I've had more consecutive wins on this website than any of the other 50 I've tried. I didn't think I'd find a favorite, but I guess I did now. Won 325+ after first purchase, cashed out & received a da... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
I was participating in the flip to win tournament this afternoon. The majority of my spins registered correctly but the first very large portion of my gameplay which was definitely in a Three Oaks gam... Mehr ansehen
Unternehmen hat geantwortet
Like the games offers were fantastic. First payout within 1 day. Second payout been almost seven days and still not processing... Today is fifth business day. We shall see, be back in touch.I am heari... Mehr ansehen
Unternehmen hat geantwortet
I had a similar experience recently when my redemption was restricted but I just received an approval email so this is definitely not a scam! Im sure they just had a kink in the system. Thanks Spindoo... Mehr ansehen
Unternehmen hat geantwortet
4,1
Gut
639 Bewertungen
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Das haben sich andere Leute angesehen
Don't waste your time or money.
This casino is as shady as it gets. I bought a $300 coin package at the end of April. After playing through the coins I had about 440 dollars in my account so I tried to redeem, but my account was somehow restricted. I had redeemed prior to this, and everything else including purchasing more coins was working, however I could even request a redemption. I emailed support but only got a generic "we're looking into it, but can't give any further details." After a week or so I emailed again and this time I got the same response with a "we'll escalate this for you and someone will contact you." Today I logged in to find my account balance was 20SC. Without any contact they just decided to refund my purchase and take my winnings. I'm guessing they wouldn't have done that if I had lost money. What a joke - there are many legit casino's please steer clear of this one. From what I've read online there are many people experiencing the same thing.
3. Mai 2026
Bewertung ohne vorherige Einladung
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Beneficios Spindoo Casino
Proceso de verificación facil y claro, gran variedad de juegos, alternativa AMOE, juegos para todos los presupuestos, diversión y óseo .
19. Mai 2026
Antwort von Spindoo
Hi Aneydi,
Thank you so much for sharing your positive feedback with us, we truly appreciate it!
We wish you the best of luck in the games.
If you have any other questions, please feel free to contact us anytime - we are here to help!
Antwort von Spindoo
Hi Heather,
Thank you for sharing your feedback.
We’re sorry to hear that your experience didn’t meet your expectations. We understand how disappointing it can feel when the results aren’t in your favor.
Please be assured that all of our games are built with fairness and integrity at their core. The outcomes you see are determined by a Random Number Generator (RNG), which is an industry-standard algorithm. This system is independently certified to ensure every spin is completely random and cannot be manipulated or influenced by a player's activity, win/loss history, or any other external factors.
We understand that game sessions can vary quite a bit. That's due to the game's volatility, a design feature where some games offer frequent, smaller wins while others give you a chance at less frequent but potentially bigger rewards. This is what makes each game a unique experience.
We're confident our games are operating exactly as intended, and we hope your luck turns around in your future sessions!
If you have any other questions or concerns, please feel free to contact us anytime - we are here to help!
Incredibly unethical and suspicious…
Incredibly unethical and suspicious casino. First, they have scammed so many of us of our winnings when we bought packs off of their promotions. A lot of us haven't even received a refund. Second, they declined my measly $35 gift card redemption. This casino has failed to meet the basic standards of a reliable gaming site. Please avoid it all costs.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hello Aryan,
We’re very sorry to hear about your experience and understand how concerning this situation must be.
We apologize for any frustration caused, particularly regarding your redemption request and the mentioned delay regarding refund. We would appreciate the opportunity to review your case in detail and provide you with accurate information about what occurred.
As we’re unable to discuss account-specific details here, we kindly ask that you reach out to our Support Team directly so we can investigate this further and assist you appropriately.
Thank you for your patience, we’re here to help and would like to resolve this for you as quickly as possible.
I have been playing on this platform…
I have been playing on this platform for a minute and I never had a problem with verification or with my redemption and great customer support
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi John,
Thank you so much for your kind words and for taking the time to share your experience!
We’re really happy to hear that everything has been smooth for you, from verification to redemptions, and that our support team has been helpful along the way. Providing a reliable and enjoyable experience is very important to us, so it means a lot to know we’re meeting your expectations.
We truly appreciate you being part of our community and hope you continue to have a great time on the platform!
It’s ok…I think
I like the platform it has a lot of fun games. However each time I’ve deposited, I’ve just lost it all. I win with their money but lose with mine. Haven’t cashed out from it. I hope my luck improves.
17. Mai 2026
Antwort von Spindoo
Hi there,
Thank you for your feedback, we’re glad to hear you’re enjoying the variety of games on the platform.
We understand that gameplay outcomes can sometimes be frustrating, especially when results don’t go your way.
If you ever have questions about how the games work or would like tips on managing your gameplay, our support team is always here to help.
We appreciate you being part of our community and wish you the best of luck going forward.
DO NOT PLAY HERE !!
On May 1, my account was marked as restricted after I attempted to redeem my winnings. I was then informed by email that my purchases would be refunded.
