Dealing with “SAM” was nothing short of a pleasure. He worked with me with honesty and patience as I questioned everything over and over. In the end, the bracelet I received, which was custom-made, wa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It said my package was delivered i opened my front door and couldn't find my package. Tried calling the phone number on the email and it said voicemail was full and I couldn't leave a message. Awful... Mehr ansehen
Unternehmen hat geantwortet
I have now purchased a stunning 7\-carat diamond tennis bracelet, a 2\-carat diamond pendant, and a gorgeous 4\.5\-carat custom\-made diamond ring from Shop QSE\. I couldn’t be happier\! I fin... Mehr ansehen
Unternehmen hat geantwortet
These guys are fantastic!!!! My wife lost an earring and I was able to get a replacement set for a reasonable price.. AAA+++ I will always be loyal customer…..
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ShopQSE is an online fine jewelry retailer specializing in lab-grown diamond jewelry crafted in 14K and 18K gold and platinum. Our collection includes diamond stud earrings, tennis bracelets, necklaces, eternity bands, pendants, and rings for everyday wear and special occasions. Our jewelry is available in different carat weights, diamond shapes, metal colors, lengthsSelected pieces include independent IGI certification, as specified in their product listings. We also offer custom jewelry for customers seeking particular designs, sizes, diamond qualities, or metal options. We understand that buying fine jewelry online is a personal decision. Our team helps customers understand product specifications, choose suitable sizes, and explore customization options. Whether you are choosing a gift or purchasing something for yourself, we aim to make the experience clear and comfortable. We assist with order updates, shipping questions, returns, and exchanges under our published policies. Processing times differ between available inventory and custom orders, and our team can clarify the expected timeline before you purchase. Customer feedback helps us improve. We welcome honest experiences and take concerns seriously, working with customers to understand what happened and offer appropriate assistance. Our goal is to build lasting relationships through thoughtful service, clear communication, and beautiful jewelry.
Kontaktinformationen
3305 Basalt Cove Round Rock, 78681, austin, Vereinigte Staaten
- +1 512 6562590
- info@shopqse.com
- shopqse.com
4,2
Gut
39 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
I’m in love with my new custom made studs!
I’m in love with my new custom made 14k white gold martini set screwback IGI certified 2 carat diamond stud earrings! I submitted a request for a return of a pair of studs in sterling silver that had defective backings and customer service wrote me back right away. I asked if they could create a custom order in 14k white gold martini set screwback 2 carat diamond stud earrings and they created a 3D design for my approval with transparent pricing. The store applied my return towards my custom order and sent me a prepaid return label. We confirmed my order on March 23 and I received my earrings on April 6. I am thrilled with my gorgeous sparkling custom studs! It arrived in a gorgeous heavy gift box with IGI certificates in protective sleeves along with a packing slip and letter signed by the owner. The best part is that the earrings are so comfortable to wear! And the screw backs are secure and high quality. I highly recommend this store for the best quality, service, and excellence in diamond jewelry, as their name suggests! I can’t wait to buy more. Thank you!
12. März 2026
Antwort von Shopqse
Thank you so much for your kind words! 💗
We’re truly happy you loved your custom lab grown diamond studs and had a great experience with us. Your support means a lot—can’t wait to create something beautiful for you again!
The earings are small
10. März 2026
Antwort von Shopqse
We’re sorry to hear that the earrings felt small. If size is your only concern, please feel free to reach out to us at info@shopqse.com our team will help you to place replacement order with Bigger look and size.
Warm regards,
Team QSE
No long wait period for my order
No long wait period for my order
Everything well package
Pricing was affordable
7. März 2026
Antwort von Shopqse
Thank you for your kind feedback! We truly appreciate your support and look forward to serving you again. 😊
After speaking with numerous…A New Raving Fan!
After speaking with numerous competitors, ShopeQSE proved to out shine them all. The customer service, price, fast delivery and quality of the tennis neckless we purchased was amazing. If you are in the market for great jewelry and a five star experience, I highly recommend ShopeQSE without hesitation.
26. Februar 2026
Antwort von Shopqse
Thank you so much for your wonderful review! We’re truly glad you loved the quality, service, and experience with ShopQSE. Your support means a lot to us. 😊
Terrific customer service and…
Terrific customer service and communication in creating this custom ring and the ring is exactly what I wanted!
27. Januar 2026
Antwort von Shopqse
Thank you so much! We’re truly glad we could bring your vision to life and deliver a piece that’s exactly what you wanted. It means a lot to us to know the experience and communication felt right , enjoy your ring! 💛
Antwort von Shopqse
Thank you so much! We’re happy you appreciated the quality and service — it means a lot to us! 😊
I got my refund today 1/12/26.
I ordered lab grown 1 cart each earrings back in November 2025. Sent them back within the 30 days refund policy. My ears were red and sore after a couple of days of wear. I still have not received a refund of over $600.00. In the meantime the credit card company is charging late fees. I filed a dispute 4 days ago and still waiting for my refund. NEVER AGain will I order anything from this company!!!
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Shopqse
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify.
Our records show that this order was placed via Amazon and not directly through our website. For Amazon purchases, returns and refunds are handled entirely by Amazon as per their policies, and sellers have limited control. Our team has responded to you on both Amazon chat and our website chat to provide all possible assistance from our side.
Customer satisfaction is important to us, and we remain happy to help within the scope available. We kindly request you to continue communication through Amazon so the matter can be resolved smoothly.
Warm regards,
Team QSE
Brilliant Earrings when I opened my package.
I opened my package yesterday to reveal the most beautiful sparkling earrings. I ordered 2 carat diamond studs from shop QSE on line. I am extremely impressed with not only the timely shipment but of the quality of these earrings. This is not the first time I’ve ordered from QSE and it won’t be my last.
17. Dezember 2025
Antwort von Shopqse
Thank you so much for your kind words, Marjorie! 💚Your continued trust means a lot to us, and we look forward to serving you again very soon.
Antwort von Shopqse
Thank you so much for your support and trust. We truly appreciate you choosing us!
Very happy with my purchase!
1. Dezember 2025
Antwort von Shopqse
hank you for your support! We’re glad to have you as our customer and truly appreciate your trust.
Love the product
This is a second time I’m ordering , Excellent service and love the product ,
30. Oktober 2025
Antwort von Shopqse
Thank you for coming back to us! We truly appreciate your continued trust and support.
ShopQSE is the best…
ShopQSE is the best for high quality jewelry. Customer Service is excellent and shipping on most items is fast!
22. August 2025
Antwort von Shopqse
Thank you so much for your kind words and support. We truly appreciate your trust in ShopQSE!
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