Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The shipment from the Chicago area to a remote town in Northern w Wisconsin took a bit more than 26 hours. Incredible effort and great experience.
The pick up and drop off were easy and done well. What was not good is our brand new trunk got trashed some how on the outbound leg to the camp. It arrived with the bottom metal bracket complete... Mehr ansehen
Unternehmen hat geantwortet
First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps
Vom Unternehmen geschrieben
- We Are Committed To Our Customers
- With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
- We Ship All Your Camp Gear
- Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Kontaktinformationen
324 Datura Street, Suite 400, 33401, West Palm Beach, Vereinigte Staaten
- (855) 540-2267
- customersupport@shipcamps.com
- shipcamps.com
4,5
Hervorragend
533 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Trunks were picked up
Trunks were picked up, delivered and returned on time and intact
18. August 2025
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
The trunk was completely damaged when…
The trunk was completely damaged when it arrived at her camp from our home. Hinges were off. Had to be taped together to send back home.
17. August 2025
Antwort von Ship Camps
Hello Karen,
Thank you for your review.
We're sorry to hear that your trunk sustained damage during transit. As we do not see that you've contacted our team directly on this matter, a member of our claims team will be in touch to provide assistance. We look forward to addressing this and making things right.
If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Easy and competitive pricing!
Shipping was easy and very competitively priced! The camp trunk and large bag arrived much faster than the estimated arrival time. Will definitely use again!
11. August 2025
Amazing customer service !!
13. August 2025
Easy and effecient
17. August 2025
Fantastic
Fantastic. Best way to ship luggage. Everything was done as if it’s a swiss watch
17. August 2025
The delivery was very expeditious and…
The delivery was very expeditious and the packet for labeling system and follow up emails on tracking were excellent
14. August 2025
Exelent company ,how manage
Exelent company ,how manage , updates of your kid luggage and answer back if you have question.
15. August 2025
Clear communication and customer service
Ship Camps communicated clearly throughout the process. When their was an issue with our bag being damaged, the process to submit a claim and approval of the claim was easy and efficient.
16. August 2025
Very convenient and well worth the…
Very convenient and well worth the cost. All of my attempts to ship my daughter’s bags to camp were epic fails. Thank goodness for Ship Camps!
16. August 2025
We have used Ship Camps for the past 2…
We have used Ship Camps for the past 2 summers and they have always been Excellent!! Highly Recommend!!
15. August 2025
Great Experience Year After Year.
15. August 2025
Ship Camps is a big scam
Ship Camps claimed my bags were oversized when they weren’t. They said that they weren’t going to charge me extra and they did. I had to file a complaint with the credit card company.
14. August 2025
Antwort von Ship Camps
Hello Jackie,
Thank you for your review.
Our team sincerely apologizes for any confusion regarding the dimensions of your bag. We charged an overage fee based on the dimensions provided by the carrier. Upon review of the phone call you placed with one of our representatives, we see that you should have received a refund for this. We will be in touch to correct this issue.
If you have any questions, please do not hesitate to contact us by phone at (855) 540-2267 or email us at customersupport@shipcamps.com. Thank you!
Efficient and careful
Efficient, careful, and on time pick up and drop off of camp duffels.
14. August 2025
Damaged trunk
Original post: For the amount of money this cost, I was pretty disappointed to see it dumped by FedEx covered in damage. I reached out to Ship Camps and got an auto email about filing a claim, which I have now done. But not much on the customer service. We had just purchased a really nice brand new trunk and I assumed Ship Camps provided care in shipping.
Updated: I was told that I would be receiving reimbursement for the damaged trunk. Filing the form was very time consuming (I spent over an hour taking the right pictures and gathering the right screenshots etc). So while I am still disappointed in the quality of service provided, and would have preferred a non damaged trunk & not having to spend an hour filing my claim & not needing to know order a new trunk and dispose of the damaged one, I am happy with the resolution given the circumstances.
13. August 2025
Antwort von Ship Camps
Hello JG,
Thank you for your review.
We sincerely apologize for the damage to your trunk. Please know that no automated email was sent in response to your inquiry, although we understand your view, as our team was quite quick to respond. A supervisor replied to your initial inquiry within 3 minutes to provide you with a claims form. Upon completion of the claims form, our claims team was able to send an approval email within 15 minutes of receipt. Our team appreciates you reaching out to us about the damage so that we could help remedy the situation.
If you have any questions, please do not hesitate to reach out to us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
It would have been helpful to get…
It would have been helpful to get information in advance regarding what time the luggage would be delivered
14. August 2025
Soaked Trunks
Despite having two covered porches in the front of my house, delivery dropped 5 trunks off on the side of my house with no coverage and it rained and now my trunks are soaking wet and I have to wash the entire contents of them.
13. August 2025
Antwort von Ship Camps
Hello Susan,
Thank you for your review!
We're sorry to hear your trunks were wet upon receipt. Our team is reaching out to see if you need any claim assistance, as we have not yet heard from you directly. We understand how frustrating this must have been and can assure you that we are bringing this matter to the carrier's attention.
If you have any questions or would like to discuss your order further, please do not hesitate to contact us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
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