It has now been 17 days, and I have not received any refund, update, or meaningful response from customer support.
Please provide the following within 5 business days:
* Confirmation that my refund has been processed
* The total refund amount
* Refund transaction/reference IDs
* The expected date the funds will appear back in my account
If I do not receive confirmation or the refund within that timeframe, I will proceed with disputes/chargebacks through my payment providers and file formal complaints with consumer protection agencies regarding the unresolved refund issue.
USER ID-25339065
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Val,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must be.
Please note that we’re unable to review or discuss account-specific details in a public forum. However, we take concerns like this very seriously, especially regarding refunds and account access.
We kindly ask that you contact our Support Team directly so we can investigate your case in detail, provide you with an update on your refund status, and clarify any next steps. Our team will be able to review the relevant information and assist you as quickly as possible.
We appreciate your patience and the opportunity to resolve this matter.
They restricted my account
They restricted my account - WONT REPLY TO MY EMAILS.
They restricted my account, with the batch that purchased the May 1st packs. I got all of the packs, totaling about $275. Tried redeeming $350 and nothing.
I got an email about refunds being sent back and my SC being reversed but I was hoping to come to a resolution with Spindoo directly. They're trying to steal the initial deposit, AND the redemption.
Stay away - incredibly dishonest site. I've email their support to open a ticket and they just said they sent it to the relevant department for more assistance. Don't waste getting your money stuck on this site.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Matt,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
I love the site and customer support.
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hello Brad,
Thank you so much for your amazing review and support!
We’re truly happy to hear that you’re enjoying the site and had a positive experience with our Customer Support Team. Feedback like yours means a lot to us and motivates us to continue improving our players’ experience.
We appreciate you being part of the Spindoo community and wish you lots of fun and good luck!
Class action is forming, Google it
Now that spindoo realizes they keep running into a corner, I'll post the full conversation as it transpired before they dirty deleted it, online at SpinDONT.com later today.
I and thousands have reached out. All were told tough here's $22 in credit (the same as the new player promo you are running everywhere to try to cover the player exit. After that they are banned or ignored. Refund are going to some players in the form of game credits.
Actually, it's a straight forward question. The response of how it's handled is supposed to apply evenly to everyone. Your response implies that was not the case. If the people who won money are having it taken away, then the people who lost money should be reimbursed so that all players are at the same condition and starting point as they are when the *error*began.
So Spindoo,
The accounts that actually lost money playing... but bought these so called incorrect packages.... since you are restoring amounts to say that winners never played, you're going to give any losses BACK to those players and pretend they never played either right?
Also in case anyone is wondering, Spindoo sent off a huge marketing campaign stuff a broker to try and obtain new clients last night. They'd rather go this route than own up to get actions.
Spindoo deleted the response once they realized they got caught. Further they had no issues discussing details until I started pointing out verbiage from the agreement and how they were using it. I took screen shots for you though. You can see them on spindont.com
where I'll share all details, emails and phot theos thus far.
Just screwed every member who purchased a package on 5/1-5/2.
Below is a copy of the email they sent everyone. Notice claus 1.2... they will try to use that for whatever they want.
Google them. A class action is forming.
Update to response received: Support is essentially saying tough pound sand. What's funny is they say that this stemmed from a marketing email, and I have proof I never worked any of the emails, I purchased directly on the website. This at have value looks as though it was nothing more than a way to save from making payouts for 2 days. Feel free to message me for more info or a reddit group.
Update: Take a look at that response folks. Basically they are saying "We posted our special $1 cheaper so now we can void all of the winnings for amounts that did win". What's to stop this from occurring again? The contract clause is written to allow it. This site is skum
Don't buy any package that they advertise a discount on (even $1 lol). It's a trap to cancel your winnings.
Oh, and they say they are going to refund you, but they haven't done that either .... They just lock you out from spite.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Billie,
Thank you for your follow-up and we appreciate you taking the time to express it.
As we’re unable to go into account-specific details in a public forum, we kindly encourage you to contact us directly. This will allow us to review your case thoroughly, address your concerns in detail, and provide you with accurate information relevant to your situation.
We appreciate your feedback and the opportunity to look into this further.
They recently put out a sale that was…
They recently put out a sale that was not supposed to be released and hundreds of people bought the sale. So because of a mistake on THEIR part nobody who purchased from said sale, are allowed any of the winning AND arent being refunded. Very shady and I've been on sweepcasino sites for years.
16. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Shaun,
Thank you for sharing your feedback with us.
We’re really sorry to hear about your experience and understand how frustrating this must be.
Since we can not share account-relation information via public channels, please contact us using your registered email so we can look into this and assist you as quickly as possible.
Thank you for your understanding and cooperation.
Good games assortment and fair gameplay
21. Januar 2026
Antwort von Spindoo
Hi Jennifer,
Thank you so much for sharing your positive feedback and experience, we truly appreciate it.
We wish you the best of luck in games!
