Excellent service once again , twice in 6 months ! . Won’t hesitate in using Simply Car Mats in the future. Customer service second to none and the boot liner fits perfectly! 👍. Shame the experience... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Customer service is top notch with a product to match! I had to ask a question and delayed an order wait for a photo from the car garage, this left less time to get the product made and they still man... Mehr ansehen
I was disappointed in the quality of the boot liner - the material wasn't as thick as I expected Also a diagram showing where which parts should fit and labelling of the parts would have been h... Mehr ansehen
Third boot liner from Simplycarmats and another excellent product/service. Have now bought liners for Volvo XC90, Tesla Model Y and Volvo XC60 and they are excellent because the attention to detail in... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Simply Car Mats are the UKs leading supplier of car mats and floor mats. Superior quality and design at an affordable price.
Kontaktinformationen
Vereinigtes Königreich
- sales@simplycarmats.co.uk
- simplycarmats.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 45 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really helpful and responsive pre-sale…
Really helpful and responsive pre-sale service. Boot liner fits my X3 perfectly.it will be a shame to get it dirty.
No reply to emails and no phone number
Ordered my mats...no replys to emails and no contact phone number. Eventually got an email saying they were having logistical problems....chased again no reply. Have now cancelled order by email...no reply...will have to contact credit card company.
Unfulfilled Order, No Communication – Legal Action Pending
We placed an order with Simply Car Mats on 21st March and were informed that delivery would take 10 days. As of today, the order has not been received. We have sent three separate emails requesting an update and have yet to receive any form of response.
This complete lack of communication, combined with the failure to deliver the goods within the agreed timeframe, constitutes a breach of contract. It is both unprofessional and entirely unacceptable.
Unless this matter is resolved without further delay, we will be pursuing immediate legal action to enforce the agreement and seek appropriate remedies. We strongly advise others to exercise caution when considering doing business with this company.
Do not buy from Simply Car Mats!
Do not buy from Simply Car Mats!
They did not deliver what I ordered and have failed to respond to my emails. They have my money and I have the wrong car mats. Next stop trading standards…..
Look great and fit perfectly
The mats took a while to arrive (that’s the only reason for four rather than five stars) but I am very happy with them. They look great and fit perfectly onto the studs on the floor of my Volvo V40.
Also a very reasonable price.
Would recommend
Great products
Great quality products, bought floor mats, seat covers and a boot cover. Only thing is the boot cover slightly too big in some areas, but fits good enough and very pleased with the quality. Seat covers fit perfect & very pleased with the quality of floor mats. Great communication & first couple items arrived immediately after ordering. Only wait was the floor mats, but was advised on wait time so it was not unexpected. Overall very pleased with communication and quality - very professional.
Excellent quality mats with fast delivery
Great quality mats delivered quickly and efficiently. Quality of the mats and sizing was perfect and look brilliant in the car.
Was kept informed of delivery updates along the way.
Will definitely be returning if I need another set of mats in the future!
Do Not Use This Company
I made an order in January and have still not received my order and fear I have no hope of receiving it since the company ceased responding to emails on 17 February. Simplycarmats have not refunded me as requested and I have contacted Trading Standards out of principle. Fuming.

Antwort von Simplycarmats
Slow delivery, doesn't fit properly
Delivery much longer than stated on website. Boot liner doesn't fit at all one side and poor fit on two others. It is also poorly finished in comparison to other boot liners I've bought. Communication has been good but doesn't compensate for underwhelming and ill-fitting product.
AVOID
Placed order 16th Jan. Yodel lost the parcel. (Yodel admitted this). Simplycarmats said they were reordered on 10th Feb. I have emailed 6 times since then and they still haven't provided any details on the mats being sent out to me. It's now 13th March and I have no mats, no order confirmation or delivery details and no refund. Now they have stopped replying to emails.
Seriously Covoluted Madness
I gave one star because there is no lower rating. I ordered my mats 07th Feb and Simply Car Mats do not know if they have been produced yet.
Perfect fit Good quality great service
Perfect fit Good quality great service. Really pleased with them
Ordered mats on 16th Feb
Ordered mats on 16th Feb. Had to chase for an update. Provided with shipping details, but items still not handed to carrier after a week. Almost 1 month later and no mats or ETA. Have given up and requested a refund.
Great product…reasonably priced
Ordered car seat covers for my car and was very pleased with quality and fit of the items. They were delivered on time and I am very happy with my purchase
I have had no communications since 12th Feb 2025
I have had no communications since placing the order (12th Feb 2025) with this company. Don't even know when the estimated date of order completion is, or when it is even due to arrive.
Yet, somehow, I am able to receive this survey alright asking about my experience. Surely, you can appreciate how frustrating this is for a customer. No communications on the product, but a survey to complete!
Hey ho!!!Ordered and paid for car mat set on 11…
Ordered and paid for car mat set on 11 Feb. Despite two enquiries as to where my order is I still do not have it. first I was told they were "running behind" and to "be patient"! Then I was told there had been "some flooding which had now been resolved and to be patient"! Two days ago I was told my order was with the courier and to expect email as to delivery.....still waiting... Have told them to cancel order.............Hey ho..............
Order never arrived
Order never arrived! Contacted them after 5days had a response order is being prepared. After 3 weeks of waiting still nothing. Requested a refund - no response! Because I paid via PayPal they sorted out my refund.
Excellent
Excellent - a perfect fit and locating holes in all the right places. Highly recommended for Audi A2 and probably other makes as well.
Excellent quality, fits perfectly
Excellent quality, fits perfectly. Good comms, made certain we had the correct layout before starting work. Highly recommended.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







