ShowZStore.com Bewertungen 174

Great customer service, variety, and prices!

Customer service at ShowZ is one of the best on the internet. They really seem to care about their customers experience. They have helped me a few times with issues that I had, and each time the end result was positive. This is why I continue to shop at their store.

I love show z store I never had a bad experience with the service they always come through thanks to good customer service with involving getting replacement parts and canceling orders i messed up.

I've been a customer for a year and a half and I buy from Show.z in complete confidence and at prices that allow me to indulge myself even with a few whims.
The team is very kind and helpful and they put the customer at the center of everything becoming a customer - centric company.

The competitors are numerous and sometimes even at lower prices but I prefer to buy from show.z due to the cash back system through points you receive for purchases or comments and one thing that makes me buy with peace of mind: if the model purchased is placed in offer from one month after purchase, receive the difference in price as a credit on the store avoiding major disappointments ... in this way I can take what I want without waiting and maybe be disappointed that the stock is finished!

I am one of the victims of the DX9 Gabriel case and I really appreciated how the company took full responsibility for the incident and started a plan to fix it without shifting the blame to suppliers and more, so despite my anger and disappointment I am and remain a big supporter of show.z: disasters inevitably happen, you have to see how you react to them.

PROS: great prices, great customer care, polite and helpful staff, many contact channels including Discord, very convenient cash back system, offers you can't say no to

CONS: the company has grown a lot and I notice a delay in communications and customer care, this does not mean that requests are ignored but I simply notice an under staffing. The after service is managed through another platform: it would be the case to integrate everything into the UI of the store.

TIP: I would also like a paid service where the model is opened and checked by the staff to see if everything is in order, this would minimize returns and problems even for those companies where quality assurance is non-existent. On the customer side, I am confident that I will hardly be disappointed or frustrated by a piece for which I have waited months.

Optimus Pagn on the store, TheAshenOne on discord.

Awesome company gets your items to you as quick as possible. If you ever have a damaged figure they will help you with replacement parts and awesome customer service.

Out of all the online shops for third and fourth party Transformers, there is no place that takes care of their people more than those at Show.Z. At Show.Z, you can find some of the best prices for figures new and old, and their shipping services are unreal. I ordered a figure on November 27th as part of a promo event, and it left their warehouse on the 28th, was on my doorstep on December 6th. It only took 9 days for a package to travel overseas and be in my hands, and on top of that the boxes are packaged incredibly securely. You can trust that anything you order through them will safely, securely, and quickly arrive to your home. On the off chance your figure arrives busted or has a crippling QC issue, you absolutely should tell the Show.Z team. They will do everything in their power to hook you up. I read a story on Facebook about how the leg/hip assembly for Magic Square's Optimus 2.0 was misassembled out of the box, both making it unable to transform and unable to move. He told Show.Z, and Show.Z got Magic Square send an entire replacement half of the figure from the waist down for free! Few businesses will go that far out of the way to help their customers in the same way Show.Z does, and that's why they are the one site I swear by up and down. They have no equal.

Side note, as a fun little bonus, Show.Z also provides free sticker sheets with all their orders with faction insignias of all sizes including Shattered Glass. They don't need to go the extra mile like this, but they do.

This is my go to store for 3rd and 4th party transformers. Fast and free shipping is always a favorite quality.

Negozio super fornito e affidabile con spedizioni rapidissime. Altro loro punto a favore un gran servizio post vendita

Very friendly and punctual staff. Have placed multiple orders with them, and while the shipping can sometimes take longer than I'd hope, that's not on them, it's the international shipping delays. If any of my figures arrive with any issues, they do what they can to fix the problem as soon as possible! I will continue to purchase the bulk of my 3P robots from them for the foreseeable future.

Reliable online storefront. I've been buying figures off and on with Show.Z store for over a year now. Every purchase has gone through smoothly, and their shipping process has been immaculate. I am particularly impressed with how my items are packaged on arrival, they make sure no damage comes to your item during transit! I highly recommend this store.

Reliable and diverse selection. ShowZ has been my go to shop for anything robots. I like how you can preorder items and just forget about it until it releases.

Items are packed well with corner protectors.

Highly recommended!

Have always gotten the products fast, great and fast communication as well. And I love that if you need replacement parts, they got your back.

They're customer support is top notch.
Let's lead with that.
Besides the amazing prices, amazing points system, constant sale items, and free shipping.
It's the customer service that does it for me.

The shop has a variety of items and frequently restocking lots of them. I really like the packaging for all the kits I bought and it's very thoughtful to use those corner plastic protectors, I haven't seen this elsewhere until now. I like the occasional offers too, it keeps me motivated and I will be buying again there!

If you collect Transformers SHOWZ Store is the right place to find them, clear prices including shipping and duties, if you have a problem on arrival they never leave you alone. highly recommended

I buy a lot of action figures from Chinese sellers and Show.Z is by far my favourite shop. They are highly professional, their customer service is friendly and competent and their prices are usually unbeatable. They have a generous reward system that helps lower the already low prices even more. They package the figures in bubblewrap, put it in a sturdy cardboard box with edge protectors and then wrap it up in plastic foil. I've never ever had a package or its contents arrive damaged in the slightest, and I've ordered dozens of items from them. Their After Sales service has always been helpful and reliable as well. I can absolutely recommend buying from this shop!

Amazing customer service and huge variety of kits that you can't really get in most retail stores. Prices are awesome and frequent sales keep things spicy. Absolutely love them and wpuld 10000% recommend to anyone!

Amazing prices and great customer service alongside a wonderful community! I can't recommend them enough

Had an item stolen off my porch, and they replaced it free of charge! Best in the business!

Showz, especially their sister store Gundamit is my go to place for anything 3rd party and resin gundam model kit. Their price is definitely cheaper compare to other site or if you order via taobao buying agent. They also always accept my request to source some resin kits which they don't sell originally, and with again good price as well.

Customer service is top notch as well, Yuan from their team take cares of my replacement part in timely manner, of course it always due to the availability from the manufacturer as well. I heard they are also willing to help you for replacement part even though you bought it from somewhere else.

They are a bit slow in shipping out your order (on average takes about a week before your order left their warehouse), but it is definitely not a problem for me as it's still reasonable.