisha was in answering my questions but also making sure she understood what I was trying to do. She gave a real authentic customer service experience.

Trish did a fantastic job today. I had called with billing problems, entirely on my side, and she was extraordinarily helpful. She was exceedingly pleasant and understanding in reviewing the problem, restored our service immediately, helped me troubleshoot a resolution to the problem and, spontaneously, offered a more appropriate service plan.
It was a pleasure speaking to her and a credit to SRFax's service and team. In homage to Spinal Tap, my experience today rates 6 out of 5!

Easy to get through to an agent. Christina was friendly, easy to understand, and answered all my questions.

The rep who helped me was very efficient in helping me with my issue - I had faxes going out within 5 minutes of calling her!

I just had a question about consolidating multiple accounts and didn’t know what was possible and Trish went above and beyond with meaningful recommendations (no unnecessary upselling and completely focused on what I needed). I’m extremely satisfied with the suggestions and have decided to apply them all. Trish your friendly approach with thorough knowledge about your services and willingness to help customers is very much appreciated! Service representatives like you on the front line is the reason why customers would put more trust in a company. Keep up the great work!
Thank you!

I give Felson 5 stars because he answered by questions and solved my issues.
He is professional, polite and patient. I felt that I needed to write this review because Feldon deserved this. And I do not write reviews.

She was very easy to follow and I was able to get it handled

Their support staff was very helpful. When I called, they immediately knew what the issue was/why my fax was failing to send. They walked me through how to fix the issue and waited on the phone line with me to ensure my fax successfully sent before ending the call. Would highly recommend!

I suddenly went over my plan allotment and I called and spoke to Trish. It was a little bit of a wait which I never mind working in CS, but she apologized which was sweet and so not necessary. She was so great and a breath of fresh air at the end of my day. She made the process easy and upgraded my plan for me. She gave me pointers and a lot of useful info for my plan. If she were my employee I'd give her a raise for her positivity alone, but all the extra information was so great and I never would have known to ask about!

They answer the phone and speak english!! Very helpful and patient.

TRISH, was so helpful in setting up our new account, training and friendly service.

I called support this afternoon and after two rings a human being actually answered. The person taking the call was gentleman by the name of Tanner and he quickly diagnosed my problem and found a solution. The entire event took less than 6 minutes of my time. SRFAX has a first rate operation. With any other vender, it probably would have taken 45 minutes with 30 of those being on hold waiting for an available representative and being told ever 20 seconds or so how important my call was to the vender.

Trish was very helpful and friendly!

Tanner at SRFax was very helpful, knowledgeable and kind. My questions were answered promptly and thoroughly. Thank you for the great customer service!

Christina at SRFAX was amazing! She was incredibly supportive, knowledgeable, and kind to work with. She was able to answer all of my questions and guide me through some technical issues that I was having.

Tanner was fantastic. He took the time to walk me through everything step by step and had me up and running in no time. Thanks Tanner!

The staff offered to give me information and take me through the set up of the account. It was easy and a relief compared to other companies I have tried to get support from.