The people I dealt with individually made me feel relaxed when explaining my car accident that was admitted to not being my fault. A very patient and understanding team. Although I hope never... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They helped take stress out of the no fault accident we had, organised a hire can and had it within 24 hours, kept in regular contact to keep me updated on the status of the insurance claim. Everyone... Mehr ansehen
At the beginning Spectradrive were very good. Arrived the same day my car was written off with a replacement vehicle. Loaded my car and took it away. Settlement payment was very quick. However, after... Mehr ansehen
Quick, accurate and a pleasure to deal with. They dealt with my case and everything was sorted within a day for a courtesy car and under 2 weeks for my write off money to be in my bank! I would defini... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Spectra Drive have many years experience providing accident management services from our Manchester based operations centre. We can offer a 24/7 nationwide range of mobility and vehicle repair solutions.
Kontaktinformationen
Chapel Studio, 47 Waterloo Road, SK1 3BJ, Stockport, Vereinigtes Königreich
- 0330 555 0505
- claims@spectradrive.com
- spectradrive.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 41 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very fast
Very fast, efficient, friendly and easy to deal with.
I couldnt recommend enough.
Especially Liam Whittam
Good clear customer service
Good clear customer service. Curtesy car within 24 hours of accident.
Spectra fantastic friendly trustworthy
The people I dealt with individually made me feel relaxed when explaining my car accident that was admitted to not being my fault.
A very patient and understanding team.
Although I hope never to deal with the team ever again.
(In a nice way).
BEWARE Not what they say they are.
At the beginning Spectradrive were very good. Arrived the same day my car was written off with a replacement vehicle. Loaded my car and took it away. Settlement payment was very quick. However, after receiving my insurance payment it then became apparent Sectradrive require your complete financial information. That is 3 months of all Bank & credit card statements. Then on top of that, almost six months after my car was written off & despite my asking numerous times via telephone and email my written off vehicle has still not been recorded as a total loss. Then yesterday I received a £100 fine from DVLA because my old car that is still registered to me has been driven on the road by persons unknown without insurance.
So beware of these people....
Always a good service
Fantastic service very quick response…
Fantastic service very quick response the fastest service I ever come across also very helpfull
Responsive and polite staff and a…
Responsive and polite staff and a relatively straight forward process. Liam was very helpful as were others I dealt with.
I was made aware of spectra drive…
I was made aware of spectra drive because of another so called Farming claims. Whilst I was led to believe this awful company was acting as the insurance company they were indeed nothing to do with the insurance. So called manager was rude aggressive on the phone and refused to tell me where my car was? I later received this information via email. I also had phone put down on me. This company isn't interested in the customer they are in it make money out of insurance companies and vulnerable people. Read engineers report they don't even physically inspect the car they make a ridiculous estimate from photos whilst your car is stuck in storage costing insurance company more money. They don't give you lije for like courtesy car either they give a high end expensive 4x4 and then charge insurance company 200+per day. DONT TRUST THEM
Quick, professional, polite.
Quick, accurate and a pleasure to deal with. They dealt with my case and everything was sorted within a day for a courtesy car and under 2 weeks for my write off money to be in my bank! I would definitely recommend you to family and friends.
Acted quickly in a difficult situation
Acted quickly in a difficult situation. I was updated along the way and James Hovington has been very helpful, along with all the other members I have contacted. The Hire car was excellent and service delivery also.
They helped take stress out of the no…
They helped take stress out of the no fault accident we had, organised a hire can and had it within 24 hours, kept in regular contact to keep me updated on the status of the insurance claim. Everyone i spoke to at Spectra Claims we kind, calm and knowledgeable. Anytime i had a question they where more than happy to answer and put my mind at ease. Felt like they put me first instead of the insurance company.
Really helpful and straightforward…
Really helpful and straightforward advice , James was straight to the point and explained everything clearly so that I understood exactly what is happening with my claim, he has exceeded my expectations.
Calm in a crisis
Everyone we dealt with was understanding and reassuring in what was a very distressing time for us.
Each stage of the process happened just as we were told it would.
Absolute Relief
I was not sure what was going on with my after accident progress. Liam was assisting me from the start. It was so important to speak to him again today and to discuss my fears and uncertainties. In minutes he set my mind at ease and give me advice I was so in need of. I’m so grateful.
Continued support and patience
I want to add to my earlier review in March...everyone I have dealt with have continued to be totally supportive, helpful and most of all, patient in what is turning out to be a somewhat drawn out claim. May I make mention again of James and Liam, adding Chenise.
My experience was excellent
My experience was excellent. And very quickly sorted . A big thank you to .
SS RECOVERY MANCHESTER for all the time and support given .
Chantel Brammall
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