SRFax Bewertungen 

The support agent Felson was very polite and helpful and my query was solved promptly.

The unsatisfactory part is the long wait to speak with someone. I was put on hold for more than 15 min.

excellent service at a great price.

Always very professional and considerate.

I made two calls today, Tyler and Felson guided me through any questions and concerns I had quickly and effectively. They also resolved my request and guided me further concerns without hesitation. Kudos to both of them, thanks for the help!

EZPZ taking care of billing questions with Felson. He was fantastic. Love working with SRFax. Great Company and Great customer service.

Christina was extremely patient and informative and got me thru setup

Christina was excellent (6 Stars), very patient and knowledgeable.

Thank you so much for your very friendly support. You made things so easy and stayed on the line with me until all was resolved. Thank you so much.

Felson was very helpful when I called in about our faxes. The information was accurate and he was very pleasant. Thank you!

Felton provided excellent customer service today as I renewed my plan.
I was appreciative of his guidance to reduce my costs and not compromise service.

Tyler was beyond amazing!
Tyler took the time to explain to me this new service that I never knew existed even! He was very informative, kind, and ensured he educates me on the differences of plans especially for healthcare and being HIPPA compliant.
Thank you Tyler for taking the time to support me as I transition to your service. Truly appreciative!

Got this service to fax some important documents... of course, that's what it's for... but after trying multiple times, different ways on different platforms/systems to get anytning out etc I could never get it to send a single fax. And yes, I went throgh the troubleshooting etc. So I went back to the ancient machine in my office that eats papers and makes a connection less than half the time because slow and painful is better than nothing at all.

Can't recommend this in the slightest. It has one job to do and failed.

Look elsewhere.

Good and concise answers. Haven’t fully tested everything discussed yet, but things now appear to be working correctly.

Always 100% helpful support and resolution.

My experience with SRFax support was one of the best customer service experiences I've ever had. No exaggeration. My call was promptly answered by a friendly, knowledgeable, and professional woman (Trish :)) that not only swiftly diagnosed the issue (on my end not the service btw) and assisted me in resolving it, but also shared a ton of helpful information on faxing in general and how their service works. Given the customer support, security, and functionality of their service, I would highly recommend using SRFax if you find yourself in need!

Felson answered by question quickly, and with the utmost professionalism.

Great customer service and they were able to answer all of my questions and resolve my issue right away

Felson was straightforward and professional. Answered my questions plainly and directly. Well done!

Felson was terrific! He answered all my questions and took the time to guide me on the portal to where I could see, follow along, and reference in the future.

Christinia was awesome! She helped me setup an accounts for my employee and desgn a business cover page!!!!!