Shoely Bewertungen 161

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

As part of a running group, we partnered with Shoely on an event. The rep did the scan for us and a shoe expert provided a list of recommended shoes based on questions asked by the in-person rep. Th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The guidance video was a game-changer for me. The science behind why certain running shoes were suggested changed me from being loyal to one brand and now loyal to what my feet need. I've told everyon... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had the 3D scan done at the San Francisco marathon expo. It took a few minutes. Video analysis and recommendations came two weeks later. I just received my order. The shoes with the custom cushion f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been having pain in my feet that is difficult to describe.I ordered the sneakers Shoely suggested, but was disappointed my foot pain continued. August and I emailed back and forth, he suggested... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schuhgeschäft

Vom Unternehmen geschrieben

Shoely is your personalized online shoe store, using the power of 3D technology to deliver insanely comfortable shoes for running, walking, working, hiking and any other way you move.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

161 Bewertungen

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1 Stern

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Bewertet mit 4 von 5 Sternen

Insole Longevity

As part of a running group, we partnered with Shoely on an event. The rep did the scan for us and a shoe expert provided a list of recommended shoes based on questions asked by the in-person rep. The experience was excellent. The shoes and insoles arrived roughly 2 weeks from the date of order. The custom insoles were great. However, as an avid runner, the insoles snapped/broke at around the 300-mile mark. The insole lasted roughly 5 months, with regular running use.

I was told I should replace them with every new pair of shoes I buy (300-500 miles). It narrowly met the minimum mileage mark. However, the insoles did not last as long as the shoes. I am going strong with a different set of insoles.

23. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Shoely

Hey Bryan, thanks for your review. The snapping/breaking you described is definitely not something we consider normal wear, even at that level of mileage. We'd like to get these replaced for you. Can you please reach out to us directly at the link below so this can be arranged?

https://www.shoely.com/pages/contact-us-1

Bewertet mit 5 von 5 Sternen

I love that I get a shoe and insole…

I love that I get a shoe and insole fitted specifically for me. This time the shoe was a little small and they mailed me new shoes in a day! Great service!

23. Januar 2025
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Antwort von Shoely

Thanks Heidi! Always our pleasure to help! 😀

Bewertet mit 1 von 5 Sternen

FAIL

Originally it was a mold of your foot you sent back, now it is an app on iPhone to scan your foot! If you’re very flexible, maybe a 20 year old girl this may be easy for you to scan! Was very difficult and eventually I got it done, however I was very disappointed with the inserts and I sent them back!

20. Januar 2025
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Antwort von Shoely

Hi Corey,

Thank you for giving Shoely a try and for sharing your feedback. We’re sorry to hear that our product wasn’t the right fit for you. While we aim to make the scanning process as smooth as possible, we understand it may not work perfectly for everyone.

We truly appreciate you giving us a shot and wish you the best in finding the right solution for your needs!

Team Shoely

Bewertet mit 3 von 5 Sternen

I had a long weight for the delivery of…

I had a long weight for the delivery of my insoles. Up on opening the package, I noticed something that i found questionable. I was hoping the insoles would show a distinct variation between the left and Right. Because my right foot a year ago suffered a broken bone. And my orthopedic doctor has recommend a high quality insoles to help support my falling arch. However, with both the shoes being identical, I failed to see where it would help support my falling arch. Nevertheless, I have given the insoles adequate time to see if they would help support my arch. I am sorry to submit that there is no noticeable change in the fall in art. But I do compliment your company on fast professional service. The delivery issue was not the fault of your company, but lies upon the postal service.
Thanks again

1. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Shoely

Hi Michael,

Thank you for sharing your experience with us. We sincerely apologize for the shipping delay and appreciate your understanding that it was beyond our control. We’re glad to hear that you found our service professional and responsive.

We strive to provide high-quality custom insoles designed for personalized comfort and support, but we understand that individual needs can vary—especially in cases requiring more specialized orthopedic support. We appreciate you giving them a fair try and are sorry they didn’t meet your expectations.

If there's anything else we can do to assist, please don’t hesitate to reach out. Wishing you the best in finding the right solution for your specific arch support needs!

Best,
The Shoely Team

Bewertet mit 1 von 5 Sternen

I NEVER received the email to continue…

I NEVER received the email to continue with the custom shoe fitting. There is no customer service that responded to my request to complete the fitting.

5. Dezember 2024
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Antwort von Shoely

Thank you for your feedback, Jeffrey. I’m sorry to hear about the issue—it sounds like something was missed in the process. Rest assured, we’ll reach out to you directly via email to make sure this is resolved promptly.

