SolarFrame Bewertungen 

966
•
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From the start to the completion of our new Bi fold doors the process couldn’t have gone any better. Malcolm and Kris the fitters were very punctual and very clean and tidy workers. We wouldn’t hesita... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Been excellent all the way through the project fron initial order to completion. Timeframe was excellent and project started and completed on dates quoted at first measuring visit. Very good communic... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

5/5 Stars Saved by Chantelle and an amazing fitting team! ​Our journey with Solar Frame had a bumpy start. After the survey, we ran into a few issues with our first project manager, and when... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Solar frame have been great from start to finish. They communicated with us at all times and have been true to their word, meeting all of our expectations. The windows and doors are of exceptional q... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fensterinstallationsdienst
  2. auch in
  3. Bauunternehmen
  4. Heimwerkermarkt
  5. Installateur von Fenstern mit Doppeltverglasung

Vom Unternehmen geschrieben

SolarFrame is the leading home improvement company in Yorkshire. For over 10 years we’ve helped thousands of customers transform their homes. Our team takes great satisfaction in supplying homeowners throughout Yorkshire with performance products, specifically designed to bring safety, security, style and energy efficiency to your home. Rest assured that all of our quality home improvement products are extremely stylish and low maintenance. Our product range includes solid roof conservatories, glazed roof conservatories, conservatory roof replacement, orangeries, windows and doors!


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

966 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 91 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(966)

187 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Updated Conservatory

First class workmen all worked very hard and answered any queries I had. Big thanks to Richard, Steph , Adam, David and Karl.
The only thing I think could be improved was information on what was happening and when, I phoned up to find out what was happening and when. I requested an email with the process and on what days but it never arrived.

19. August 2026
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Antwort von SolarFrame

Thank you very much for your kind review and for recognising the hard work of Richard, Steph, Adam, David and Karl. We’ll be sure to pass your comments on to the team.

We’re really pleased to hear that you were happy with the workmanship and that the team were helpful in answering any questions you had.

We also appreciate your feedback regarding communication throughout the project. We’re sorry that you had to contact us for updates and that the requested email outlining the process and timings did not arrive. This is something we will take on board as we continue to improve our customer communication.

Thank you again for your feedback and for choosing us.

Bewertet mit 5 von 5 Sternen

Door

Helpful staff in choosing product. Installers arrived on time and completed as promised. Very pleased with product.

7. August 2026
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Antwort von SolarFrame

Thank you for your 5-star review.

Bewertet mit 5 von 5 Sternen

French Doors

Had some French doors fitted on Monday….great service from start to finish….arrived on time..cleaned up after themselves and did and excellent job. Couldn’t be happier!
Job number 12338

17. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you so much for your fantastic review! We’re delighted to hear you’re so happy with your new French doors and the service you received from start to finish.

Thank you for choosing us, we really appreciate your feedback and hope you enjoy your new doors for many years to come!

Bewertet mit 5 von 5 Sternen

SolarFrame Good Choice!

Excellent experience from the day we visited the SolarFrame showroom to completion of the fitting.
Our co-ordinator Kat ensured we had a suitable agreed date for fitting and informed us of the time and duration of the fitting. The fitters, Kris & Malc arrived on time and made an excellent job of removing the old window and fitting the new one. The sealing and finished look of the window was first class. Thank you all the SolarFrame team!

17. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you for your lovely review! We’re so pleased to hear you had an excellent experience from your showroom visit right through to installation. It’s great to know our co-ordinator and fitting team provided a professional, reliable service and that you’re happy with the finished result. We really appreciate your kind words and will pass them on to the whole team!

Bewertet mit 5 von 5 Sternen

A professional service

A professional service
Excellent staff and communication
Highly recommend
Would use again
Thank you

28. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you for your kind review! We’re delighted to hear you were happy with the service, communication and professionalism of our team. We really appreciate your recommendation and would be very pleased to help you again in the future!

