Alex made sure the inground umbrella stand would fit the existing umbrella which had now been discontinued. This involved a number of texts and measurements. Thank you for all your help.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Shade Australia provided brilliant communication, fast dispatch and the delivery was exceptionally fast too. After placing my order, I realised the following day that I had not ordered enough EasyKl... Mehr ansehen
Unternehmen hat geantwortet
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Mehr ansehen
Unternehmen hat geantwortet
It took about 27 days from placing the order online to the umbrella arriving at my rural NSW address, and I did have to follow up with both Shade Australia and the freight carrier to track its progres... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Kontaktinformationen
17, 2565, Ingleburn, Australien
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Hervorragend
2647 Bewertungen
Bittet Kunden um Bewertungen
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Best assistance ever
Best assistance ever - solved our issue immediately.
Update: our new base has arrived and is prefect. Thank you Shade Aust and all your team - even your delivery guy was fantastic.
24. März 2026
Antwort von Shade Australia Pty Ltd
Hi Michael,
Thanks for your five star review based on your order with us!
We're so thrilled to hear that you really appreciated our help and that we were able to solve your issue straight away! We'll always do our best to help our customers.
I hope your Sunranger Granite Base does a wonderful job for many years to come!
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Craig,
Thank you for your five star review!
We're thrilled that your Umbrella Protection Cover was received in good time and that it's perfect for your needs!
Kind regards,
Alana
Quick service
Quick service. Instructions weren't very clear on how to install the rod. Eventually got there. Great product.
8. März 2026
Antwort von Shade Australia Pty Ltd
Thank you for giving us a review!
We're glad to hear that you received your Umbrella Protection Cover in good time! The rod can be a bit tricky to find the pocket at the end of the cover but I'm glad you're happy with the quality!
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Richard,
Thank you for taking the time to write us a five star review based on your experience with us!
We're glad to hear that you received your Asta Cantilever Umbrella quickly - I'm sure it will do a fantastic job for you for many years to come!
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Peter,
Thanks for taking the time to write us a five star review!
We're very glad to hear that you found us to be a reliable supplier with a website that's easy to order from!
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Mark,
Thank you for your five star review!
We're glad to hear that it was easy for you to place an order as a first time customer! This is definitely something we focus on when it comes to our website!
Kind regards,
Alana
very personable & helpful
very personable & helpful
being able to talk with real people is always a win for me
3. März 2026
Antwort von Shade Australia Pty Ltd
Hi Caithlin,
Thank you for taking the time to write us a five star review based on your order with us!
We're always happy to help and can guarantee that if you call or message us online, you'll be talking to someone from our office!
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Mandy,
Thank you for your five star review!
It's great to hear that you found it easy to find the right size Umbrella Cover for your needs - we have worked so hard to make sure our site is easy to use so we're thrilled about your review!
I'm sure your new Umbrella Protection Cover will do a fantastic job for you for many years to come.
Kind regards,
Alana
Shelta Fairlight
The Shelta Fairlight is an excellent umbrella. It is light, easy to expand and the tilt function is effective. After ordering the umbrella, we needed advice on an umbrella cover and had excellent service via phone. Thank you!
9. Februar 2026
Antwort von Shade Australia Pty Ltd
Hi Jane,
Thank you for taking the time to write us a fantastic five star review based on your experience with us!
It's wonderful that you're very happy with the features of the Fairlight Centrepost Backyard Umbrella and that you appreciated our over the phone advice regarding your cover!
Kind regards,
Alana
Easy to order
Easy to order. Very happy with product performance in harsh environment.
22. Februar 2026
Antwort von Shade Australia Pty Ltd
Hi Katrina,
Thank you for your five star review!
We're thrilled to hear how happy you are with your new Cantilever Umbrella Protection cover and how well it protects your umbrella under the harsh Aussie sun!
Kind regards,
Alana
Great product
Easy to find product online. Quick delivery - did feel the delivery amount was a bit high. Product was great, husband ver y happy with the quality. We couldn't find This product locally anywhere.
