Poor customer service and false information
Found spare wheel for my car, phoned to ask if in stock, man answered then cut me off. Rang back several times but he didn’t answer, it goes to answering machine but that is full so you can’t leave a message!
It’s a pity as he is £30 cheaper than The Wheel Shop but with customer service like this I’ll go to the other supplier.
Finally got agent on the phone who gave erroneous information :- offered a 17inch wheel as he didn’t have 18inch one available.. Kia expressly warn against this especially on the front axel as it can damage the transmission.