Bewertet mit 5 von 5 Sternen

Customer experience with SolarFrame

The whole experience with the company was professional from start to finish.
Everyone involved was polite, friendly, professional and prompt. No one tried to sell us anything we didn't want and were helpful in advising us on things we didn't need.
In particular I'd like to mention the following:
Steve - initial salesman
Alan & Liam – Fitters
Garry – Electrician
Terry – Plasterer
Technician – Andrew

and of course Julia who project managed the whole build.

Would thoroughly recommend this company if you are considering replacing your old conservatory with a solid roof. They also replaced several windows and French doors for us elsewhere in the house as part of the refurbish.

16. August 2026
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Antwort von SolarFrame

Thank you for such a detailed and thoughtful review! We’re delighted to hear that you found the whole experience professional, friendly and well organised from start to finish. It’s especially great to know you appreciated the honest advice and the work carried out across your conservatory, windows and French doors. We’ll be sure to pass your kind comments on to everyone involved. Thank you for your recommendation!

Bewertet mit 5 von 5 Sternen

One year on.

We have lived with our new conservatory for nearly a year and it's been great It's now a space that we have been able to use the whole year round due to the solid roof and quality windows and doors. The service has been great. The build was started on time, completed on time and the staff were carefull and courteous .

1. September 2025
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you for such a lovely review! It’s fantastic to hear that, nearly a year on, your new conservatory has become a space you can enjoy all year round.

We’re really pleased you’re happy with the solid roof, windows and doors, and that everything was started and completed on schedule. We’ll also be sure to pass your kind words on to the team.

Thank you for choosing SolarFrame, we hope you continue to enjoy your conservatory for many years to come!

Bewertet mit 5 von 5 Sternen

Solar frame was the choice for us for…

Solar frame was the choice for us for new windows, doors, patio doors & an extension. A great team did a really good job, clean & tidy work. We did have a leak on the extension window which the rectified very quickly. Thanks solar frame for a top job all round.

13. August 2025
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you so much for the fantastic review! We’re really pleased to hear you’re happy with your new windows, doors, patio doors and extension.

Bewertet mit 5 von 5 Sternen

Great experience

Company were clear and way to work with from quite stage right through to fitting and also post installation care

10. November 2025
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you for your 5-star review Mr Huby.

Bewertet mit 2 von 5 Sternen

We had an old conservatory turned into…

We had an old conservatory turned into an extension, the work carried out was good and the guys who did the job were professional and got on with the work! However the aftercare was shocking. Before the work started, they couldn’t do enough for us and contacted us constantly, however after the work was done I would contact the person who was in charge of our renovation, sometimes I didn’t get a response, when I did get a response it then never got chased up. I’m still yet to have a new inspection done on the work as I was informed that the inspection done did not even relate to our build. Baring in mind, the work was carried out in October 2025. I’ve got to the point now where I’ve given up contacting them. The work done is good, but really disappointed with everything else, so I would not recommend based off that.

20. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you for taking the time to leave a review. We’re keen to speak with you directly so we can better understand the issues you’ve experienced and work towards resolving them.

Unfortunately, from the information provided in your review, we’re unable to match your details to any of our customer records. Please could you provide us with some further information so we can identify your account, or alternatively contact our office directly on 01709 888881.

We’d welcome the opportunity to discuss your concerns and get matters resolved.

Bewertet mit 5 von 5 Sternen

Highly Recommended

SolarFrame had already changed and installed our windows and French doors and done a fantastic job. So we had no hesitation in contacting them again when we decided to add a garden room. From planning the design to the construction and finishing touches, this was conducted with first class professionalism and great customer service care. The fitters were so good and respectful of our garden and our neighbours. Highly recommended. Also the after care is second to none.

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you so much for your fantastic review and for choosing SolarFrame again! We’re delighted to hear that you were so pleased with your previous windows and French doors that you trusted us with your new garden room too.

It’s wonderful to know that you were happy with everything from the initial design and planning through to the construction and finishing touches. We’ll be sure to pass your kind comments on to our fitting team, especially regarding the care and respect they showed to your garden and neighbours.

