Things happen.Important is that how does a service provider take onus ,empathise and work proactively to resolve. I really thanks Sandeep from Spinny to understand my issue clearly and go out of... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The transaction was smooth. Right from inspection, reports, follow up and vehicle pickup the process was very good. One thing to improve is the negotiation process. They initially offered far less... Mehr ansehen
Unternehmen hat geantwortet
Good experience so far a month into buying a second hand car at Spinny. Had initially visited their location for trying out a Polo but ended up trying couple of other cars and found a good Skoda Rapid... Mehr ansehen
Unternehmen hat geantwortet
Very disappointing experience with Spinny. Buying the car was smooth because the sales team was very supportive, but the real struggle started after delivery. Every time I contact customer support, I... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Spinny is the most trusted way of buying and selling used cars. Choose from over 2000 fully inspected second-hand car models. Select online and book a test drive at your home or at a Spinny Car Hub near you. Get a no-questions-asked 5-day money back guarantee and a free one-year comprehensive service warranty with Assured Resale Value on every Spinny Assured® car.
Kontaktinformationen
Indien
- spinny.com
3,7
Akzeptabel
785 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Spinny team has resolved my issue in a…
Spinny team has resolved my issue in a a very short time.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Siddhartha, thank you for your feedback! We're glad our team could resolve your issue quickly. We appreciate your trust in Spinny. #SquadSpinny
Good experience with Spinny
Good app interface, very supportive team, guided and supported throughout the purchase process, concerns were promptly addressed. Car handover process and paperwork was streamlined and smooth. Only improvement area could be the prices - bit premium, could be more competitive.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Sarfaraz, thank you for your valuable feedback! We're glad to hear that you found the app easy to use and that our team could support you throughout your car-buying journey. It's great to know the handover and paperwork process was smooth. We appreciate your thoughts on pricing and are happy to have your perspective as we continue striving to deliver the best value and experience. Enjoy your new car and happy driving! 🚗 #SquadSpinny
Great experience buying from Spinny
I recently bought a Maruti Suzuki Dezire from Spinny and it was a fantastic experience. I visited their Hinjewadi Park in Pune and staff promptly attended to me, asked me about my requirements and budget. Based on that they provided test drives and post the selection of right car, the paper work was hassle free. The car was handed to me within a couple of hours after all the checks and cleaning. I entered and exited the spinny park with my new car in a matter of 3-4 hours! Post buying, the car has been working in good condition and I don't have any complaints yet. Overall I will highly recommend Spinny for buying and selling second hand cars.
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Nishant, thank you for sharing your wonderful experience! We're delighted to know that our team at Hinjewadi Park made your car-buying journey smooth, hassle-free, and efficient. It's great to hear that you're enjoying your Maruti Suzuki Dzire and that everything has been working well post-purchase. Your recommendation means a lot to us. Wishing you many happy miles ahead! 🚗✨
#SquadSpinny
Thank you Nishank and spinny team for…
Thank you Nishank and spinny team for resolving my issue on priority basis. Thanks for your support
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Yash, we’re glad to know your issue has been resolved. Thank you for the confirmation! 🙌 Your kind words truly mean a lot to Nishank and us. We’ll be sure to pass on the appreciation. Thank you for making our day!
Already repaired some part
Already repaired some part, car airconditioner is not working. No after sales service no one answer my call or whatsapp msz
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Prashant, we understand your frustration with the issues you've faced and are eager to resolve it for you. Please share your contact details with us by filling in the given Google form: https://bit.ly/3kWbuVP so we can improve your experience. Squad Spinny
Antwort von Spinny
Hi Shahbaz,
We're delighted to know that we were able to provide you with a positive experience. Thank you for taking the time to share your feedback.
We truly appreciate your support and look forward to serving you again in the future.
#SquadSpinny🚗✨
Kudos to Nithin
Nithin continously helped me after multiple followups with spinny other members,he stood unique and helped on this RC transfer, kudos to him
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Krishnan,
Thank you for your wonderful feedback. We're delighted to hear that Nitin's support and dedication helped make your ownership transfer journey smoother.
