Snug.com Bewertungen 

243
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The website was super straight forward and easy to use. The website was nice and new and not old and clunky like some others. Uploading attachments and providing all the details needed was clear and e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Snug was incredibly user friendly. Every step of the application process was clearly laid out and the email communications were helpful. I managed to apply for rental properties easily which is no eas... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy platform to use. Quick and simple and saves data for people and makes the property application process easier

Unternehmensdetails

  1. Leasing-Service

Vom Unternehmen geschrieben

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

243 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(243)

58 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Wonderful

It was my first time but I come out very satisfied and very happy. Good job. I recommend it to everyone without doubt.

13. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for the positive review, Ngahane! We're so pleased to see you enjoyed your experience on Snug.

Bewertet mit 3 von 5 Sternen

The website shows errors

The website shows errors constantly and requires closing the webpage and reopening. Can’t remember the code, but it was during the application for a rental in deewhy. Otherwise the UI is good. The fit % feature isn’t helpful though. It should show the reasons for the %

5. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Joe, thanks for your comment & we're sorry to hear you had this experience on Snug. Please private message us or kindly email help@snug.com so we can investigate and resolve any issues you may have encountered. Thank you, Snug Team.

Bewertet mit 5 von 5 Sternen

A User Friendly, Efficient, Safe Application Process

This is the easiest, most user friendly, efficient and safest option of applying for a rental property I've ever used. It clearly shows where you are up to in the process which helped us secure a property in a short amount of time. I'm very impressed! :)

1. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Pattycake for your positive review!

Bewertet mit 5 von 5 Sternen

Exceptional Service and a Smooth Process with Upstate Real Estate!

I am thrilled to share my fantastic experience with Upstate Real Estate, especially with Jade Thomas. From the very beginning, Jade's professionalism and dedication were evident. Her prompt responses and attention to detail were impressive, and she always went above and beyond to ensure all my questions were answered and my needs were met. I highly recommend Upstate Real Estate to anyone looking for a reliable, professional, and customer-focused real estate agency. Thank you, Jade, for your outstanding service!

20. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Mahdi for your positive review!

Bewertet mit 5 von 5 Sternen

Upstate has provided us support during the difficult time (looking for rental) with the staffs quality of assurance, patience and empathy. We are grateful for choosing Upstate.

Our experience with Upstate has been great since the beginning. Tash and Jade are very kind, approachable and supportive throughout our duration of looking for places to live. As it can be quite challenging and stressful moments while looking for places to rent, we felt that both Tash and Jade had demonstrated empathy and passionate in supporting us as much as they can. We are grateful for choosing Upstate. 100% positive experience.

17. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

The snug portal could be used for…

The snug portal could be used for multiple applications for rental houses..
It also had facilitie to describe your household to the landlord

14. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Hamish for your positive review! Glad you enjoyed using Snug!

Bewertet mit 5 von 5 Sternen

Jade was very professional and…

Jade was very professional and efficient in the whole process. Very happy with the service I received.

1. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for the positive review, Jarod! We're so pleased to see you enjoyed your experience on Snug.

Bewertet mit 4 von 5 Sternen

Get your documents ready for your profile

Once my profile was completed - which did take some time to do
(HINT: make sure you have all your ID documents ready to go)
applying for more properties was very easy and strraightforward

1. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Cathryn, thanks for taking the time to share your positive experience on Snug. We're glad that it's been easy and straightforward for you!

Bewertet mit 5 von 5 Sternen

Snugg helps

Snugg was easy to use and Helped the with ease the transition through an otherwise stressful time.

26. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for the positive review, Luke! We're so pleased to see you enjoyed your experience on Snug.

Bewertet mit 5 von 5 Sternen

Excellent service from real estate company

Property viewed was clean, and well presented on web site. Agent arrive on time and very pleasant and professional. Have had excellent service from this company and would choose them again if and when the need arises.

13. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for the positive review, Rodney! We're so pleased to see you enjoyed your experience on Snug.

Bewertet mit 1 von 5 Sternen

Absolutely awful awful website

Absolutely awful awful website, they request way too much information more so than any other company we have used to apply for houses. They force you to put a profile picture by saying you’re more likely to be picked but at the same time you’re more likely to be judged based on your appearance and not your suitability. This website and app is a joke and will not be doing this again. It took 4 hours to complete an application

8. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Umma, thank you for taking the time to share your feedback. We appreciate your concerns about the extent of information property managers request to assess suitability. We're on a mission to make renting easier and compared to traditional forms we've reduced the amount of info by around 25%. We're continuing to make the process faster, easier and with less information.

Please feel free to reach out to our support team if we can help further at this stage. Thank you, Snug Team

Bewertet mit 5 von 5 Sternen

Easy rental search and application…

The whole rental search and application process was much easier and user friendly. Streamlined and super easy across multiple agents. It made our stressful search so much simpler.

18. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Brendan, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Bewertet mit 5 von 5 Sternen

I absolutely have to rave about Snug

I absolutely have to rave about Snug - this rental application platform is a total game-changer! As an international student from China, searching for the perfect place to call home in Melbourne can be pretty overwhelming. But Snug made the whole process an absolute breeze.

First off, the website is super user-friendly and intuitive. It's got this cool, modern vibe that makes you feel like you're in good hands. Filling out the rental application was a piece of cake - no confusing paperwork or endless forms to deal with. Plus, Snug's digital contract signing and online rent payment features are so convenient, it's like they read my mind!

But here's the real kicker - Snug hooked me up with my dream apartment near Queen Victoria Market. I'm talking prime location, gorgeous space, the whole nine yards. The best part? The process was quick and painless, thanks to Snug's top-notch credit and background checks. It gave me peace of mind knowing that I was presenting myself as a trustworthy tenant to potential landlords.

And can we talk about the level of customer service? The Snug team was there for me every step of the way, answering my questions and providing support like the absolute legends they are. It's clear they genuinely care about helping renters like me find their perfect home.

In a nutshell, Snug is hands-down the best thing to happen to the Australian rental market. It's made my life as an international student so much easier, and I can't recommend it enough. Trust me, if you're on the hunt for your dream rental, Snug is the way to go. 10/10, would use again in a heartbeat!

2. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Jinhong, thanks for taking time to share your positive experience here at Snug. Finding a place to rent as an international student can be exciting yet daunting, Snug is pleased to have been able to help you with that process. Enjoy your new home!

Bewertet mit 1 von 5 Sternen

Luddite overpayment…

I accidentally overpaid when completing the report which obviously was my fault .Getting the extra payments repaid into my account was ignored and the helpline a waste of space

2. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Philip,

Apologies, this ticket was incorrectly handled by our support team. We found the duplicate transaction and processed the two refunds.

We are sorry to hear the Background Check report did not seem to process or attach as you expected.

Please allow 5-10 banking days for the funds to reach the original card used.

All the best with your home search!

Kind regards,

Justin
Snug Team

Bewertet mit 5 von 5 Sternen

Well organised website

Well organised website, easy request for reference and follow up the process, quick processing time

16. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for the positive review, Shahram! We're so pleased to see you enjoyed your experience using our website.

Bewertet mit 5 von 5 Sternen

Do it! Makes applying for apartments simple

An easy sign up process that can be used by multiple agents for the application process of an apartment. Transparent and it also talks about the security and purging of your information. Highly recommended

8. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Justin, thanks for taking the time to share your positive experience on Snug!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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