Bewertet mit 5 von 5 Sternen

What an amazing company I would…

What an amazing company I would definitely recommend.
After an initial hiccup which was quickly sloved ..Our new conservatory was completed in no time it went very smoothly we are so impressed with Solar frames we are now having them back to do all our wi does and doors to match the conservatory

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

hank you so much for your wonderful review and recommendation! We’re really pleased that, after the initial hiccup, everything was resolved quickly and your new conservatory installation went smoothly.

It means a lot to hear how impressed you are with SolarFrame, and we’re delighted that you’ve chosen us to return and complete your windows and doors to match. We look forward to working with you again and completing the transformation of your home!

Bewertet mit 5 von 5 Sternen

Solar frame fitted a new tiled roof to conservatory

Solar frame fitted a new tiled roof to an existing conservatory. The service was excellent. I was kept well-informed prior to the work starting. The work was completed promptly and everyone was helpful and answered any of my questions throughout. I was very impressed with the quality of work. The area was left tidy. The after service has also been excellent when I have needed further information. There is now much more of a consistent temperature in this area and the room is usable all year round. I would not hesitate to recommend this company.

26. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you so much for taking the time to leave such a detailed and positive review. We’re delighted to hear that you were happy with the service from start to finish, and especially pleased that your conservatory is now a much more comfortable and usable space all year round.

Bewertet mit 5 von 5 Sternen

Purchase of windows

Windows purchased look great and at a very reasonable price. From first enquiry to fitting the process went flawlessly. Fitting took less than a day and everything was carried out professionally by the fitters. Would definitely use this company again.

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you for the great review. Great to hear the whole process went smoothly from enquiry through to fitting, and that the team got everything done in under a day without any issues. That's exactly what we aim for.

Bewertet mit 5 von 5 Sternen

Very happy with the service Solar frame provided

very happy with the service Solar frame provided. Loved the design it was exacttly what we wanted. They stuck to the dates they had given us and all tradesmen turned up when they said they would. The only problem we had was with the window sills being cut too short and left unfinished. However it was put right by Michael the snagging technician who did an excellent job and bpointed a few things we hadn't even noticed. I wouldn't hesitate in recomending Solar Frame to friends.

8. Juli 2026
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Antwort von SolarFrame

Thank you for the great review. Really pleased the design worked out exactly as you wanted, and glad to hear the team kept to schedule with no issues on timing.

Bewertet mit 4 von 5 Sternen

Solar Frame have done a really good job…

Solar Frame have done a really good job replacing our glass conservatory roof for a solid tiled roof. It has now made a big difference to the usability of this space in summer. However there were some delays due to mis communication on the electricians job sheet, we asked for an existing light fitting to go back up. Our project manager at Solar Frame who we communicated with, was very dismissive when we tried to tell her there was a problem, so we had to wait for the electrician to come back out again. Overall we are pleased with the end result.

7. Juli 2026
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Antwort von SolarFrame

Thank you for taking the time to share your feedback. We’re pleased to hear that you’re happy with the finished solid tiled roof and that it has made such a positive difference to the usability of your conservatory during the summer.

We’re sorry for the delays and miscommunication regarding the electrical work, and particularly that you felt your concerns were dismissed. This is not the level of service we aim to provide, and we will review your comments with the team to help prevent similar issues in the future.

Bewertet mit 5 von 5 Sternen

Great service

Great service and communication from start to finish. Everyone we dealt was vey friendly and helpful. We're very pleased with the quality our new conservatory roof and frames.

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you for your lovely feedback. We’re delighted to hear that you received great service and communication throughout the project.

Bewertet mit 5 von 5 Sternen

Replacement conservatory roof

Replacement conservatory roof - everything arrived, but then it poured it down. The folks re-arranged to avoid damaging the walls and floor - then the 2nd time went smoothly. It did shower, but they had protected everything, and we took care of the loose ends with a bucket. The guys that fitted it cared about it, and the room is now a much better temperature.

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von SolarFrame

Thank you for sharing your experience. We’re pleased our team was able to rearrange the installation due to the weather and take the necessary precautions to protect your home.

It’s wonderful to hear that the fitting went smoothly and that the installers showed such care throughout the project. We’re also delighted that your new conservatory roof has already made the room a much more comfortable temperature.

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