I've had more consecutive wins on this website than any of the other 50 I've tried. I didn't think I'd find a favorite, but I guess I did now. Won 325+ after first purchase, cashed out & received a da... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
I was participating in the flip to win tournament this afternoon. The majority of my spins registered correctly but the first very large portion of my gameplay which was definitely in a Three Oaks gam... Mehr ansehen
Unternehmen hat geantwortet
Like the games offers were fantastic. First payout within 1 day. Second payout been almost seven days and still not processing... Today is fifth business day. We shall see, be back in touch.I am heari... Mehr ansehen
Unternehmen hat geantwortet
I had a similar experience recently when my redemption was restricted but I just received an approval email so this is definitely not a scam! Im sure they just had a kink in the system. Thanks Spindoo... Mehr ansehen
Unternehmen hat geantwortet
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Gut
639 Bewertungen
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Das haben sich andere Leute angesehen
Account Restricted and No Update
Spent over $900 on Spindoo and submitted a redemption on May 1st, 2026. The very next day, my account was suddenly restricted with no proper explanation. Since then, every communication I’ve received from support has been nothing but copy-and-paste generic responses with no real updates or transparency.
It’s extremely frustrating to have an account restricted right after attempting to redeem winnings. Customer support has been unhelpful, slow, and unwilling to provide actual answers. As a paying customer, I expected far better treatment and communication.
Until this issue is resolved and my redemption is processed, I cannot recommend Spindoo to anyone. All replies under trustpilot has been copy and pasted, they do not reach out to you, you have to reach out to customer support and they just give you a generic answer. If this does get fixed by 5/15/26 I will be submitting a chargeback with my banks. Highly not recommend
Edit: As of 5/14/26, Spindoo cancelled the promotional packages I bought and refunded my amount to my card. They claim they had a “technical error”, however, if I were to bought the promotional package and lost it all, would they have refunded me? Truly would not recommend this casino, they f up on their end and put the promotions up live for thousands to buy but would not honor the redemption.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hello Hue,
We’re truly sorry to hear about your experience and completely understand the frustration and disappointment caused by this situation.
We sincerely apologize for the delays, the communication experience, and the concerns surrounding the affected promotional offers and redemption requests.
Please note that in certain situations, additional internal reviews and payment-related checks may be required, which can impact standard processing times and completion of redemption.
Your comments will be shared internally with the relevant team for review.
We understand and respect your feedback regarding how this situation was handled, and we sincerely regret the frustration and inconvenience caused.
Thank you for taking the time to share your experience.
Account restricted after large redemption
This social casino is making me wait a very long time for my payout after I paid $900* on sales they had the other day. I emailed them multiple times and I always get a generic response that they're getting things sorted out. They don't mind taking my money in seconds but when it comes to paying me, they're making me wait. Unacceptable.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Clapd,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Antwort von Spindoo
Hi Lora,
Thank you for taking the time to write us a review! Thank you for choosing Spindoo.us!
We do appreciate your valuable feedback. We are really happy to know about your feedback towards our customer support team. Your satisfaction motivates us to keep pushing forward and sets the tone for excellence in all we do. Here at Spindoo.us, we can’t wait to exceed your expectations, and we’re committed to providing you with the best gaming experience.
Thank you once again!
Should you have any other questions or concerns, please don't hesitate to contact our Customer Support Team via email or through our 'Live Chat' facility. We are more than willing to respond to you with any inquiries you may have.
Antwort von Spindoo
Hi Yanelis,
Thank you for taking the time to write us a review! Thank you for choosing Spindoo.us!
We do appreciate your valuable feedback. We are really happy to know about your feedback towards our customer support team. Your satisfaction motivates us to keep pushing forward and sets the tone for excellence in all we do. Here at Spindoo.us, we can’t wait to exceed your expectations, and we’re committed to providing you with the best gaming experience.
Thank you once again!
Should you have any other questions or concerns, please don't hesitate to contact our Customer Support Team via email or through our 'Live Chat' facility. We are more than willing to respond to you with any inquiries you may have.
Antwort von Spindoo
Hi Nicholas,
Thanks for taking the time to share your feedback with us.
Your input is important to us, and it helps us understand where we can improve. We’re always working to make things better, and your comments are a valuable part of that process.
We appreciate your support and hope to have the opportunity to provide you with a better experience in the future.
Redemtion
I had a similar experience recently when my redemption was restricted but I just received an approval email so this is definitely not a scam! Im sure they just had a kink in the system. Thanks Spindoo!
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Michael,
Thank you for taking the time to leave your review and for sharing your recent experience. We truly appreciate your feedback and your kind words.
We’re glad to hear that your redemption was approved and we’re sorry for any confusion or frustration caused by the restriction. We’re grateful that you understood it was likely just a temporary issue. Your trust and patience mean a lot to us.
Thanks again for supporting Spindoo. We’re happy we could make things right for you!
Tournament spins not accurate
I was participating in the flip to win tournament this afternoon. The majority of my spins registered correctly but the first very large portion of my gameplay which was definitely in a Three Oaks game under that category did not register at all. I'm not talking about number of spins to get to the next round. They didn't register at all
8. Mai 2026
Antwort von Spindoo
Hi Chelsea,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your flip to win tournament. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Please be informed that we have sent you an email explaining why the game was not counted toward the promotion. We kindly ask that you review it at your earliest convenience and respond to the email so we can work together to resolve the matter.
We appreciate your patience and understanding.
Like the games offers were fantastic
Like the games offers were fantastic. First payout within 1 day. Second payout been almost seven days and still not processing... Today is fifth business day. We shall see, be back in touch.I am hearing people with the same problem are just getting paid,and offered 111sc..Question now is where is mine?