If you have any questions, please feel free to contact us anytime - we are here to help!
Great bonuses
8. Mai 2026
Antwort von Spindoo
Hi Brad,
Thank you so much for taking the time to share your positive feedback, it means a lot to us!
We wish you the best of luck in the games!
If you have any questions, please feel free to contact us anytime - we are here to help!
They restricted my account
They restricted my account, with the batch that purchased the May 1st packs. I got all of the packs, totaling about $900. Tried redeeming $1,300. Nada.
I ended up disputing with my bank, and now they're saying there are no refunds. I was hoping to come to a resolution with Spindoo directly. They're trying to steal the initial deposit, AND the redemption.
Stay away - incredibly dishonest site, management. All the recent reviews that speak to this experience are the main ones you should consider...
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Dracos,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
Completely failed to honor their…
Completely failed to honor their sale/promotion and kept everybody in the dark for weeks about their thousand-dollar redemptions. I do not trust this company and would never spend another penny on their site.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Shane,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
Spindoo ran a massive sale and then RUG PULL!
Spindoo ran a massive sale, got people to buy in, then basically rug pulled the entire thing two weeks later. Offering refunds afterward doesn’t magically erase the frustration, wasted time, and complete lack of confidence this creates as a customer.
If you’re going to run a major promotion, honor it properly and stand behind it. Pulling the plug right after taking orders makes the whole thing feel misleading and poorly managed. Really disappointing experience overall.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Tony,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We would like to assure you that this is not the kind of experience we want you to have and we are striving hard to improve our service.
We are always open to any additional feedback, comments, or suggestions you wish to share and will address any concerns you may have as best we can. We will work on what you have provided so far and hope you give us another chance to make your experience with us the best one possible.
We appreciate your patience and understanding.
Avoid - bad reputation.
Fans of sweepstakes casinos should avoid Spindoo. This is a decidedly bottom tier site.
They recently sent me this email, after having offered enticing packages with free SC in early May, which I played through and then requested a redemption:
"After review, we confirmed that the affected offers were not intended to be available during those periods. "
They're reversing the transactions, and offering a few pennies as an apology.
Stick to more reputable sites.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Max,
We’re truly sorry to hear about your experience and understand how frustrating and disappointing this situation must feel.
We sincerely apologize for the delays and inconvenience you experienced regarding your redemption. Please note that in certain situations, additional internal reviews and payment-related checks may be required, which can impact standard processing times while the review is ongoing.
We understand your feedback regarding account restrictions and gameplay concerns, and we appreciate you taking the time to share your experience. Your comments will be shared internally with the relevant team for review.
Again, we apologize for the inconvenience and appreciate your patience.
Similar experience that every other…
Similar experience that every other user recently on this casino. They gave some offers, I made a profit, then they cancelled the redemption with no notice, took away my SC, and then didn’t issue me a refund. Highly unethical casino and they should be ashamed of themselves for not honoring a redemption just because people made a profit.
Do NOT sign up here. Do NOT buy here. Any package you buy as part of a promotion will not be honored, as shown by their most recent actions that have affected everybody.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi Adam,
We’re truly sorry to hear about your experience and understand how frustrating and disappointing this situation must feel.
We sincerely apologize for the delays and inconvenience you experienced regarding your redemption. Please note that in certain situations, additional internal reviews and payment-related checks may be required, which can impact standard processing times while the review is ongoing.
We understand your feedback regarding account restrictions and gameplay concerns, and we appreciate you taking the time to share your experience. Your comments will be shared internally with the relevant team for review.
Again, we apologize for the inconvenience and appreciate your patience.
Don’t cash you out
I waited almost a month for them to cash me out and they said they had to put redemptions on hold due to a string of wins. I feel like that is a huge red flag. Maybe they should restrict my account from depositing when their games aren’t paying out.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hi, Misty
We’re truly sorry to hear about your experience and understand why this situation would raise concerns and frustration.
We sincerely apologize for the delays and inconvenience you experienced regarding your redemption. Please note that in certain situations, additional internal reviews and payment-related checks may be required, which can impact standard processing times while the review is ongoing.
We understand your feedback regarding account restrictions and gameplay concerns, and we appreciate you taking the time to share your experience. Your comments will be shared internally with the relevant team for review.
Again, we are truly sorry for the inconvenience caused and appreciate your patience.
Unbelievable
Unbelievable, They removed my redemption completely.
I contacted support and they cant give a answer and the people who respond to this review just say to contact support, no help at all.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Spindoo
Hello sccsc pgfe
We’re truly sorry to hear about your experience and completely understand how frustrating and concerning this situation must feel.
We sincerely apologize for the confusion regarding your redemption status and for the feeling that your concerns have not been properly addressed. Please know that some account and redemption cases may undergo additional internal review processes.
We understand that repeated requests to contact support can feel frustrating, however our Support Team remains the appropriate channel to review account-specific information securely and provide updates whenever available.
We truly appreciate your patience and feedback while the relevant team continues reviewing affected cases.
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