We'll be sure to pass along your appreciation to him. Thank you for placing your trust in Spinny, and we wish you many happy drives ahead.
#SquadSpinny🚗✨
Disappointed! Bad team & support, Spinny gurgaon
Disappointed with the support and service received from the team after giving my car. Full payment not paid till date. All commitments are fake. Avoid dealing with ROHIT from Spinny team. Always gives fake commitments and never picks up the phone to support you. I am dealing with Spinny, Gurgaon.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Anubhav!
Thank you for staying with us. As discussed, we have reviewed the matter and confirmed that there is no pending hold amount against the original RC as per the agreed terms.
We appreciate your patience and understanding. Should you need any assistance in the future, please feel free to reach out to us. Squad Spinny
Great Service from Expert People
I had a mixed feelings from the day i bought this car. Had a lot issue. Sincerely I was very much dissatisfied first due to service and promised I was made.Eventually Nishank was the person who continuously was in contact with me to fix all the issue which I had. I must say he has patience to listen and keep calm even when the customer is very irrated. The way he handles to resolve the issue was fantastic. I would rate him 5/5 for the effort which he gave it to me.
Yes everything is not in his hand, it is the company which makes decisions and makes things delayed.
He was able to explain me every minute details.
I am happy that Nishank is with Spinny giving his best to make customer delight.
On the other hand i would also like to appreciate Ovesh for his effort to resolve the query on time.
He always gave me an assurance and never have me false hope.
He has great knowledge and was able to give me the correct decision with his expert opinion.
I was also happy when Mr Sushil stepped in to resolve one of my issue which indeed was done by someone else.
His visit to my place was his kind gesture in this tremendous hot weather but I had no choice as I had other commitments as well.
As a while I really feel that these 3 peple deserves special Award for their effort, knowledge and the expert level to handle the most difficult situations.
Hats off to every one.
I would really feel great if Spinny gives them a great achievement award.
Thank you everyone for all your services and the efforts that you have made it to me.
I am also touched when they said me if any issue comes further they can connect at any point of time.
Thank You You all deserve a huge respect.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Amal, thank you for taking the time to share such detailed feedback with us. While we're sorry to hear that your journey started with challenges, we're delighted that Nishank, Ovesh, and Sushil were able to support you with their dedication, expertise, and commitment to resolving your concerns.
Your kind words and recognition mean a lot to us, and we'll be sure to share your appreciation with them and the wider team. Thank you for your trust and support.
#SquadSpinny
Issues resolved and thanks to you …
Issues resolved and thanks to you regular update ☺️
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Niraj, we're glad to know that your issue has been resolved. Thank you for your patience and for sharing your feedback. Your satisfaction means a lot to us, and we're always here to help.
Excellent support received
I would like the appreciate the support provided by Monika Pundhir who guided and followed up with me throughout my car repair and reimbursement process. Her behavior and attitude was professional and she was knowledgable of the entire process.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Suvajit, we’re glad to know your issue has been resolved. Thank you for the confirmation! 🙌 Your kind words truly mean a lot to us. We’ll be sure to pass on the appreciation. Thank you for making our day!
Unprofessional behaviour
Spinnys India, Bengalurub
Initially the company Spinnys gave me an offer of Rs 2.94 Lakhs and asked me to accept immediately. I accepted. Spinny confirmed and fixed place and date for delivery. After acceptance and appointment confirmation for Rs.2.94 lakhs , they unilaterally cancelled. Tried calling back no response. After 2 hours they reduced offer to Rs 2.64 lakhs and said take it or leave it.
This professional attitude, After giving 1st offer and then withdrawing is not acceptable. The telecontact person was not helpful and the lady said, take the revised offer or leave it.