Bewertet mit 5 von 5 Sternen

A fantastic product!!

I had plantar fasciitis. A podiatrist recommended a customer insert. I spent $300 on them. I wasn't going to buy another pair, given the price, plus they bother my feet. I saw an ad for shoely's customer designed insert for $79. I tried them, and they are far better than the $300 ones from the podiatrist. I now have five pair for my various shoes and my plantar fasciitis is gone. I had a little trouble getting the iPhone to scan my foot, but figured it out after a couple of tries. I'd highly recommend these inserts.

5. Dezember 2024
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Antwort von Shoely

Honored to support you! 🙏

Bewertet mit 5 von 5 Sternen

Great shoes and insoles!

My shoely insoles have been amazing! After breaking them in my foot feels very supported and my body feels much better running. I used to have ankle pain from running and these insoles have definitely helped me continue running pain free. Highly recommend!

13. Dezember 2024
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Antwort von Shoely

Honored to support you, Paxton! 🙏

Bewertet mit 5 von 5 Sternen

Great customer service

In terms of alleviating plantar fasciitis, I don't believe the Shoely inserts provided more relief than over-the-counter (and much cheaper) inserts that are available at any drugstore. 12/20/24 - Update to my 2 star review. August contacted me after posting my review. He informed me that Shoely’s product development team is working to improve cushioning/support for PF. August also returned my payment. I am now giving Shoely 5 stars for their customer support, integrity and willingness to stand behind their product.

29. Oktober 2024
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Antwort von Shoely

Thanks for your feedback. I'm sorry to hear our product didn't meet your expectations. Count on us to reach out to you directly to resolve the issue or offer you a full refund. -- Updated Reply: A pleasure working with you, GB, and looking forward to keeping you updated on our progress.

Bewertet mit 5 von 5 Sternen

What an awesome experience

I purchased insoles for planter fasciitis. They insoles are fantastic and this company is a joy to work with. They take customer service to the next step. I would highly recommend this company and their products.

20. November 2024
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Antwort von Shoely

Thanks for the review, Fred! Glad we could help and really appreciate the kind words. 🙏

Bewertet mit 5 von 5 Sternen

Dress Shoe purchased, Perfect Fit!!

I’ve been enjoying buying my running shoes through Shoely. This purchase I used Shoely to purchase dress work shoes (Cole Haan). I was delivered the perfect size and didn’t have to order several sizes like I usually do when I shop for dress shoes. I actually was sent a 10 wide and it’s so much more comfortable. I didn’t know I needed a wide, but that’s the great technology with the Shoely scan.

22. Oktober 2024
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Antwort von Shoely

Thanks Brandon! We've always got your back (and your feet) 👣

Bewertet mit 5 von 5 Sternen

The customer service is great

The customer service is great, you can always rely in that their aim is customer satisfaction, every time i have purchased a shoe with them it would have been an smooth process plus the recommendations based on my profile have been accurate so far (already purchased 2 shoes, each one 500+ miles)

6. August 2024
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Antwort von Shoely

Always our pleasure to help support you and your family! 🙏

Bewertet mit 1 von 5 Sternen

Not Worth It

For all of the expense and tech of these insoles, I don’t find them any more comfortable than a basic, off-the-shelf brand. The lack of a metatarsal support, or even the option of one, is another huge oversight. I’m disappointed.

26. September 2024
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Antwort von Shoely

Thank you for the feedback, Mark. Your experience doesn’t meet our standards, so I'll be reaching out directly to help resolve the issue.

Bewertet mit 5 von 5 Sternen

Fantastic service!

Fantastic support to choose the shoes. I felt the size didn’t work for me, but they very quickly shipped another pair in time for NYMarathon! Amazing customer service and responsiveness.

25. September 2024
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Antwort von Shoely

Honored to help, Carlos! 🙏 Hope you had an amazing race!!!

Bewertet mit 5 von 5 Sternen

Unfortunately your product did not work…

Unfortunately your product did not work for me, but your customer service was excellent. They gave me multiple options to try and solve the issue and when that didn’t work offered to refund the purchase before I could ask. I am very grateful for their support.

21. September 2024
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Antwort von Shoely

Thanks so much for the review, Robert! Bummed that our product wasn't a fit for you, but thankful for your being willing to give us a shot! 🙏

Bewertet mit 5 von 5 Sternen

I'm a bit of on "old fashion" person…

I'm a bit of on "old fashion" person who really enjoy's great level of service and the feeling that the salesperson is 100 % present in the moment.

Team Shoely you did it again! Thank you and looking forward to our next meeting.

20. September 2024
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Antwort von Shoely

Always a pleasure to help, Tom! 🙏

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