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Dave,
We completely understand how stressful and disappointing it can feel to be left waiting, and we truly appreciate your patience and kindness despite the delay.
Please know that our team is working very hard behind the scenes to look into your case and to get everything resolved as quickly as possible.
We’re doing our very best to provide you with a clear and complete answer just as soon as we can, because your experience matters deeply to us.
Thank you for your patience and understanding.
Stay away
Like many others, Spindoo has restricted my account and has not paid out my redemption submitted on 5/2. Support respones are generic and canned. If this isn't resolved within the next few days, I will be taking further action.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Chan,
Thank you for sharing your feedback with us. We completely understand that it can be very frustrating to wait for a while, especially when it comes to the redemption requests.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern.
Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Antwort von Spindoo
Hi Greg,
Thank you so much for sharing your positive feedback with us, we truly appreciate it.
We're happy to hear that you enjoy our website and hope to see you get very lucky with us!
If you have any questions, please feel free to contact us anytime - we are here to help!
They restricted my account after making…
They restricted my account after making a redeem and are holding my funds with no clear answer on when I will receive them.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Robert,
Thank you for sharing your feedback with us. We completely understand that it can be very frustrating to wait for a while, especially when it comes to the redemption requests.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern.
Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
My account was restricted while…
My account was restricted while attempting to redeem, and so far I have not received any meaningful explanation or timeline for resolution. Support responses have mostly been generic boilerplate messages like “we understand your concern” and “we are doing our best,” without actually addressing the issue.
What concerns me even more is that after looking online, I found many other users reporting very similar experiences. I’m still hoping this gets resolved, but the lack of communication and transparency has been frustrating.
If support provides a real update or resolves the redemption issue, I will update this review accordingly.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Kyle,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Bought a few deals that showed up in my…
Bought a few deals that showed up in my store and won quite a bit. I submitted a redeem and now they have locked my account and are refusing to pay out.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Nicholas,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Antwort von Spindoo
Hello Nerely,
Thank you so much for your wonderful review!
We’re delighted to hear that your experience has been amazing. It truly means a lot to us to know you’re enjoying the platform.
We appreciate your support and hope you continue having lots of fun and great moments with us. Best of luck and thank you for being part of our community!
Stay away from this site!
Stay away from this site! I bought $900 worth of promotional packs here. Played through it all on slot games and now they have restricted my account and are refusing to pay me my winnings! I’ve reached out to support and they keep telling me they have an internal issue, but nothing has been done to unrestrict my account or pay what they owe me. It’s been over a week with no response from their customer service team. Do not play here!!
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Erik,
We understand how frustrating and concerning this situation must feel. Please rest assured that all necessary measures are being taken to review cases as quickly and carefully as possible.
We kindly recommend contacting us directly via email so we can review your account and redemption status in more detail and provide the appropriate assistance specific to your case.
We appreciate your patience and the opportunity to look into this further.
Absolutely loved it 2.50 free sc and…
Absolutely loved it 2.50 free sc and won $114.00 on second spin 😍🤑
30. April 2026
Antwort von Spindoo
Hi there!
Thank you so much for sharing your positive feedback, we truly appreciate it!
We are happy to hear about your experience and hope to see you get very lucky often with us.
If you have any questions or concerns, please feel free to contact us anytime - we are here to help!
Honestly one the best casino I’ve played !!!
Honestly one the best casino I’ve played. I like to play awhile before I give a review just to see if you can keep having fun after your first redemption. I’ve learned over many years of playing online casinofrom day 1 that there all not the same. I know when I buy sweep stake coins that I’m probably not going to win every time. It’s more about the fun of the games and not just getting wipe out after a 100 dollar deposit. I’ve gave other casino I’ve played online bad reviews for just that. This is really fun for the money. Recently I paid 20 and within 2 hours cashed out 1100. Just a fun casino to play at.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi James,
Thank you so much for taking the time to share your positive feedback, we truly appreciate it.
We're genuinely happy to hear about your experience and hope to see you get very lucky often!
If you have any questions, please feel free to contact us anytime - we are here to help!
I have played here for over 6 months
I have played here for over 6 months. I rarely have won anything past my purchase. They now have restricted my account for no reason at all. I even played $75 past my playthrough where I could have redeemed and had more when or if I ever get paid. I don’t buy every promo package so they can’t go there. I lose every time I’ve played but twice I believe. Other people have been paid on line and I’ve seen the proof. Since 5/2/26 I’ve been waiting with no answer to why they have done this to everyone. I would have never joined here knowing how this site is and suddenly does this to everyone single person that redeemed this weekend. I hope your company realizes that every package that’s in the store can be purchased which yall sent to our personal accounts. I’m signed up at every legit sweepstake site there is and have receipts, emails, redemptions from all with never ever having any sort of this issue. I truly think this was a tactic cause this sites leaving or they won’t to keep people like me with 5 kids money, place their redemptions on hold and restrict their accounts, all because they sent packages to our accounts. Any time I have purchased a weekend package, they alwauys send emails telling me to purchase the remainder of the packages everyday til Monday. Y’all did this to thousands of people from what it states on every social platform. Pay me please because your not just gonna withhold my money when I haven’t violated any terms and conditions. Also this site should not be allowed to copy B2 sites exact lay out of their site, and act like this and restrict everyone. Like I said, never had an issue until they wanted to make an issue. Your company sent out the packages not us.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Nicholas,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Restricted account after trying to withdraw
On May 1st, Spindoo offered a deal to customers. By May 2nd, the accounts of those who purchased the deal had been restricted. Since then, support has gone silent and no redemption requests have been honored.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Corey,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Fraud just like everyone ekse is…
Fraud just like everyone ekse is saying. Don’t deposit they will restrict your account and not pay
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Avery,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
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