Unprofessional
27. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Vijayan, we're truly sorry for this experience, that's not how we want any customer to be treated, and we completely understand your frustration. We take this seriously and would like to look into exactly what happened. Please share your details with us via this short form: https://bit.ly/3kWbuVP , so we can personally connect with you and investigate thoroughly. We're committed to making this right. Squad Spinny
I sold my car with Spinny and the…
I sold my car with Spinny and the experience of selling and receiving payment on the spot was smooth. The documentation and communication provided was strong. One challenge though, ownership transfer for my car is still not complete even after my sold car is further sold by Spinny to their customer.
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Vishal,
Glad to know the selling process, payment, documentation, and communication went smoothly for you.
To help you with the pending ownership transfer, please share your registered contact details and car registration number via our Google form https://bit.ly/3kWbuVP so we can check this and assist you further.
Thanks for your patience and trust in Spinny. Squad Spinny
I’m very happy with the services…
I’m very happy with the services offered by spinny. They were prompt in their actions and I got a descent value for my car. I’m happy with the experience more than anything else
Thanks
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Abhishek,
Thank you for sharing your experience with Spinny! We’re really glad to know you’re happy with our prompt service and the value you received for your car. Your satisfaction means a lot to us, and we truly appreciate your trust.
#SquadSpinny
Resolution after Escalation
I was experiencing difficulties getting my issue resolved through the customer service team. However, once the matter was escalated to the Spinny social media team, they responded promptly and helped secure a quick resolution to my concern.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Ankit, thank you for sharing your experience. We're glad our team could step in and help resolve your concern promptly. Your feedback means a lot to us. #SquadSpinny
Thank you spinny customer support team…
Thank you spinny customer support team great support great effort need this kind of enthusiasm from customer support and special thanks to nishank.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Abhishek, thank you for your kind words! We're glad we could help. We'll be sure to share your appreciation with Nishank and the team. #SquadSpinny
The Company dealt with the sale ofmy…
The Company dealt with the sale ofmy Maruti Baleno car in very prompt and professional manner. The test drive of the car, assessment and price offer were all done fast and as per schedule. The price offered was reasonable(probably could havebeen slightly more)and payment by RTGS was done without any delay after the paper work as required by the Company was done and vehicle delivery was taken same day.No hassles in the entire process. Wish them all success
Venkatachalam.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Krishna, thank you so much for the kind words, we're really glad the process felt seamless and hassle-free. We completely understand the wish for a little more value, please be assured the offer was the best possible valuation, arrived at purely on the basis of current market trends and your car's exact condition. We always aim to keep this as fair and transparent as possible, so the figure genuinely reflected its value at that time. Thank you again for choosing Spinny and for trusting us with your car, wishing you the very best! #SquadSpinny 🎉🚗
After 2 years of car buy fron spinny…
After 2 years of car buy fron spinny now i want to sell my car. The party whom i am selling the car has shown that my has meter tampering now i am not able to sell my car due to meter tamper. I trusted Spinny but they sold me car with meter tamper.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Abhishek, thank you for bringing this to our attention. We take a concern of this nature extremely seriously, as transparency is at the core of how we operate, every vehicle goes through a detailed inspection and verification before it's listed. We'd genuinely like to look into your specific case and address it properly. Please share your details with us by filling out this short form: https://bit.ly/3kWbuVP , so that we can personally connect with you and investigate this thoroughly. We're committed to getting to the bottom of it. Squad Spinny
No one contact after you purchase car…
No one contact after you purchase car and transfer document
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Dhaval, we're sorry to hear this has been your experience. We understand how important post-purchase support and timely updates on documentation are. Please share your contact details and car registration number through the Google Form https://bit.ly/3kWbuVP, and we will review the matter and connect with you at the earliest to assist further. Squad Spinny
Locked wifi as they will loose more money with free wifi
How hard for to hv a open wifi network for customers. Is that too expensive for u or you think why the fu*k we should give all those service. If they want to buy buy eat and go.
In this 2026 hard times you again should make lives harder so that people should more suffer.
Burjman spinnis,
Never going to recommend customer.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Spinny
Hi Sajin, thank you for sharing your feedback. We understand your concern, and please be assured that we have duly noted it. We truly appreciate you taking the time to let us know. Squad Spinny
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.