Online ordering was easy. When I received an email re: delivery from an unknown source I called Spaze to confirm that the email from their delivery partner was legitimate. I received 2 notices about d... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Online ordering was easy. When I received an email re: delivery from an unknown source I called Spaze to confirm that the email from their delivery partner was legitimate. I received 2 notices about d... Mehr ansehen
Unternehmen hat geantwortet
I couldn't believe how quickly our order of the Bamton sofa bed arrived. Delivery was super smooth and assembly of the sofa was relatively easy. It is the perfect size for our space and adorable. H... Mehr ansehen
Unternehmen hat geantwortet
While I have yet to receive my sofa, I cannot say enough good things about the customer service I’ve received so far. Every question or concern was handled with warmth and professionalism….rare in com... Mehr ansehen
Unternehmen hat geantwortet
The style of the Napa armless sofa bed is clean and modern but the quality is sorely lacking for the price. There's not enough cushioning so you can feel the wood under you when you sit. It is a small... Mehr ansehen
Unternehmen hat geantwortet
At Spaze, we believe your home should adapt to your life, not the other way around. Whether you are living in a small apartment, downsizing to a cozier home, or furnishing a flexible guest room or vacation space, limited square footage often comes with big compromises. Hosting guests becomes a hassle. Everyday comfort feels out of reach. And finding furniture that fits both your style and your space? Nearly impossible. That is where Spaze comes in. We design modern, multifunctional furniture that helps you make the most of every room. From stylish sofa beds and compact sofas to space-saving tables and versatile chairs, each piece is thoughtfully built for flexibility, comfort, and real-life living. Our mission is simple: help you live comfortably and host with confidence, no matter your square footage. With over 10,000 happy customers and growing, Spaze is trusted by people who want their homes to work smarter without sacrificing design. We offer easy online shopping, fast delivery, and a supportive customer care team to help you every step of the way. Because when your space works better, you feel better. Discover why thousands have chosen Spaze to transform their homes. Live large in small spaces: with furniture that works as hard as you do.
Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The quality and shipping were great. The quality of the fabric and actual structure of the chair did not disappoint. Functions of the chair are perfect. Shipping was extremely fast and everything arrived safely. The color (yellow) was beautiful too - not screaming just warm and easy to work with.

Antwort von Spaze
Haven’t received my sofa bed yet. However, the service I’ve received, over the phone, has been outstanding. Before purchasing I had several questions and the representative had all the answers. She was kind and well educated on their products. I look forward to receiving the sofa bed. Will post another review once my sofa bed arrives and gets setup.

Antwort von Spaze
The scheduling and delivery experience was the best I've ever had. They were responsive and exceedingly polite. As for the product, I am blown away by the quality and how great it looks in the space where I needed it. I have kids who come stay often and having a compact size couch that unfolds to a full size bed is just what I needed. I will continue to shop at Spaze for space saving quality furniture.

Antwort von Spaze
Reliable description of product. Well constructed. Comfortable seating and as a firm bed. Attractive and fits in small space. Just what I wanted and could not find locally.

Antwort von Spaze
Outstanding Customer Service (Thanks to Zoe!). Our choice to work with Spaze was determined by the support and care we received prior to our first purchase. Thank you so much!

Antwort von Spaze
I place to order and somehow I ordered two of the swivel chairs. Spaze emailed me asking, did I mean to to purchase two of the swivel chairs. That was an extra step they didn't have to do. And I am really thankful.

Antwort von Spaze
Quality not as expected, packaging dirty, not comfortable, would not recommend

Antwort von Spaze
Assembly was very difficult. The illustrations are confusing and the video is not nearly as detailed as necessary. It took over 2 hours to assemble incorrectly then we had to take it completely apart and plan to start over.
We left it alone overnight and will give it a go again this morning.
Second try wasn't more successful. I called the help number and they referred me to the written directions that I already used and the video that wasn't very helpful. They also suggested a Task Rabbit helper. I hired one and in about 20 minutes he had the bed up and looking great.
I am changing the stars to 3 because the sofa bed matches my size criteria, looks good, and is comfortable.
The assembly and support system are poor.

Antwort von Spaze
So far everything has been great. I can’t wait to get my delivery.

Antwort von Spaze
From start to finish, this was an amazing process!! Everyone was kind, answered questions and the delivery was awesome!!
The couch is perfect color and size and I am so happy!! Thank you so much

Antwort von Spaze
I ordered this after much research and decided it was worth the money to go with a high quality item. The chair is beautiful in our home and I'm so happy it can be used for an extra bed also.
The delivery was faster than I expected - got it right before Christmas!

Antwort von Spaze
Really love our sofa and couldn't have been more pleased with the help from Zoe as we narrowed down the best fit for our space. This review is long overdue, as we purchased it a few months ago, but we wanted to try it out for an extended time to leave an accurate review after use. The Jenner compact sofa bed is perfect for the space, and is surprisingly comfortable when used as a bed, but a mattress topper is recommended for a softer sleep. Overall the fabric is high quality and the color is exactly as pictured. Sturdy build, easy to assemble and perfect for guests. Highly recommend!

Antwort von Spaze
Your team no showed for the 5 hour delivery window and I never heard from anyone. I even called in the final hour for updates because I did burger from anyone. You wasted 5 hours of my vacation day. As a result I insist that you make this right by doing the following.
1. Reschedule my delivery for tomorrow.
2. Provide a 2 hour delivery window.
3. Cover delivery fee.
4. Provide a discount
My time has value and you disrespected that. I even took proactive steps when I did not hear from you and still your team could not effectively communicate.
Your team basically no showed for the delivery then tried to guilt me when they showed up 2 hours after the window expired. I still have not received my delivery.
Is this the experience you want associated with your brand?
Do you think this is acceptable?
Who is to be held responsible for this?
How do you plan to make this right?
I am sincerely asking because it will inform my next steps.

Antwort von Spaze
So far so good!
I do not have my furniture yet, and I was concerned about having my space ready. I called and was able to schedule a date that will work.

Antwort von Spaze
This is our second order with Spaze. Their customer service is top notch, from simple questions to concerns to providing COI for certain cities. Communication is key and they walk you through every step. Plus the furniture is amazing- compact and comfortable and attractive for small spaces. The cost is a little pricier but the product and the experience make it well worth it. Shout out to Zoe!

Antwort von Spaze
Wow. I was nervous about this but I am very pleased. After reading and looking at several dozen versions of this type of sofa before solution, I decided to buy this one. It was a more expensive than some others (but I have learned my lesson on that after 55 years of life). This sofa is sturdy and well crafted. It will last. It is the perfect size for a small space, and will serve the occasional overnight guest fine. I did buy a matterss pad as it is a firmer sleeper, as was every other option I researched. Delivery and set up as expected and earlier than expected and with pleasant delivery men.

Antwort von Spaze

Antwort von Spaze

Antwort von Spaze
It was very easy to order my spaze open up couch online. I loved the color that I chose. I have not received the couch yet so I cannot give you a further review but so far so good.

Antwort von Spaze
Great communication in scheduling delivery, and right up to arrival. Gentlemen were efficient, put the furniture together and showed me how to open/close the sofabed, and cleaned up all packaging. Great experience all around.

Antwort von Spaze
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.