Avoid at all costs. All well and good arranging to purchase the vehicle. Once purchased you receive the worst customer service from the after sales team. Especially ‘Gabrielle’ the rudest lady I h... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From start to finish, my experience at SonnyAdam was exceptional. The staff were friendly, attentive, and genuinely cared about making the process smooth. What impressed me most was that the manager p... Mehr ansehen
Excellent customer service, staff are amazing. Hussain received us and assisted us with our car finance application. They were extremely helpful and made us feel at home. I highly recommend SonnyAdam... Mehr ansehen
Hussein was really helpful throughout the enquiry, purchase and even delivery . He made the process less stressful. He is a great guy. He was very patience and remain calm all throughout even while fi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Sonny Adams Motor Company We have a huge selection of used cars to choose from, whether you're looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals here or visit our showroom and test drive any of our vehicles.
Kontaktinformationen
Unit 5, Warrenwood Industrial Estate, SG14 3NU, HERTFORD, Vereinigtes Königreich
- 02039976455
- enquiries@sonnyadam.co.uk
- sonnyadam.co.uk
Bittet Kunden um Bewertungen
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Hat keine negativen Bewertungen beantwortet
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I purchased my car 3 weeks ago ahead a…
I purchased my car 3 weeks ago ahead a slight issue with my tyre, I called up with a great communication skills my problem got dealt straight away. Thank you
WARNING!!!!!!!
WARNING!!!!!!!! DO NOT BUY A CAR FROM HERE!!!!
I bought a car from Sonny Adams over two months ago, the sales guys seemed lovely. Less then two weeks later it broke down.
They are still “fixing it it” is what we heard for weeks. Everytime you try and call they give an excuse, as to why it's taking so long that's if you can actually get through to anyone…They don't have a part, they ordered a wrong part, a mechanic couldn't come in today because his car broke down, the relevant mechanic is not in because he's sick, that person you need to speak to is now on holiday and it goes on and on and on week after week, excuse after excuse, its sick!This went on for 7 weeks. Until they finally agreed to give us the money back, although we had to chase them up for that aswell. This whole experience has been so distressing at a time when I needed my car the most. I've had big problems with cars in the past and know many people who have had big issues with their cars and never has it ever taken 7 weeks to repair not even close!
Don't get fooled when you go in to buy a car and the staff are lovely - if any thing going wrong your screwed.
These people are dodgy and should feel deeply embarrassed on so many levels.
Hamza and Mert was super helpful…
Hamza and Mert was super helpful throughout the process super happy with the service. Thank you
Excellent service
Excellent service, thank you for helping me purchasing a car ( hasan) and sonny adam
I recently purchased a car from this…
I recently purchased a car from this dealership, and the entire experience was outstanding from start to finish. The staff was friendly, professional, and genuinely committed to helping me find the right vehicle. They answered all my questions clearly, provided honest information, and never pressured me at any point.
The car was exactly as described—clean, reliable, and priced fairly. The buying process was smooth and fast, and they made sure I understood everything before signing. I truly appreciate their transparency and customer-focused approach.
I highly recommend this dealership to anyone looking for a stress-free, trustworthy car-buying experience. I will definitely be returning in the future!
Excellent customer service experience
Excellent customer service experience. Thank you to Hamza who was very patient and helped us arrange our finances carefully.
An absolutely appalling experience
An absolutely appalling experience. Would have no hesitation in advising anyone to avoid these people like the plague. They delivered an unsafe and unroadworthy car which miraculous passed an MOT only a week before with missing wheel bolts, windscreen wipers with no rubber attached, damaged windscreen and seat bases not even fixed correctly. In addition to this there was a 10,000 mile discrepancy on the mileage of the car that despite having bought it 6 months ago now I still haven't had an adequate explanation. Air con didn't work, needed a new condenser not covered under warranty as it was faulty when arrived, then took them 5 months to get it fixed. Whilst logistics was a bit of a problem, it took 4 months to actually get a response from them. Took 4 months to get a refund that was promised by them when I had to get a proper dealer to fit wheel bolts, windscreen wipers and brake pads as the brake pads on the car were dangerous as they had glazed. Also had to get the car serviced as their 'full service history' wasn't and it hadn't been serviced since 2022. I now have to get the windscreen replaced using my own insurance for them to pay the excess rather than them fit a new one and the seat bases fixed at my own cost and probably wait another 4 months for the promised refund for that. Their communication is absolutely terrible, they have made many many promises and not delivered on a single one. I have had many many apologies from these people however despite the apologies and promises, 5 months after buying the car most of the issues still remain other than the ones I have sorted out myself. To be honest I wish I had rejected the car and will probably now go down this route as yet again I have radio silence from them about the remaining issues despite promises that they would sort. Perhaps a case in the small claims court will make them realise that it is just not ok to treat customers like this. Definitely a dealer to completely avoid
Review update
Miraculously it seems that as soon as a bad review goes on there a load of people suddenly give good reviews. Just check out the company stats for organic reviews that are not requested by them and strangely the number goes sky high as soon as a 1 star hits. Funny that. Clearly couldn't care less about their actual customers and have far more problems than the reviews would suggest. 100% you should definitely avoid these cowboys
Very good service very polite even…
Very good service very polite even helped with fuel
Came to browse multiple cars
Came to browse multiple cars, super happy with the customer service by hasan and hamza
Thank you for your service
Thank you for your service
I purchase a car from Sonny Adam on…
I purchase a car from Sonny Adam on delivery, super happy with my purchase, thank you Hasan with all the support
AVOID AT ALL COSTS!
Returned the car within two weeks due to issues, and it took weeks of chasing just to get my deposit back and the finance cancelled. Communication was poor and full of excuses.
To top it off, my USB-C charger and blind-spot mirrors left in the car were never returned.
Overall, a stressful and disappointing experience — would not recommend at all.
Service was top tier
Purchase a car from Sonny Adam, super happy with the customer service, great team and great laugh.
My wife purchased a car from sonny…
My wife purchased a car from sonny Adam, It got delivered to my house, great communication with Hamza and Mert. Thank you for your help
I purchased a car from sonny adam they…
I purchased a car from sonny adam they also delivered it to my house, super transparent and honest with every single process
Hamza was very pleasant and transparent…
Hamza was very pleasant and transparent with all my needs, super satisfied with his customer service thank you to him and the team that took care of me
Lovely customer by Hamza
Lovely customer by Hamza. Top tier and thank you for the car
Got my car delivered to my from Sonny…
Got my car delivered to my from Sonny Adam, great communication by the team especially Hamza, they facetimed me to show the car before the delivery I was super satisfied with the service they provided. The driver was lovely too certainly recommend anyone that's doing delivery to go ahead with Sonny Adam. Super trustworthy
I came in with my friend to browse the…
I came in with my friend to browse the stock as it’s early stages, the services that was provided was top notch. I recommend anyone to come and purchase and browse the stock you’ll be satisfied
Great customer service by Hamza and…
Great customer service by Hamza and Hasan, I didn’t buy a car however the service they provided was top tier.
It’s still early stages for me to buy a car but I’ll certainly be browsing sonny Adam’s stock, and once a car comes into stock that ticks the boxes I’ll certainly come in to buy a car
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