SnapWireless Bewertungen 

222
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have purchased from Snap wireless for the last 4 years, I recently purchased a travel charger, which ended up with a fault, when contacting Snap wireless Customer service, after providing proof of p... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I received a snap wireless powerbank where the pink front panel had slightly lifted. Initially I had clipped it back on however unfortunately it continued to lift randomly. I knew this wasn’t normal a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Recently purchased Nano Pack which unfortunately did not charge when connected and was excessively overheating. I contacted help@snapwireless and was promptly contacted by Niko with some very straigh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I lost a component of my international snap wireless charger and battery pack when I was overseas. I was still able to use the battery pack component. I contacted snap wireless, identified the exact... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 37620327086

  1. Elektronikunternehmen

Vom Unternehmen geschrieben

Here to #poweryourjourney


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

222 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 76 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(222)

163 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent customer service more power…

Excellent customer service more power to your company wait till I receive my order and will give additional feedback thanks!!!

14. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks so much! Really appreciate the kind words and support.
We’re excited for you to receive your order, and we’d love to hear what you think once you’ve had a chance to try it out. Thanks again!

Bewertet mit 5 von 5 Sternen

Incredible customer service from Gail

I bought the white Snap Wireless Portable Travel Charger around 7 months ago and the lightning charger and wireless charger started to malfunction a bit. Sent an email for help and received a prompt reply from Gail. Gail was incredible, very understanding and fast, asked for address within a day to send a replacement. When I asked if it could be to be sent a black replacement as the white gets a bit dirty easily, he replied yes and confirmed the shipping order within a day! Will definitely buy again from this store, great team, fabulous customer service. Thank you so very much!!!!!

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thank you so much for the lovely review! I’m sorry your travel charger started having issues, but I’m really glad Gail could jump on it quickly and get a replacement sorted for you.

And yes, black is definitely a bit more forgiving for travel. Really appreciate the kind words and support. We’d love to have you shop with us again!

Bewertet mit 5 von 5 Sternen

Travel adaptor 4 in 1 stopped working…

Travel adaptor 4 in 1 stopped working after three months. Quick response from customer service replacement on its way thanks to Nico

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Hi Kerryn,

Thanks so much for the 5-star review. We’re sorry to hear your adaptor stopped working, but glad Nico was able to get a replacement sorted quickly for you. Appreciate your support.

Bewertet mit 5 von 5 Sternen

Very helpful

Have had a couple of the Snap batteries ( all of which have been ok ) Had an issue with our last one and got in touch to see if they could help us out and they very quickly responded asking for us to send more visual info on battery, then came back to us saying that they’d replace with a new battery…. Great service … Thanks very much for such an easy experience with replacing old for new !!

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks so much, Simone. We’re glad our team could make the replacement process quick and easy for you. Really appreciate your continued support and the 5-star review.

Bewertet mit 5 von 5 Sternen

Charging issues fixed

Charging issues fixed! Bought the latest 4 in 1 charging dock. Seemed like the best solution for a digital nomad. Within a week the battery pack did not charge the phone when docked. A couple of emails were exchanged and a replacement is now on its way. No mucking around and quick response. Loyal customer. Gail was exceptional on the customer service front.

2. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks so much, Antony. Sorry the battery pack gave you trouble so soon, but we’re glad Gail got it sorted quickly for you. No mucking around is exactly what we aim for. Appreciate you sticking with us.

Bewertet mit 5 von 5 Sternen

Absolutely fabulous after sales…

Absolutely fabulous after sales service.
Sent message re a part of the charger I misplaced. Responded within an hour or less.
Organised replacement part at a very reasonable price. So happy as heading overseas in a few weeks.
Great customer service.

10. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks so much, Angela. Glad we could get back to you quickly and help sort the replacement part before your trip. Hope it makes travelling a little easier.

Bewertet mit 5 von 5 Sternen

Quality Products and Services 🙌

Repeat customer here 🙋🏻‍♀️. I have two of the 5in1 charging station and I take it with me when travelling. It’s so convenient with being an apple girly as I have too many things to charge. It comes with a 65W adapter so I also charge my switch 2 with it and it charges quickly. Shipping is quick as I live in Australia where it is based. Tracking is provided and links to your Shop account too.

Customer service is spectacular. Quick to respond and accommodating. I just had a fault with one of the chargers and reached out and thankfully it was covered by warranty. 😋 I’m very happy with the items I’ve purchased so far and love the entire team at SnapWireless. You can genuinely tell they value their buyers and their line of products.

10. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks so much, Bianca. We love hearing from repeat customers, and we’re so glad the 5in1 has been handy for travel and keeping all the Apple gear charged. Sorry one of them had a fault, but glad we could get it sorted under warranty. Really appreciate the kind words and support.

Bewertet mit 1 von 5 Sternen

Useless Travel Charger

I thought the concept of this device was great for traveling. So I bought one, I paid $177.. however the unit itself doesn’t even do a full charge on my iPhone, given the weight, size and cost you would think it would give me multiple devices to charge. My phone was down to 1%, my snap wireless charger was at 90% and it tapped out when my iPhone was 54% charged. My nimble at half the cost and size can do a full iPhone charge plus charge my Iwatch for a week. Waste of money, not worth taking on my trip if it can’t even do half an iPhone charge. I won’t ever buy a product from them again, noticed they had turned their facebook reviews off so wonder how many people have the same issue.

21. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Crazy efficient warranties

Absolutely super efficient with the warranty process... showed a video, explained the issue.. no questions asked and a new one is on the way in less than a few days of converstations... so impressed.. thankyou

6. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks for sharing this. Glad the video made it easy for us to assess and sort quickly. Thanks for sticking with SNAP

Bewertet mit 5 von 5 Sternen

Lost adapter replacement

I contacted SnapWireless as I had lost one of my adapters. I dealt with Gail, and she was exceptional from start to finish. Her communication was prompt and clear, and nothing was too much trouble. Replacement adapter on its way!

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks Gerry. Great to hear Gail was able to help quickly and make the process easy. Appreciate the review.

Bewertet mit 5 von 5 Sternen

Well I have a problem with my luggage…

Well I have a problem with my luggage tracker the customer service is excellent so far? I just sent the details and already I have someone on to it. Nothing is fixed yet and it’s within the two years but do far so good

4. August 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks Rosetta. Glad our team could get onto this quickly. We’ll review the details you’ve sent through and keep you updated as we work through it. Appreciate you sharing your experience so far.

Bewertet mit 5 von 5 Sternen

Best portable charger and best customer…

Best portable charger and best customer service ✨✨✨

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks so much! So glad you’re loving your portable charger and had a great experience with our team. We appreciate the support!

Bewertet mit 5 von 5 Sternen

Exceptional customers service - above and beyond

Good products are one thing, but good customer service is what keeps me coming back.

I recently bought from SnapWireless and had a great experience. The product was exactly what I expected, but what stood out was the support after the sale. I had a question and ended up communicating directly with the team. They were friendly, helpful and genuinely interested in resolving my issue.

In a world where customer service often feels automated, it was refreshing to deal with real people who care about their customers. Based on my experience, I’d happily buy from SnapWireless again.✅✅✅❤️❤️❤️

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Hi David, thank you so much for this. We’re genuinely so happy to hear our team made the experience feel personal and helpful. Great products matter, but looking after our customers properly is just as important to us. We really appreciate your support and would love to have you shop with us again.

Bewertet mit 5 von 5 Sternen

Customer Servicing

Customer Servicing; item received, utilised before departure.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks so much for your review, Ama! We're glad everything arrived in time for your trip and that you were able to put it to use before you left. We hope it serves you well on your travels, and thanks again for your support!

Bewertet mit 4 von 5 Sternen

They helped out with a return process

They helped out with a return process, communicating with me the whole way through

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks for your review, Jim! We're glad we could help with your return and keep you updated throughout the process. We appreciate you taking the time to share your experience, and thanks again for your support!

Bewertet mit 5 von 5 Sternen

Outstanding Customer Support

My PowerPack Universal stopped working a little over two years after I bought it, so it was already outside the warranty period. Even so, a big call out to Gail, who went above and beyond to help me. She was incredibly responsive, understanding, and genuinely committed to sorting things out. She looked into everything thoroughly and arranged a replacement as a gesture of goodwill, which I really appreciated. It’s rare to get this level of care once a product is out of warranty.

Very impressed — and very grateful. Highly recommended.

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks so much for your kind words, Joan!

We'll be sure to pass your feedback on to Gail, she'll really appreciate it.

We're glad we could help and that we were able to find a good outcome for you.

Thanks again for taking the time to share your experience, and we really appreciate your recommendation! 😊

Bewertet mit 5 von 5 Sternen

PowerPack Universal 2

PowerPack Universal 2 - 6 in 1 Travel Power Bank 10,000mAh

Superb power adaptor and power bank
I used this on a recent US trip. The detachable battery makes it extra useful. Power bank when I went out and power back at the apartment to charge items I left behind. The interchangeable plugs makes it ideal for international travel. Now it lives in my bedroom and the power bank comes with me day-to-day

22. Juni 2026
Bewertung ohne vorherige Einladung
SnapWireless-Logo

Antwort von SnapWireless

Thanks so much for the review, Ben! Sounds like you really put the PowerPack Universal 2 through its paces on your US trip! We're glad the detachable power bank and interchangeable plugs made travelling a bit easier, and it's great to hear it's just as useful at home day to day. Thanks again for your support! 😊

Bewertet mit 5 von 5 Sternen

Absolutely fantastic unit!

Absolutely fantastic unit!
It worked so well—the weight was 100% accurate when I got to the airport and weighed my suitcase at check-in. Highly recommend, thank you!

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks so much for the review, George! We're glad to hear the luggage scale was spot on at check-in and gave you that extra peace of mind before your flight. Thanks again for the recommendation, and we hope it comes in handy on many more trips! ✈️😊

Bewertet mit 5 von 5 Sternen

Fantastic charger…

Fantastic charger and all you need for any trip at home or overseas. Small but power packed, highly recommended.

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks so much for the 5-star review, Mike! We're thrilled to hear the charger has everything you need for both home and overseas travel. It's great to know you're enjoying the compact design and powerful performance. We really appreciate your recommendation and hope it continues to be a reliable travel companion for many trips to come! ✈️🔋

Bewertet mit 5 von 5 Sternen

I cannot rate the customer service of…

I cannot rate the customer service of Snap Wireless highly enough! Absolutely ELITE!
We have a household full of Snap Wireless products, and anytime we have had an issue, they have gone above and beyond to make it right. Their warranty program is brilliant, and their communication fantastic. Thanks team!

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von SnapWireless

Thanks so much for your amazing review! It genuinely means a lot to the team.

We always aim to make things right whenever an issue comes up, so it's great to know our warranty process and communication have made a difference.

Thanks again for your continued support and being a part of the SnapFam!

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