Snapbuy Bewertungen 

Only reason I gave it 1 star was to get the pop up box to write this review. Similar experience to all other reviews, will wait the 31 days before contacting my CC company to claim money back. Thought I had done my due diligence as went to what I thought was independent comparison site for the vacuum I ordered. Obviously not now that I have found the real reviews, absolute scam can search engine companies not do more to remove companies like this, I have just done a search and they are still coming up and claiming how good they are!

All I have had is a generic email saying due to high demands orders are delayed.
I’ve emailed twice and looking for a number to call. Total silence to my emails.
I moved into a new home 2 weeks ago, I need to clean!
Definitely not recommending this company and will not use again

Five weeks and no delivery, poor communication and broken promises. Wander if I have been scammed, they have had my money for five weeks and said refund will take another ten days, nice waynto earn interest at my expense. I would strongly advise anyone to find an alternative company to buy from.

Was promised a refund in January. After about 20 emails they eventually said they'd sent it on 15th June and to give it 10 days to go through. Still not got it to date. Now no response at all to any emails. This company should be closed down

Diabolical! I have been conned/ robbed. I ordered my vacuum cleaner, paid with my credit card. The money was taken from my account and no vacuum arrived. I have repeatedly contacted them but no response.

BEWARE--THIS IS A SCAM COMPANY. Placed an order in June 2026. Was informed delivery would be in 5 -7 business days. No delivery of order !!!!!!. Ignored all forms of contact regarding my order and refund of over £200 . Only responded when contract cancelled on my side , July 2026 , and credit card company informed. Received e-mail saying my order not been shipped as their logistics supplier had delays. Then had the nerve to ask for a review on their sales support team. Their website states over 6.5million positive verified reviews - Lies .

Ordered an X7 vacuum cleaner plus spare hepa filter from Snapbuy on 3rd May with a 7 day delivery. Soon received an email saying up to 8 days delay. So I expected it within 15 days. Emailed them on 28th to ask where it was. They replied next day to say both items had been despatched to be delivered by Royal Mail. The filters arrived on 1st June. No vacuum cleaner. I sent them an email saying if they didn't reply by next day I would start a credit card payment recovery process with my bank. Now started. Last night I went to leave the house and guess what was on the doorstep, being soaked by the rain. Yes, a box containing an X7 vacuum cleaner delivered by Evri. A looser company using another looser company to make a clandestine delivery. No notification from either company. I should have taken it in and continued with the payment recovery process but that's not me. Luckily the components in the box are in plastic bags. I put everything together today and all work well so I would recommend it. So the morale of this story is, if you really want this product, find it elsewhere before you part with your cash.

I ordered a vacuum cleaner on 17 March £179 a few days later they said it would be about 8 days late. I cancelled the order as I couldn't wait that long. Today is 11 May, I have no vacuum and no refund. I will need to reclaim from bank. These people are terrible and customer service is virtually non existent. DO NOT BUY from.them!

I purchased an electric razer and some spare heads, the razer arrived but the spare heads did not. I requested a refund and after numerous e-mails and excuses no refund of monies. Eventually just did not bother responding to my e-mails.

On February 24th I ordered a hoover, 4days later I had an email to say there was a delay of 8days. Still no hoover, I emailed them, the response was still no delivery date. Had a bad feeling about it, so requested a refund. No response for 3days. I put it in the hands of my bank, money has been refunded.
I decided to order from SHARK on Good Friday, my new hoover arrived on the Saturday.

A company full of crooks and conmen. I ordered a Halo cordless vacuum - a good UK brand- from their website. But delay after delay, changing excuses, some in German, prompted me to cancel my order and demand a full refund of £179. Next I knew I received a Royal Mail tracking number and a Chinese mini cordless vacuum was delivered on 4 April.
I have alerted my credit card company to the scam and hope they do the necessary to block future oayments.