29. Januar 2026
Antwort von Shade Australia Pty Ltd
Hi Teresa,
Thank you for taking the time to write a review for us!
We're very glad to hear how happy you and your husband are with the quality of your new Shadefix Shade Cloth Fixing Strips! We are looking at getting them stocked in hardware stores but for now we're the only stockists. We'd be happy to have a look at shipping for you if you need more, please don't hesitate to reach out!
Kind regards,
Alana
Absolutely Excellent umbrella had mine…
Absolutely Excellent umbrella had mine for 8years and still in just as good condition as the day I brought it. It is well used and we use it all in all weather conditions. Well worth the money. Just brought another one for another area.
16. Februar 2026
Antwort von Shade Australia Pty Ltd
Hi Drew,
Thank you so much for taking the time to write us a fantastic five star review!
We're very glad to hear how robust your last Asta Cantilever is - I'm sure your new one will be just as strong!
Kind regards,
Alana
Very quickresponse to order and…
Very quickresponse to order and fantastic product.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Shade Australia Pty Ltd
Hi Russell,
Thank you for the five stars!
We're very glad you're happy with your 303 Fabric Guard - I'm sure it will do a fantastic job at protecting your outdoor fabrics!
Kind regards,
Alana
Everything perfect form order
Everything perfect form order, compunction and delivery
1. Februar 2026
Antwort von Shade Australia Pty Ltd
Hi Brad,
We're very glad to hear that you are happy with how we processed your order professionally and in good time - I hope your new Umbrella Protection Cover does a fantastic job!
Kind regards,
Alana
Excellent service and prompt delivery
Excellent service and prompt delivery - just what you need from anyone you deal with.
31. Januar 2026
Antwort von Shade Australia Pty Ltd
Hi Greg,
Thank you for your five star review based on the order you made with us!
We're very glad that your received your order quickly and that you were satisfied with the level of service you received throughout your order. I'm sure your new Umbrella Protection Cover will do a great job.
Kind regards,
Alana
Quick and easy to order and fast…
Quick and easy to order and fast delivery right to our door.
31. Januar 2026
Antwort von Shade Australia Pty Ltd
Hi Simone,
Thanks so much for your five star review!
It's great to hear that your Fairlight Centrepost Umbrella was delivered to you quickly and that you found it easy to order online! These are two aspects that we put a lot of effort into so it's fantastic that you noticed!
Kind regards,
Alana
Love it
Prompt delivery, easy assembly, excellent product - it's coping very well with my breezy balcony and looks great. Best umbrella ever.
24. Januar 2026
Antwort von Shade Australia Pty Ltd
Hi Jaqi,
Thanks for your five star review!
We're so glad to hear how happy you are with your new Corso Centrepost Umbrella!
We do our best to ship quickly so it's great that you received your order in good time, and found it easy to assemble!
Kind regards,
Alana
Felt like I was dealing with a…
Felt like I was dealing with a professional company 👌
16. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Raymond,
Thank you for writing a five star review for us!
We certainly do our best! I hope your BirdNet does a fantastic job for your needs.
Kind regards,
Alana
Shade Australia was very easy to deal with…
Shade Australia was very easy to deal with. Their product was shipped immediately after ordering, and it was exactly as described, and extremely good quality. Would highly recommend them.
29. Januar 2026
Antwort von Shade Australia Pty Ltd
Hi Harry,
Thank you for your five star review!
We're very glad to hear that you had an excellent experience with us when ordering your Umbrella Protection Cover online!
We always do our best to ship as soon as we can so it's great that you received it so quickly, and that you're happy with the quality!
Thank you for your recommendation!
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Kelly,
Thank you for taking the time to give us a five star review!
We're very glad to hear that you found it quick and easy to order an Umbrella Protection Cover from our website - that's our aim for all of our customers!
Kind regards,
Alana
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