My somewhat stubborn Belgium Malinois picked up on it pretty quickly but took the 3rd level of warning to get his attention. Now he pays close attention to the first and second level of warning rarely... Mehr ansehen
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Das sagen Bewerter
Right after purchasing my first collar the Nova series came out and I had to send it back and pay more to upgrade. I should have been notified the Nova was about to drop so I didn't have to go through... Mehr ansehen
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Great customer service. One of my collars was lost and was replaced at no charge. Love the notifications when a dog is breaching and quickly updated when dog is back. I love instantly being able to se... Mehr ansehen
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Collar frequently zaps dog when dog is nowhere near the GPS fence. Tracking shows dog well inside the fence and collar still zaps him sometimes. We have contacted Spot-On about this several times wi... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance. At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data. Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone. Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.
SpotOn’s Five Star Guarantee
Try it. Love it. Or Return it.
SpotOn stands behind its products and has built our five-star guarantee so you can feel confident in your purchase and ensure it works for you.
This includes:
[90 Days Returns] The lengthiest return policy among competitors! Our goal is to give you and your dog ample time to ensure SpotOn works for you.
[Accident Forgiveness]
Dogs are dogs and accidents can happen. We offer a one-time, no-questions-asked refurbished warranty repair. If your collar falls off your dog on your property, we can help you locate it remotely. We offer a one-time refurbished replacement if it still can’t be found.
[Free Dog Training]
Trouble with training? We offer a free 30-minute virtual consultation with a SpotOn-certified trainer.
[1 Year Warranty]
Covers manufacturing defects.
[Support] SpotOn is a recognized Certified Customer Experience Provider by the Customer Service Institute of America and each representative is a Certified Customer Experience Professional. Support is available 7 days a week by phone, live web chat, email, and more.
Kontaktinformationen
Manchester, Vereinigte Staaten
- 1.603.488.1504 or 1.833.952.1960 (toll free)
- support@spotonfence.com
- spotonfence.com
4,1
Gut
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Hat 99 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Great product but short battery life
Great product that works as advertised. The only drawback, the reason for 4 instead of 5 stars is the battery life is too short.
20. August 2026
Antwort von SpotOn Fence
Thank you for your review and feedback. The team would be happy to review your specific collar and use case to see how we can help improve battery life. Contact us by email at support@spotonfence.com or call 603-488-1504.
This collar works so well my Pups know…
This collar works so well my Pups know the fence area and stay away from the boundaries. Sometimes I have forgotten to put their collars on and they learned not breach the boundaries.
20. August 2026
Antwort von SpotOn Fence
Having peace of mind knowing your dog is contained feels great. Thank you for trusting us to help keep your dog contained.
The feature I use most often.
The feature i Love is that I can is the fence can be adjusted to the whole property instead of just a circle.
This is Super for larger properties.
My Cane Corso watches my grandchildren play & can protect them better . 😁
19. August 2026
Antwort von SpotOn Fence
We are so happy to hear you are enjoying the system and that it's letting your Cane Corso roam the whole property with your grandchildren. If you need help or have questions, feel free to email our team 7 days a week at support@spotonfence.com, or call 603-488-1504 M-F from 8 am to 5 pm and Saturdays from 9 am to 12 pm EST.
difficult to connect to the collars…
difficult to connect to the collars even in the same room. app and setup are not the easiest to navigate.
there should be a bluetooth oppition to connect to collars when there is little to no cell service. and if there is already then the setup and use of are not clearly spelled out
19. August 2026
Antwort von SpotOn Fence
Thank you for sharing your feedback. We’re sorry you’ve had difficulty connecting to your collars and navigating the app.
SpotOn does offer Bluetooth connectivity, which is used for creating fences, adjusting collar settings, and training. Bluetooth has a range of about 50 feet, so the collar and phone need to stay nearby when using these features.
Cellular service is separate and is only needed for optional features such as tracking and escape notifications. Your dog’s containment relies on GPS satellite signals and does not require Bluetooth, cellular service, or a subscription.
