Skynet is the worst courier company in Malaysia. Their phone lines are out services. Can't communicate at all, sending email still no response, my items stalled for more than a week now. 3 delivery at... Mehr ansehen
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Das sagen Bewerter
I didn't even want to give 1 star for them! Really a worse company! I have sent a mail from Kuching to Johor Bahru on April, and I keep following up almost every month. When I check the tracking, it s... Mehr ansehen
First off - do not use this service. Like many other people here I can only agree, they are one of the worst. But then, what would one expect from an chinese owned algorithm running in some clo... Mehr ansehen
SKYNET Mauritius provides a very bad logistic service. The Temu package took less time to arrive from China to Mauririus than to be delivered from Skynet office to my address. Note that it's a 30 mins... Mehr ansehen
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Das haben sich andere Leute angesehen
***AVOID*** WORST COURIER SERVICE!!!
DON'T USE...Paid $60 for express from the UK to Aus shipped 22nd Oct and it's the 11th Nov NO parcel, NO correspondence about delay, when I contacted them (twice) NO assistance or accountability.... How on earth do such an incompetent company say in business!!! Yet ASOS stay using them just because they are cheap for them to use, ridiculous.
SCAMMERS, THIEVES 🤮
My name is Micaela and I’m writing this statement demanding a full compensation of my parcel that has been lost by you.
Per your company policy, if SkyNet is responsible for the loss of a parcel they’re liable and they have to compensate the customer.
Not lie to me and avoid the essential issue.
August 31st I sent a parcel from Dubai to Australia. The parcel contained a $259.07 AUD brand new dress which was being returned to a Fulfilment Centre of David Jones (a big fashion retailer).
The parcel never arrived at destination, it was lost by SkyNet. And I have proof because:
1. David Jones who is the receiver has confirmed me it hasn’t arrived. And it’s been more than a month since it “supposedly” arrived. Which later on I’ll prove it is a blatant lie.
2. SkyNet’s incriminating emails.
Ever since I sent the parcel out, I checked the tracking status almost every day. I even got emails from you telling me the planes from Dubai to Australia had been delayed and was taking longer than expected.
There weren’t any updates since Sept 13th until after 1st of October when after a month of having it sent I demand my compensation over email. After that day mysteriously the parcel is marked as “Delivered on Sept 15th” in the tracking status
After all the month of September of SkyNet telling me they don’t know where it is.
I have emails dating after Sept 15th when it was supposedly delivered where you clearly say it hasn’t been delivered.
-Sept 20th I received an email from you that says you were still trying to locate the shipment in the depot.
[So how can it have been delivered if you have no idea where it is!??] 🤔
-Sept 23rd another email to re confirm its delivery address.
Your own emails are the proof.
-Sept 29th I sent an email with the screenshot of the latest tracking. Still no signs of the parcel having been delivered.
So how mysterious right after my email the 29th all of a sudden the tracking is updated and marked as delivered Sept 15th!!
You’re a company how can you be lying like this to me?
It’s unacceptable. I want my compensation & money back since the parcel has been lost.
$259 AUD for the dress + 140 AED shipping.
If you say it was delivered send me the GPS location of the device where the postie was when he supposedly marked it as delivered please. Or the signature of the person who received at destination.
You have absolutely no proof of delivery and are trying to put the blame on me.
I’m have a photo of a screenshot of the status I took Friday Oct 1st. It was still showing Sept 13th as the last update and no records of it having been delivered weeks before that.
The receiver David Jones Fulfilment Centre confirmed me the package never arrived at destination (their facility).
I’m have proof of everything and I have sent hundreds of emails with the folder with all the attachments.
I am appalled a company I trusted can treat a customer like this and lie in this way.
You’re literally scammers & thieves. I want my money back or I’ll make a huge case out of with with UAE’s Consumer Protection.
Also, on of your agents offered me a 30 USD as compensation. You’re completely out your mind if you think I’ll agree to that sum!! I paid 140 AED just for the shipping which is almost 40 USD! On top of the $259 AUD of the brand new dress it contained.
Parcel: 020011937766
Blij verrast
Mijn bestelling werd eerst niet geleverd omdat er niemand thuis was. Ik had een briefje gekregen om een nieuwe leverdag te plannen. Dat lukte eerst niet, de site gaf aan dat mijn bestelling al geleverd was.
Ik las daarna al deze slechte reviews en had weinig vertrouwen over.
Toch heb ik toen gelijk een mail gestuurd en gelukkig kreeg ik direct de eerst volgende werkdag een vriendelijke reactie terug en kon ik daarna moeiteloos opnieuw inplannen en kreeg ik precies op geplande dag en tijd alsnog mijn bestelling!
Erg blij dat mijn wantrouwen onnodig bleek te zijn! :)
Do NOT use Skynet! Horrible driver, horrible service
Do NOT use Skynet! Drivers always breakdown or police stop them from delivering. Now is driver breakdown and took my package home. Customer service is useless, dont dare to contact driver. Horrible horrible horrible.
Would give zero starts waited for my…
Would give zero starts waited for my order and never came dont recommend if u live in England
Slowest delivery, False "out-of-delivery" status
Regardless of the item (small and big), it took them three attempts of "out-for-delivery" status in three days only to deliver out the item. Horrible experience.
