Snug.com Bewertungen 

243
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The website was super straight forward and easy to use. The website was nice and new and not old and clunky like some others. Uploading attachments and providing all the details needed was clear and e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Snug was incredibly user friendly. Every step of the application process was clearly laid out and the email communications were helpful. I managed to apply for rental properties easily which is no eas... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy platform to use. Quick and simple and saves data for people and makes the property application process easier

Unternehmensdetails

  1. Leasing-Service

Vom Unternehmen geschrieben

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

243 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(243)

58 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Detailed and clear application

Applying for a house I liked on Snug was easy, and even though I felt like I had to give too many details about myself, it felt like Snug was being thorough. The steps were explained clearly, and all questions seemed logical. All in all, a good and organised experience with Snug

20. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Happy to hear you had a smooth and organised experience with Snug. Thanks for the feedback, Suraj!

Bewertet mit 4 von 5 Sternen

Was nice and easy

Was nice and easy, step by step process, and we got approved for a property in 3 applications :)

18. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for the review, Heath! Glad everything went smoothly for you!

Bewertet mit 5 von 5 Sternen

Snug made the rental process faster

Snug made the rental process faster and less stressful by allowing me to apply to multiple properties with one easy profile, and the clear updates on my application status were really helpful. The platform is user-friendly and saves a lot of time, especially when applying to several places at once. It would be even better if there was more visibility on agent response times to help manage expectations, but overall, it’s a great tool for renters looking to simplify their search.

21. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for the great feedback, Brandon! We're glad Snug helped make things easier. We appreciate the suggestion on agent response times and will keep working to improve.

Bewertet mit 5 von 5 Sternen

I recently got my first apartment unit…

I recently got my first apartment unit through a snug application:) Everything was very smooth and easy, snug gave the chance to apply with no major difficulties . I also trust my documents and data’s through snug as it guarantees a safe space between the tenant and the owner. Snug gives me a real-time update on my application. Getting accepted through snug makes the process very visible, as I get too see each steps on what I should do on finalizing my agreement with the owner:) That is all, thank youu!

10. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Semuel! We’re so happy to hear your renting experience through Snug went smoothly. Glad you felt secure and informed every step of the way. All the best with your new home!

Bewertet mit 5 von 5 Sternen

super easy!

The company made it super easy to apply for the house we had wanted to, easy to understand and loved the updates it had sent out!

3. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Shakeira! We're glad you found the process easy and the updates helpful. All the best in your new home! – The Snug Team

Bewertet mit 4 von 5 Sternen

Embrace the tech to end the rental crisis

I think we need to embrace the tech to see it go in the right direction. By this stage we alittle past data collection. What they have on you wont harm but help you and you would offer as part of a normal application anyway.

I was a hard sell myself in the beginning but with further refinments and intergrations could be used for extreme good and go a long ewsy to helping the rental crisis. I have noited should they assist applicants further with scoreing revisions offewred to longer rental searched for those in the giid can start believing in the system again.

The govt is not going to do it for you in social housing it is done by provision of good busainess and its still in place to trackl the miudnight runers. Next step is extend its userbase by appealing to the masses anfd becomming a 'hero' of the crisis.

Those pushing for decent housing ane going to be working sooner and harder and thats a fact. Social housing and reliance on itwill destroy out long term housing sectors and knock out economys around with less working and spending because they dont need to.

Snug is very much in neautral ground now but seeing some of the features dissappear its time to look at the nexr step. RE uses rent tech all day and thats also a fact, the soober it is perfected the sooiner it can be used for good.

Theres room to add listijngs onto this andwith some spices have a decent go at realestate.com. But its donew through building a following. My view is at least this one tells you your score and you can see what affects it. While the competton is getting knocked around is the time to swoop..Like many others I spend my time after an exhaustive 6 months search looking at back ends and what isnt going to show me the same AI generated lists of duds for the 5 time today.

There is a suggestion here, use the same tech to end this practice of 'the ringaround'its keweping innocent out of hom,es and low standard business practices and people in. At the end of the day it is the only way to go to look after the renter, the prices go up pastr a boint both renter and investor tap out of at the same time and these homes WILL sit empty if commen sense dosent start leading the way. Use it for good put people in DECENT homes. Productivity up, people spending. For me with a week to go until uni goes back its very handy thing to have. PDF's are the slowest thing known to man to fill. Even writing them out is faster.

Lastly a welcome throwback to the old days of 'startups'in the tech sector is good to see and a aussie having a go it, just better to see then exactly...nothing thesedays and a sign for others out there to start innovating..

4. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Luke, we really appreciate your thoughtful feedback and support. We're glad Snug has been helpful in your search, and we share your belief in using tech to make renting better for everyone.

Bewertet mit 2 von 5 Sternen

Awful website

Awful website. If you don't fit their neat little boxes for previous living history and income, then it's basically useless. It has prevented me from applying for a property I'm interested in, unless I enter two year's worth of where I've stayed during my extended travels - every AirBnB, campsite, etc. And for some places (eg housesitting) there is no available category.