If you’re having trouble connecting through Bluetooth even when the collar and phone are nearby, our team would be happy to help troubleshoot. Contact us by email at support@spotonfence.com or call 603-488-1504.
I feel the product is well made BUT
I feel the product is well made but it should be for the price they charge. The whole marketing approach is a little deceptive. They hit you hard with Social Media come-ons but neglect to mention a SERIOUS downside to GPS-based dog collar systems and that is that they can't be used in or NEAR metal buildings. Not only will a metal building or roof potentially shock the dog, but you can't do an exclusion or "Home Zone" because the signal isn't reliable. Rural users and Farmers on large properties almost always have metal roofs or sheds. RV covers, etc., etc.. Sometimes they are within a 100 feet of a fence line. I don't want my dog shocked and confused.
Also, I got 3 collars, and it took a fairly long time to get my refund. I had to pay for the return shipping. Most of all, I don't feel they made a good faith effort to warn people about the huge problem with the GPS approach. Everything is done digitally, when sent a support email, I was told that responses were slow (which they were) because "we are a small family run business." But it doesn't feel like a small family run business, because in my experience that kind of business would answer the phone or at least get back to a customer who had spent 3K on their product.
19. August 2026
Antwort von SpotOn Fence
Thank you for taking the time to share your experience. We’re sorry SpotOn wasn’t the right fit for your property and that the return and support process added to your frustration.
GPS performance can be affected by environmental factors, including large structures and metal roofing, which may obstruct or reflect satellite signals. Because every property is different, we understand how important it is for customers to have clear information about these considerations before purchasing and setting up their fences.
We also appreciate your feedback regarding how this information is communicated, as well as your experience contacting our team and receiving your refund. We take that feedback seriously and will share it internally as we continue working to improve both the information and support we provide our customers.
Does not stay connected for tracking
Does not stay connected for tracking. Does no good if your dog is out of bounds and you can't track it
28. Juli 2026
Antwort von SpotOn Fence
Thank you for sharing your experience. We understand how important reliable tracking is, especially if your dog leaves the boundary.
While containment uses GPS satellites and does not require cellular service, real-time tracking requires both the collar and your phone to maintain a strong cellular connection. If either connection is limited or interrupted, tracking updates may be delayed or temporarily unavailable.
We’d be happy to take a closer look at your collar and connection to better understand what’s happening and see how we can help.
Contact the team by email 7 days a week at support@spotonfence.com or call 603-488-1504 M-F from 8 am to 5 pm and Saturdays 9 am to 12 pm EST.
Love the collar
Love the collar. My property makes it a little difficult to have keep out zones, as I have two large ponds, so I removed them. But my dog roams my 6.5 acres freely. Had some growing pains on my end and my dog’s but it’s great now. I love seeing him have freedom, and to have zero worry he will leave the boundary. It beeps, and he runs back. I did have to use the long prongs to get him to feel it good enough to deter, but it works great.
The one thing I’d say that keeps me from 5*, is if I spent the amount to get the first collar, a second one should have a pretty good discount; and I mean like at least half. Just so you know, I have friends that would love for their dog to hang out at my house, and I’m not spending another $1k. You’re missing out on potential sales by someone like me not having another collar for people to try for their dog.
18. August 2026
Antwort von SpotOn Fence
Thank you for sharing your experience! We’re glad you and your dog worked through those initial growing pains and that he can now safely enjoy the freedom of roaming your 6.5 acres. It’s great to hear he recognizes the warning tones and knows to head back!
We also appreciate your feedback regarding pricing for additional collars. We understand how a more substantial multi-collar discount could be valuable for customers with multiple dogs or those who want friends and family to experience SpotOn. We’ll be sure to share your feedback with our team; we hope to expand our offerings in the future.
Antwort von SpotOn Fence
Thank you for your review. If you have feedback or a feature you would like to see implemented, please reach out. As a small local company, we are always striving to improve the system and overall customer experience. You can contact the support team by email 7 days a week at support@spotonfence.com
Didn’t work for my dogs
The gps collar does not work for my dog. With training, he still runs off. The collar is at the highest setting and shaved his neck. Also I put it in the mode that’s supposed to save battery but still track if he leaves the area and he was missing for 17 hours because it did not track him. It works ok for one of my dogs but 3 of the 4 I’ve tried it with, it doesn’t work for them. I’m in the desert. No tall trees or any reason to lose gps signal.
