The people I dealt with individually made me feel relaxed when explaining my car accident that was admitted to not being my fault. A very patient and understanding team. Although I hope never... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They helped take stress out of the no fault accident we had, organised a hire can and had it within 24 hours, kept in regular contact to keep me updated on the status of the insurance claim. Everyone... Mehr ansehen
At the beginning Spectradrive were very good. Arrived the same day my car was written off with a replacement vehicle. Loaded my car and took it away. Settlement payment was very quick. However, after... Mehr ansehen
Quick, accurate and a pleasure to deal with. They dealt with my case and everything was sorted within a day for a courtesy car and under 2 weeks for my write off money to be in my bank! I would defini... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Spectra Drive have many years experience providing accident management services from our Manchester based operations centre. We can offer a 24/7 nationwide range of mobility and vehicle repair solutions.
Kontaktinformationen
Chapel Studio, 47 Waterloo Road, SK1 3BJ, Stockport, Vereinigtes Königreich
- 0330 555 0505
- claims@spectradrive.com
- spectradrive.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 41 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
While feeling stressed after my…
While feeling stressed after my accident, I felt reassured after speaking to the spectra drive team. They are all very friendly,Chenise who I spoke to mostly, was lovely, I felt my experience was hassle free. They did all the work. I would recommend them 💯 .
Very good at sorting through everything…
Very good at sorting through everything that needed doing and answering the phone straight away when needed to talk to them
Excellence but check email truth
Spectra’s phone and car service were easily 5 star excellence but two odd emails undermined this, one requiring a car return in 5 days ( not actually needed) and another requiring 3 months of previous bank statements! (Again, not needed in the end. ) Both were handled well by phone.
Efficient, professional and friendly
I had a no fault accident 300 miles from home. Within 1 hour 45 mins my family were in a lovely hire car driving home. My car was a total loss so it was a very stressful time. The whole experience was made so much easier by the wonderful Spectra team. Tom, Chenise and Liam were so helpful, always available and kept me up to date with the progress of my claim regularly. The other members of the team were equally helpful. I have no hesitation in endorsing the Spectra team to anyone who needs this type of service.
Poor service
Poor service with inefficient and low quality team. No consideration for insurers or insureds alike.
Great service Tom Martin was excellent…
Great service Tom Martin was excellent help would highly recommend

Antwort von Spectra Drive
Very well organised and always…
Very well organised and always reassuring! Always on hand to talk to and happy to answer any questions!

Antwort von Spectra Drive
Great service from all the staff
Great service from all the staff

Antwort von Spectra Drive
First time good experience Thanks
100% would recommend!
big shout out to Chenise as a big over thinker myslef she really reassured me through the whole process. The company were very quick and answered all my questions throughout the claim. i would definitely recommend to anyone.
I have never had to do anything like…
I have never had to do anything like this before, but from the start you have made this easy, always keeping in touch to let me know what is happening. Whenever I have phoned with a query the lady taking my call was very polite and helpful.
Spectre Drive
Spectre Drive , were fast , efficient and kept me in the loop during the whole period I needed them.
I was particularly helped by Chenis And Becki. Who I am saying a Big THANK YOU to.
Completely satisfied
No fuss at all. Got a hire car delivered within a day and everything else was sorted with 3 minute phone calls. Really nice people with great customer service. Highly recommend
My experience with spectra drive was…great
My experience with spectra drive was great from day one I had a rental within 24 hours customer service A1 I talked with Chinese she was very helpful updating me once a week on my vehicle the progress on what was happening I can't fault this company as their service were inpecable I recommend spectra drive if your vehicle has been in a accident as they proficient and professional
Fast delivery of replacement car
Fast delivery of replacement car, weekly updates on progress, good final settlement
Regards
Danny.
Fantastic service
Fantastic service, very supportive staff and always happy to help! They made what is a stressful experience as easy and straightforward as it could be. Easy to contact and answered all my queries promptly. Chenise in particular handled a lot of my calls and was very helpful. Thank you
Fantastic service
Fantastic service, my car was picked up within an hour outside my workplace, Following day a hired car was delivered outside my house, clean and comfortable drive. They kept me informed regularly about what was happening with my claim. The staff are highly professional and very friendly to talk to.
Been very helpful over the phone as…
Been very helpful over the phone as much as possible got hire car with in hours very clean car and very reliable can not fault them would definitely recommend
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