Ask your agent if you can use 2apply.com.au or realestate.com.au instead.

22. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Peter, sorry to hear about your experience with Snug. Our mission is to streamline the rental application process and we try to remove unnecessary information as well post contextual questions and use faster pre-fill. We welcome product feedback via our support channel and we'll continue to optimise the renter experience. Thank you, Snug Team.

Bewertet mit 4 von 5 Sternen

Our experience with Snug has been efficient and informative, but needs smoother workflow

Our experience with Snug has been generally positive. We were fortunate to be selected by our preferred property manager, and the application process through Snug was informative and detailed and more so than what we found through TenantApp. Personally, I still prefer applying directly via realestate.com.au or domain.com.au, but Snug has proven to be a helpful platform overall.

The reason for the 4-star rating, rather than 5, is due to some technical issues we encountered. There were instances where previously uploaded documents were removed or went missing from our account, even though there were no changes on our end. This caused delays, as our leasing agent had to ask us to resubmit and reapply, which added unnecessary time and effort on our part. It was also unclear at times whether we had been shortlisted for a property, which added to the uncertainty.

That said, we do appreciate the usefulness of the Snug Match Score feature and it gave us helpful insights into our application strength and where we stood among other applicants.

Overall, kudos to the Snug team for developing a helpful tool that assists both renters and property managers. With a few improvements to the technical side, it could be an even better experience.

2. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks so much for your thoughtful feedback, Ana! We're glad Snug was helpful overall, and we've noted the technical issues you raised — we're working to improve the experience and really appreciate your insights.

Bewertet mit 5 von 5 Sternen

Highly Efficient and User-Friendly Platform

I was pleasantly surprised by the service – even though I wasn’t familiar with the platform beforehand, the entire process was user-friendly, efficient, and very well-organized. The website is intuitive and easy to navigate, and the communication with the rental company was excellent – transparent, reliable, and efficient.

29. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Mayan, thanks for taking the time to share your positive experience on Snug.

Bewertet mit 5 von 5 Sternen

Fantastic, Easy to use and very helpful!

Snug is a great service to manage and find properties to rent your local area, I moved from the UK to Sydney and managed to find a home in under 3 weeks of being here through Snug.

It monitors all your activity and property interests fantastically and it is easy to track any applications you have started or submitted.

They also send you property recommendations that suit what you are looking for based off what you have previously viewed and then once you have applied they send helpful tips through the process to help you with your move.

I would highly recommend to anyone looking for a new home.

28. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for the positive review, Chris! We're so pleased to see you enjoyed your experience on Snug. Enjoy your new home!

Bewertet mit 5 von 5 Sternen

Made it incredibly simple and…

Made it incredibly simple and straightforward to apply for properties. Would highly recommend

20. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for the positive review, Charli! We're so pleased to see you enjoyed your experience on Snug.

Bewertet mit 5 von 5 Sternen

Great services

Great services

1. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Twalker, thanks for taking the time to share your positive experience on Snug!

Bewertet mit 4 von 5 Sternen

Experience using Snug App !

Great experience but some functionality within the app needed improvements !

3. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Valen, thank you for sharing this insightful feedback with us. We're on a mission to make renting easier and we're continually using renter feedback to optimise their experience on Snug.

Bewertet mit 5 von 5 Sternen

All I can say about this app the best…

All I can say about this app the best app ever , easy and simple to use, I recommend this app the most popular app ever here .....

22. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thank you so much Siosiua! We're glad you’re loving the app.

Bewertet mit 1 von 5 Sternen

Snug itself is rediculous

Snug itself is rediculous, why would anyone want to see houses they didn't get from 4 years earlier please delete . Also why would anyone want the unsuccessful rentals to be front and centre every time they log in ? Should atleast have a delete option and should be very easy to update email address also.

1. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi SB, thank you for taking the time to share your feedback. We're on a mission to make renting easier and we're continually using renter feedback to optimise their experience on Snug. We will pass this onto our product team. Please feel free to reach out to our support team if we can help further at this stage. Thank you, Snug Team.

Bewertet mit 1 von 5 Sternen

It's awful and very dodgy

It's awful. Save everyone a headache and use 2Apply. It's terrible to use, clunky, full of errors, and poorly put together. Also it's extremely dodgy, constantly trying to sell you crap that you have to actively opt out of and untick boxes otherwise you get signed up to telemarketing and having your data sold. The match score also goes up if you offer more rent, which is borderline illegal.

16. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Michael, sorry to hear about your experience with Snug. Our mission is to streamline the rental application process and we try to remove unnecessary information as well post contextual questions and use faster pre-fill. We welcome product feedback via our support channel and we'll continue to optimise the renter experience. Thanks for taking the time to let us know.

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