29. Juli 2026
Antwort von SpotOn Fence
Thank you for sharing your experience. We’re very sorry to hear your dog was missing for 17 hours, and we understand how concerning it must have been when tracking was not available as expected.
SpotOn’s containment and tracking functions operate differently. Containment uses GPS satellite signals and does not require cellular service, while real-time tracking and notifications require the collar and phone to maintain a strong cellular connection. Because of this, a collar can continue providing containment even when tracking information is delayed or unavailable.
We’d also like to better understand the frequent boundary breaches you’ve experienced. Increasing the correction level alone may not resolve repeated breaches, and additional training or adjustments to the setup may help.
We’d appreciate the opportunity to review what happened with your collar, tracking, and containment experience and determine how we can best assist you and your dogs moving forward. We look forward to hearing from you and helping your dogs live a life truly unleashed.
Very poor cell cell function rendering device basically useless
This item is marketed as designed for rural settings. I live 5 miles away from a city with 2 bars of 5G reception at best. The LTE-M feature of the collar is very poor and sometimes takes over a half hour to connect and accept commands, like Track, which is the primary reason I purchased the collar. I have spent $990 for a device that is virtually useless and an additional $10 a month for a subscription to a cell service that is barely functional. If I could return it I would.
18. August 2026
Antwort von SpotOn Fence
Thank you for sharing your experience. We understand how frustrating delayed tracking can be, especially when that was an important reason you chose SpotOn.
The cellular subscription is optional and is used specifically for features such as tracking and notifications; cellular service does not affect the collar’s GPS containment or corrections. Tracking does require a reliable cellular connection between the collar and your phone, so performance can be affected in areas with limited or inconsistent coverage.
We’d appreciate the opportunity to take a closer look at your collar, cellular connection, and account to see how we can help. Please reach out so we can review your experience and discuss your options. You can contact the team by email 7 days a week at support@spotonfence.com or call 603-488-1504 M-Ffrom 8 am to 5 pm and Saturdays 9 am to 12 pm EST.
Takes some trial and error to do initial setup
Initially, it’s kind of confusing to get it set up correctly, especially because there’s drift involved. But when I finally got it set up correctly after quite a few tries it’s working very well and I just use the sound for a correction. My dog loves being out in the woods chasing chipmunks now, I don’t have to worry about him. Very helpful if you call spot on for assistance
29. September 2026
Antwort von SpotOn Fence
Thank you for your review and feedback. We are so happy to hear you are loving the system and that it provides you with peace of mind while allowing your dog to roam freely on the property. Should you ever need assistance, have questions, or just want to talk with the team, we are here for you every step of the way. Thank you for being a part of the SpotOn pack!
There are pros and cons
The good: I love the flexibility for our dogs to roam our 10+ acre property. Most of the time it works as intended.
The bad: The barn (metal) and sometimes the house (log) create interference with the signal occasionally. Even having them marked as being in a safe zone does not always prevent my dogs from getting corrected. Also the drift of the signal can be as much as 20-30’. It’s usually a quick 30 second to 1 min drift time but it’s confusing for the dogs when they’re standing in a spot they’re used to being in and suddenly have to move.
27. Juli 2026
Antwort von SpotOn Fence
Thank you for your review and feedback. Home Zone will help prevent these false corrections, and it's best to make the zone about five feet larger on all four sides to accommodate GPS drift. Metal roofs can cause more frequent false corrections because the GPS signal reflects off the roof, lands near or outside the fence, and triggers a correction. Another step to help prevent this correction is to take the collar off when your dog will be in the home for more than 30 minutes at a time and place the unit on the charger while not in use; this will prevent corrections from occurring. Have questions? Need assistance? Reach out to the team by email at support@spotonfence.com or call 603-488-1504. We look forward to assisting you.
