SRFax Bewertungen 

I almost look forward to calling customer service for SRFax because they are so patient and helpful. I made my third call today, all on different issues, and each time the issue was resolved to my full satisfaction. I recommend this service very highly.

We have been using SRFax for 5 years and it has been great! Today, Trish helped us upgrade to a plan that is better suited for our growing company. She analyzed our past invoices and gave a complete breakdown of cost savings with the new plan. The HIPAA protection gives an added level of security as well! We had such a good conversation while going over the details. She actually made talking about faxing so much more fun!

Incredible support from Tanner! Thank You!

We are new customers and the support was amazing. Trish took the time to walk us through all the steps from setting up our account to porting our number over. I appreciate the time that was spent to making certain we knew all of the features.

Trish was outstanding. She helped us set up our new account and patiently guided us through every step of the process with kindness and professionalism. We work with many outside agencies, and Trish provided some of the best customer service we've experienced. She made the entire process smooth, efficient, and stress-free. We truly appreciate her exceptional support.

I setup new Srfax account today and I was impressed by the assistance provided by Trish. She was very knowledgeable and patiently guided me through all the steps necessary for me to up and running right away. Outstanding support! After this call I decided switch our other fax service to SrFax too.

Trish was amazing! I truly appreciate the time she took to walk me through the process. She definitely went above and beyond and her customer service was top tier. Thank you!

Cristina Super helpful !

Pleasure to do business with them.

Tyler was a fantastic help, very knowledgeable and quick with answers. Very understanding and respectful too.

Christina provided an absolutely wonderful customer service experience — she was warm, attentive, and incredibly knowledgeable about SRFax. She resolved my issue quickly and effortlessly, and her positive attitude made me feel genuinely valued as a customer. I couldn't ask for better service!

Extremely slow sending which often fails.

No customer support.

Trish was an absolute joy to work with! I was overwhelmed & not confident in what needed to be done. She patiently walked me through every step, followed up with me several times and even called me to follow up! Trish is a lifesaver!

I've used SRFAX for about 5 years and wanted to add a new feature of a Subaccount allowing clients to be able to "Fax Only" to my account. The customer service from Christina was flawless and she was very patient and reviewed everything after she set up the account so we could manage it well moving forward. She is one of the best agents we have ever encountered with any company and knowledge of service/set-up was excellent. This is a service to use for very reasonable fees.

Trish at Customer Support was really helpful in resolving my question. She was really friendly and informative, especially considering I didn't have the technical expertise to articulate what my actual question was.

I used SRFax for HIPPA compliance.
Reliable and easy to use, even though I'm not that tech savvy. Customer service rep. Trish was very helpful and friendly. Would recommend!

SRFax is an amazing company. Very user friendly and reliable software, especially secure for healthcare faxes. Their customer service is especially good. I recently worked with Trish in their CS department and she answered all my questions in a very knowledgeable and professional manner.

Trish was wonderful at assisting me with a stalled fax, the reason it stalled and recommendations to avoid in future. She also established some settings for my outgoing faxes that I didn't realize I had!
Pleasant and professional through the entire 20 minutes phone conversation
Thank you Trish!

Great support with biilling advice per usage, technical help with our EHR integration and overall friendly personality. Thank you for solving my questions on hand today.

The support agent was very well versed on HIPAA and was able to suggest changes we might need to be in compliance.

We had an old credit card on file and needed to update it. I was unable to do so on the website due to not being an admin. I called the support line and a live human picked up right away and got me sorted after verifying my identity and access to the account. She was so kind and efficient. A rare experience to talk to a live person so quickly and easily. Thank you SR Fax for your amazing service.