Purchase of a cordless vacuum cleaner and delivery was fine until the flexible hose connecting the pipe to the foot broke. It is located in a place where you cannot fix even temporarily with trusty old gaffa-tape. Contacting the company was very positive at first and they offered to send a new foot for the vacuum cleaner. Low-and-behold, the foot wasn't available through the supplier but I could order a new one through Snapbuy website for £40. They offered to reimburse me £40 to pay for the foot. Not being born yesterday, I didn't order the foot and of course the £40 never turned up. I have chased and chased and are continuingly told we're processing the refund.

Do not use, only had vacuum 2 months and wire in charge come out so cannot charge the thing. Customer services neither use nor ornament. They have sent a link to return the defective vacuum but the link does not recognise my order or email address (not possible), I can clearly see the order on my account with Snapbuy, they just ignoring. I shall now contact my credit card company and get the ball rolling with section 75 to get my money back

Bought the hoover, it barely worked, battery last a couple minutes max. The company eventually agreed to refund it but since receiving the product back they are now ignoring all attempts to contact and haven't processed rhe refund. They've delayed and delayed and now ignoring, they have the product and my money!

I bought the honiture hoover and was really pleased with it for a month, then the hose split so it lost suction. Contacted customer services who said they'd contact the manufacturer and get back to me. After numerous emails I haven't heard a word. 6 weeks without a hoover and £179 down. Customer service is awful. Would definitely not recommend this company or products.

I purchased the Honiture X7 vacuum cleaner from Snapbuy UK a year ago, and while the vacuum itself has been great, the charger nearly caused a fire and put myself and those around me in serious danger. After using the charger, I noticed it was overheating, and I could smell burning. It was a terrifying experience that could have resulted in a major fire.

When I reached out to both Snapbuy and Honiture, I was shocked by their refusal to provide a replacement charger under warranty. To make matters worse, I was told that you can't purchase a replacement charger anywhere, as confirmed by two electricians I consulted.

It's incredibly disappointing that these companies don't take responsibility for faulty, potentially dangerous products. I'm still waiting to see if they'll honor their warranty and replace the charger, but at this point, I wouldn’t recommend anyone buy from either Snapbuy or Honiture. I can’t trust these companies with my safety, and I’d advise others to steer clear.

I also didn’t get the x7, I tried the vacuum I was sent, Snapbuy and it constantly clogs up and is very poor quality. I have sent it back, it was bought using Amazon but I doubt I will get anything from the company. Maybe something from Amazon, don’t know but they shouldn’t allow such bad companies on their site.

Dont even want to give it a star!! Mugs , been a week still not got a conformation of order! Dead ting , reported to bank

I WOULD ADVISE PEOPLE TO STEER CLEAR OF THIS COMPANY .I BOUGHT A HOOVER FROM THEM 137.99 AND THE CHARGER DID NOT WORK .I HAVE SENT THEM LOTS OF EMAILS THEOUGH THEIR CUSTOMER SERVICE BUT THEY WILL NOT REPLY.I AM GOING TO TRADING STRANDARDS ABOUT GETTING MY MONEY BACK

I bought a cordless upright vacuum cleaner from this company having seen it appear at number one on a top 10 review list.
I ordered the item at the top of the review list which was model X7 but they delivered a model VAC01 without any comment or any suggestion that it was an exact replacement model. In my opinion this is an inferior product as I have seen it for a cheaper price on several other websites.
I sent four emails in four working days asking for them to clarify the situation and they did not give me the courtesy of any reply whatsoever, despite them saying that they pride themselves in customer service.
I refuse to phone their premium rate helpline because Why should I be penalised with further costs for their deliberate deception. I can also see from other reviews that this company does not give a flying fig regarding any customer service request.
In the meantime, I see that the website reviewing and recommending this product from Snapbuy is actually owned and operated by Snapbuy UK themselves.
Companies house show that Snapbuy has only been trading for just over 12 months - I firmly believe that this is 12 months too long already!!