It works anywhere all the time,24-7
27. Juli 2026
Antwort von SpotOn Fence
Thank you for providing your review of the SpotOn collar.
Not consistent with the trackers and…
Not consistent with the trackers and the fence, signal isnt strong most of the time, and Zoey breaks the fence and I feel it isnt reliable, the signal says its "good" I have tried trouble shooting and walking the collar to the fence lines and it will alarm but not when she has her collar on consistently
11. August 2026
Antwort von SpotOn Fence
Thank you for providing feedback on the SpotOn collar. The issues you're experiancing could be caused by a few factors, and our customer support team would be happy to troubleshoot and help resolve them. The SpotOn collar uses GPS satellites to create a fence and provide corrections if your dog wanders too close to the fence border or breaches. If a breach occurs and you have our optional cellular subscription with a strong cellular signal on both your phone and collar, you will receive a breach notification, followed by tracking automatically turning on. If your phone or collar has a weak signal at the time of a breach, you may not be notified, but rest assured the dog is still being toned and corrected as long as the collar maintains a satellite connection. For further assistance or troubleshooting, please contact our technical customer support team. You may reach them by email 7 days a week at support@spotonfence.com or call 603-488-1504 M-F from 8 am to 5 pm and Saturdays 9 am to 12 pm EST.
Bought this hoping to be able to put it…
Bought this hoping to be able to put it on my dog when she goes outside. Unfortunately it takes too much time to react with the GPS signals in my area.
The boundary changes constantly by 15-20 feet and even with the house as a safe zone it sends a false signal and beeps causing me to remove from my dog.
23. Juli 2026
Antwort von SpotOn Fence
Thank you for your review and feedback. The SpotOn collar should connect to GPS satellites within seconds once outside. If it's taking a long time to establish a connection, there may be an internal issue, and we recommend contacting our support team. While drift is natural, factors such as terrain, tree coverage, and structures on the property can cause variation. We observe 3-6 feet of drift with the Nova edition and 6-9 feet with Omni. If you are experiencing higher than normal drift on a daily basis, please reachout to support for further troubleshooting. You can reach the team by email at support@spotonfence.com or call 603-488-1504 Monday through Friday from 8 am to 5 pm and Saturdays 9 am to 12 pm EST. We look forward to hearing from you and helping to address these issues.
Containment/setup
Fence works great. Training required for dog and user. The fence lines will “drift” because of the GPS - I have a lot of mature trees that have some big roots so burying a wire was not practical.
There was a user “learning curve” on how the fence worked
4. August 2026
Antwort von SpotOn Fence
Thank you for providing your insight and review of the SpotOn collar. If you have any questions about the system, how to navigate the app, or anything in between, please contact support; they are always avaible to help. You can reach the team by email at support@spotonfence.com or call 603-488-1504 Monday through Friday from 8 am to 5 pm and Saturdays 9 am to 12 pm EST.
Antwort von SpotOn Fence
Thank you for your review!
Great product!
My dogs were easy to train to use the fence and understand the boundaries well. It has really been our savior as we move to a large property and haven't decided if or when we want a physical fence (more to keep other animals out). Now we feel comfortable taking our time to decide.
15. August 2026
Antwort von SpotOn Fence
Thank you for sharing your experience! We’re so glad your dogs picked up on their boundaries quickly and that SpotOn is giving them the freedom to enjoy your new property while giving you peace of mind. We love being able to provide the flexibility you need while you decide what works best for your property.
Customer service is top notch
Customer service is top notch. Wish more companies cared about the customer the way SpotOn does.
14. August 2026
Antwort von SpotOn Fence
Thank you for reviewing the SpotOn collar. Customer support prides itself on the service it provides and is always happy to help should you have any questions or concerns in the future.
Excellent customer service
Excellent customer service. My wild pup now stays out of trouble. The collar and boundaries were easy to set up. I know I should have spent more time training, but Stella figured it out in less than 10 minutes. I wish I would have tried this sooner. I highly recommend SpotOn.
14. August 2026
Antwort von SpotOn Fence
Thank you for reviewing the SpotOn collar.
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