Worst service one can experience
Worst service one can experience. And this is not the first time. My freeze's door was dented seriously. The newly purchased item from lazada is damaged, and the packaging box also damaged seriously. I wonder will the management seen the bad review rating here. Those workers are not careful and not helpful in delivery goods, no dedication putting on their works. I wonder how will the company make money if the expensive appliance got broken during their delivery process. Is clearly wasting the item, wasting the time of many party and wasting my time from purchasing to returning the broken item.
5 star rating for bad service and 5…
5 star rating for bad service and 5 star rating for lazy delivery man!!!! The delivery man is the worse of the worse he dont want to go down to his vehicle and he want the customer to pick up the delivery 1 block away!!! The last time i read it is door to door but the delivery man is very lazy!!!! This is the 2nd time i encounter this delivery guy bad attitude and arrogant!!!!!
delivery too slow
Item stranded like a decade
Even their hotline not in serviced anymore! If you love what item you buy what things belong to you, please please do not involve it to this suck courier service.
Bad service
Bad service.
I have not recived my parcel, and no one is getting back to me with what is happening, I have been calling them trying to find out what is happening, and no one is taking me serious, they all just say they trying to find out from the driver, and then no one gets back to me.
if i could i would have not given them any star.
Goods paid 19.08.2021
Goods paid 19.08.2021. 31. 08customs cleared. 2 of September goods left Germany, after five days they don't know where is my parcel yet (so they don't know where is a bunch of goods) when will arrive, then when I told them can't believe, they they said they not liar then just hung up the line. Ordered from alza.co.uk. Just cancelled,
No lo recomiendo
He contratado sus servicios a través de Packlink y al ver que no recogen el envío en tiempo y forma, he llamado 2 veces y escrito hasta 4 correos para obtener una sencilla información. En la segunda llamada me atiende un tal Javier y me dice que no me puede atender porque no soy "su cliente", me niega pasarme con un responsable, me pone en espera hasta que finalmente cuelgo, durante la llamada el tal Javier, constantemente me da órdenes, "entienda", "debe entender", etc hasta colmar mi paciencia con su nula educación.
A ver Skynet, para confirmaros que asumo gastos derivados de un envío, existo, pero si os llamo porque no respondéis a una simple pregunta "vais a ir o no vais a ir a recoger que tengo una persona de 81 años esperando desde las 9 de la mañana??" no os molestáis en contestar y que me busque la vida porque no soy cliente vuestro sino de Packlink. Como para volver a contratar cualquier servicio en el que vosotros seáis intermediarios...
A friend of mine from the Dubai…
A friend of mine from the Dubai location sent me a package here in Canada last April13,2021. Its already end of August. Been emailing back and forth for the Dubai and Canada location and both locations are unaware that there is a package. Both blaming at each other. If you want to be a successful courier service, do your jobs properly!!! Technically your company is just a bunch of thieving scammers taking people’s money
RE: skynet.com
RE: skynet21 .. Ok, I've been getting scam calls claiming they're from my service provider and they want to fix my connection as its too slow. They ask me to restart my router then type in an address that begins with skynet21.weeby(dotcom) I always take them that far just to waste their time but never actually type it in. It's always from a noisy call centre and a southern asian accent. .. I did a search for skynet and it brought me here. I suspect skynet is a malaysian dot com that allows anyone to operate their corrupt services from there. I also suspect that the reviews that tell of an excellent service are made by the operators themselves. DON'T TOUCH ANYTHING WITH A SKYNET ADDRESS
Criminals and liars
Criminals and liars
The Worst service ever. I sent garments from UAE to Pakistan as gifts. After one week i was asked to pay 100% as duties and after that box was opened and said it contained indian original garments so they can not be delivered.
I paid twice for courier charges and customs and still it was not delivered.
They are criminals so never work with them.
Not worth your time or money
Im not sure what’s up with this company. I made an order from Milan Italy and was told id have my item in no more than 8 days to U.K. It’s been 16 and they have no idea where the item is. The makeup company is big so I don’t understand why they use this service!? I’ve been buying makeup from them for 3 years and they still use this company. I only make an order 1 time a year because I hate the delivery system. If they delivered in 8 days as promised I would be buying makeup from them every month. I don’t understand why a company would loose business to associate themselves with such a horrible shipping company.
Don’t use Skynet Malaysia services
Don’t use Skynet Malaysia services. If you know the local freight forwarder is Skynet, just find other company. They are very dishonest and stole my expensive toaster. The staff told me seen my item but now just told me Lost in transit. They only pay me rm$100 compensation which I have lost 90% of my money. Stop using this lousy company and not deserve even 1 star.
Customer service is absolutely awful.
Avoid
First off - do not use this service.
Like many other people here I can only agree, they are one of the worst. But then, what would one expect from an chinese owned algorithm running in some cloud to book shipping capacity from real carriers.
They don't have any support personal I suspect, e-mails are neither acknowledged nor answered.
Their tracking is completely incorrect for the actual item being tracked. The delivery time for an item from Germany to UK was 4 weeks instead of the claimed 4-5 days.
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