Snug.com Bewertungen 

243
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The website was super straight forward and easy to use. The website was nice and new and not old and clunky like some others. Uploading attachments and providing all the details needed was clear and e... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Snug was incredibly user friendly. Every step of the application process was clearly laid out and the email communications were helpful. I managed to apply for rental properties easily which is no eas... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy platform to use. Quick and simple and saves data for people and makes the property application process easier

Unternehmensdetails

  1. Leasing-Service

Vom Unternehmen geschrieben

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

243 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(243)

58 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Online Rental Applications Made Simple

There are so many real estate helper websites out there these days. But Snug is by far the most intuitive and easiest to navigate. The process of creating a renter profile and applying for a home is simple, even with a group application. Other's are clunky and don't flow well. Thanks Snug for getting us into a new home!

20. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

This means a lot — thank you Adrian! We’re thrilled that Snug helped simplify your application journey. Wishing you all the best in your new place!

Bewertet mit 1 von 5 Sternen

They could not make it more complicated…

They could not make it more complicated and stuffy. I think it was made for maximum inconvenience.

28. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Salar, thanks for your comment & we're sorry to hear you had this experience on Snug. Please private message us or kindly visit snug.com/help so we can investigate and resolve any issues you may have encountered. Thank you, Snug Team.

Bewertet mit 5 von 5 Sternen

Made easy with everything.

Made easy with everything. Thank you.

27. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Really appreciate your feedback — happy we could help Inuka!

Bewertet mit 5 von 5 Sternen

Using Snug for my rental application…

Using Snug for my rental application felt as good as receiving the realtor call to tell me it’s mine. The well played out user experience, ease of entering information and attaching documents, and clear instructions that guided me step by step through the application made the process so easy and quick. This was important when trying to get my application through at soonest post inspection. I highly recommend Snug for real estates who want to make the application process less stressful for applicants. I also highly recommend it for applications. Simply set up an account, most of your information will pre-fill, follow through the 5-6 steps and click submit. The whole process felt snug ☺️

12. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for the wonderful feedback, Elie! We’re glad Snug made the application process smooth and efficient for you. Your recommendation means a lot.

Bewertet mit 5 von 5 Sternen

A pleasure to deal with

Susan Johnston was so easy to deal with, very communicative and efficient, making it easy so find our home. Thank you Jellis Craig - super professional!

19. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Really appreciate your feedback, Teri! Thank you.

Bewertet mit 1 von 5 Sternen

Worst app that I have ever encountered

Worst app that I have ever encountered, tried saving info but kept getting logged out then sign back in again and nothing was saved, repeated process again and again but automatically logs you out, missed out on a property due to using snug.

17. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Mark, we’re really sorry to hear about your experience. Please private message us or kindly visit snug.com/help so we can investigate and resolve any issues you may have encountered. Thank you.

Bewertet mit 5 von 5 Sternen

I’m beyond happy with my new home

I’m beyond happy with my new home. 🏠
The process was easier than I thought 💭
I went from homelessness the same day I was accepted for my tenancy. I’m humbled and truly grateful ☺️ 🥹🙏

16. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

That’s wonderful to hear, Angelique! We’re so glad we could help make the process smooth and get you into your new home.

Bewertet mit 5 von 5 Sternen

Smug was so helpful and easy to use

I found the snug platform really easy and helpful to navigate and the relevant emails really good as moving is such a stressful time it was helpful to have tips as there’s so much to think about and organise and to be reminded different things was so good. And the whole application process was made so much easier to kept track of in one place and to fill it out once and get verified and be able to use that for multiple applications. I wish all real estates would move to snug as we still had to use 2 other websites (realestate and 2apply which needed different applications which was so time consuming to fill out wish it was all one platform for next time we need a rental

15. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for your lovely feedback, Maddy! We’re so glad Snug helped make your move a little easier.

Bewertet mit 5 von 5 Sternen

Property applications and outcomes are simple and efficient with Snug

Applying for a property is quick and simple with Snug, saving our renter profile for a period of time makes the application process smooth and efficient.

With instant notifications regarding application outcomes and easy to use menus, we prefer to use Snug over the other platforms and has helped us secure a rental many times in the past.

18. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for your kind words, Matty! We're so glad Snug has made your rental applications simple and efficient. We appreciate your support and trust over the years.

Bewertet mit 5 von 5 Sternen

Made the Rental Process So Simple!

I recently used Snug to apply for some rental properties and found the process really straightforward from start to finish. The platform made it easy to submit our application, upload documents, and track our progress in real time. It was great being able to see where things were at without needing to chase updates.

Once our application was approved, everything flowed smoothly — the lease offer came through quickly and the next steps were clearly explained. I also appreciated that the site was user-friendly and worked well across devices, which made it easy to check updates on the go.

Overall, it was a quick, seamless experience and I’d definitely recommend Snug to anyone applying for a rental!

10. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for your wonderful feedback, Jade! We’re thrilled to hear Snug made your rental journey simple and seamless. Wishing you all the best in your new home!

Bewertet mit 5 von 5 Sternen

The easy setup of profile.

The easy setup of profile.
Which then made it so easy to apply. Quick response from agency and! I got a rental within a week in a town that is so hard to find rentals! Will definitely recommend and use again if need be in the future. Thanks Snug!

6. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for sharing your experience, Amanda! We're so glad Snug made it easy for you to apply and secure a rental quickly. Congrats on your new home!

Bewertet mit 4 von 5 Sternen

Old Girl learnt new Skills in submitting application

Your method in collecting all the information is great. The way it is set out is good. I feel that for people that have been stable in a home for years, there could be a notice of what is required before you fill in the required items. I was getting a bit overwhelmed with having to find all documents. bank statements etc. ( taking photos of what I needed as my phone wouldn't connect to laptop, so I had to send all needed items to email. then download so it was a process and I was becoming stressed.) My internet drops out and I was worried I would lose the application. But all worked out in the end. I like that you can have someone organise the transfer of Electricity gas etc. But I do not need this, I'm happy to do it myself. Thank You.

2. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks for your feedback, K! We're glad you found the process clear and helpful.

Bewertet mit 5 von 5 Sternen

They had direct and fast communication

They had direct and fast communication, everyone is really very kind, if you don't understand something and have doubts they clarify them until you have doubts, they are transparent and offered me all the services, the truth is I am very grateful to them, they checked all my documentation and information sent, something that some other agencies do not do..

30. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thank you so much for your kind words, Saul! We’re so glad you had a great experience with our team and appreciated the clear, transparent communication.

Bewertet mit 3 von 5 Sternen

The manager is top

The manager is top
The cleaning ladies steel your stuf
They go into bags suitcases and wen you are home you miss things
You can Tell them 100 times do not go in bags or suitcase
They stole a few things we staaf there for 7 days

15. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Super easy to use

Super easy to use
Never had any problems plus it saves the environment.

10. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Thanks Noel for the positive feedback!

Bewertet mit 1 von 5 Sternen

It is slow and too many steps

8. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Nik, thanks for your comment & we're sorry to hear you had this experience on Snug. Please private message us or kindly visit snug.com/help so we can investigate and resolve any issues you may have encountered. Thank you, Snug Team.

Bewertet mit 3 von 5 Sternen

Mobile UI / First payment clarity

The user interface on mobile is clean, but doesn't scale very well. Buttons and areas were often squished or off the side of the screen.

Additionally, the wording used for the payment of the first month and bond was confusing. Made it seem as if the rent had to be paid immediately, and the bond needed to be paid once the agent submitted a link to the bond agency. In reality, bond needed to be paid immediately to the same details as the first months rent. This could have been made clearer that BOTH were IMMEDIATE, and both needed to use the same banking details.

26. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Max, thank you for sharing this insightful feedback with us. We're on a mission to make renting easier and we're continually using renter feedback to optimise their experience on Snug. We will pass this onto our product team. Please feel free to reach out to our support team if we can help further at this stage. Thank you, Snug Team.

Bewertet mit 5 von 5 Sternen

Application successful…

The application process on snug was so easy and uploading necessary documents was so easy

19. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Snug.com

Hi Christine, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

So funktioniert Trustpilot

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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