Alex made sure the inground umbrella stand would fit the existing umbrella which had now been discontinued. This involved a number of texts and measurements. Thank you for all your help.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Shade Australia provided brilliant communication, fast dispatch and the delivery was exceptionally fast too. After placing my order, I realised the following day that I had not ordered enough EasyKl... Mehr ansehen
Unternehmen hat geantwortet
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Mehr ansehen
Unternehmen hat geantwortet
It took about 27 days from placing the order online to the umbrella arriving at my rural NSW address, and I did have to follow up with both Shade Australia and the freight carrier to track its progres... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Kontaktinformationen
17, 2565, Ingleburn, Australien
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Hervorragend
2647 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent
Shade Australian it was an online order and the service was outstanding took just under a week to be delivered.
1. Januar 2026
Antwort von Shade Australia Pty Ltd
Hi Geoff,
Thanks for taking the time to give us a five star review!
We're thrilled that you had a great experience with our store and that you received your order in good time! We always do our best to provide a high level of service for our customers and it's wonderful that you appreciated this!
Kind regards,
Alana
Excellent service
Excellent service. Kept me informed of progress, fast delivery, and great product.
27. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Kieran,
Thank you for the five stars!
It's fantastic to hear that you appreciated being kept informed throughout your order and that you received your order quickly! We always do our best to ship.
Kind regards,
Alana
Good Customer Service und prompt…
Good Customer Service und prompt delivery - great product
28. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Margret,
Thanks for the five star review!
We're very glad that you were happy with the level of service you received throughout your order and that you received your Shelta Harbord Centrepost Umbrella in good time! We're also happy to hear that you're happy with the quality!
Kind regards,
Alana
Being able to get the product
Being able to get the product, and getting regular emails to update me on my order.
26. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Peter,
Thank you for your five star review based on your order with us - we're so glad that you appreciated the level of communication you received!
I'm sure your Shadefix Shade Cloth Fastening Strips will do a fantastic job for you for many years to come!
Kind regards,
Alana
The fact that you left a phone number…
The fact that you left a phone number for any help I needed
I rare option in today world thank you
10. Januar 2026
Antwort von Shade Australia Pty Ltd
Hi Anthony,
We're so glad to hear that you appreciate our communication options - we're always happy to help via email, call, or text!
Kind regards,
Alana
Excellent Service and Fast Delivery
I received clear and helpful instructions on selecting the right umbrella cover, which made the process simple and stress-free. The company also did an excellent job keeping me informed about the delivery, and the delivery itself was fast and efficient
26. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Kelvin,
Thank you so much for taking the time to write us a five star review!
We're thrilled to hear that you had a great experience with our store throughout your order with us, and we're also so glad to hear that you appreciated the level of communication you received regarding delivery!
Kind regards,
Alana
The staff are friendly and helpful
The staff are friendly and helpful. The umbrella was delivered quickly and it is great quality.
17. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Alex,
Thank you for the five star review!
We're very glad to hear that our staff were able to help you out with any questions you had regarding our range - we're always happy to share advice and experience from over 25 years in business. We're also glad to hear that you received your umbrella in good time!
Kind regards,
Alana
A great umbrella
A great umbrella, arrived as described in the sensational ecru fabric... but your delivery partners need to up their communication game to make receiving the goods easier and faster
19. Dezember 2025
Antwort von Shade Australia Pty Ltd
Thank you for sharing your review based on your experience with us!
We're very glad to hear that you're happy with the quality of your new Sunranger Woodlands Collection Umbrella and that you've found that it is as described on our site. We appreciate your feedback regarding delivery - we're always looking for ways to improve customer experiences.
Kind regards,
Alana
Helpful information
Description on web site helped make us a decision on what size shade cover we needed. Very fast delivery at a busy time of the year. The cover fits well.
21. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Jennifer,
Thank you for your five star review!
We're glad to hear that you appreciated the information on our product pages to help select the right size you needed for your umbrella cover. We always do our best to ship as soon as we can so it's great that you received your order in good time!
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Victoria,
Thank you for taking the time to write us a review!
We're glad that you're happy with your new Willow Tree rain umbrella and appreciate your feedback regarding the courier that it was shipped with.
I'm sure your Rainbow Umbrella will do a great job for you for many years to come!
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Stephen,
Thank you for your five star review!
It's great to hear that you found our website easy to use. Our team has worked very hard on making the website not only look good but navigate well too!
Kind regards,
Alana
Excellent website giving details of…
Excellent website giving details of products. Offer of on line help available. Prompt delivery during Christmas rush.
17. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Michael,
Thank you for your five star review!
It's great to hear that you appreciate the amount of information we have on the website for our products, as well as our live chat/sms. We're also very glad to hear that you received your Lynden Cantilever Umbrella in good time over the Christmas holidays!
Kind regards,
Alana
Had difficulty stand - problem solved
Had difficulty finding in Melbourne an umbrella stand for my large umbrella. Froblem fixed in five minutes of chat with these guys. Ordered the on line at a good price on Friday, arrived Monday.
I recommend Shade Aust most highly.
18. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi David,
Thank you for taking the time to write us a five star review.
It's great to hear that you received your order in good time and that we were able to help you out with the issue you encountered! We're always happy to help.
Thank you for your recommendation!
Kind regards,
Alana
Very Cool Cabana
I’m very pleased with my cabana. Your representative made contact promptly regarding my colour choice being sold out & I received my cabana within 2 days, a week prior to my expectation 🙏
The cabana is easy to erect, provides good shade & easy to dismantle.
18. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Jennifer,
Thank you for your great five star review!
We're thrilled to hear that you received your Sunnylife Beach Cabana so quickly! We always ship as soon as we can and it's wonderful to hear how easy it is to use!
I'm sure it will provide plenty of cool shade for many beach trips to come!
Kind regards,
Alana
Return customer
Simple, professional, on time delivery, quality product. Cannot expect anymore.
18. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Janice,
Thank you for your wonderful five star review based on your experience with our store!
We're very glad to hear that you found our business to be reliable and trustworthy to supply quality products.
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Dionisia,
Thank you for your five star review - we're so thrilled to hear how happy you are with the quality of your new Harbord Centrepost Umbrella as well as with the delivery of your order.
Kind regards,
Alana
Outdoor Umbrella Cover
Product appears to be what I am looking for. Prompt reply to text regarding waterproof. Appreciate Boxing Day discount.
27. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Patricia,
Thanks so much for taking the time to write us a five star review!
We're very glad to hear that you appreciated our quick reply to your question as well as our boxing day sale! I'm sure your new Umbrella Protection Cover will do a great job at keeping your umbrella safe from the elements.
Kind regards,
Alana
Linden 3.3 m. Octagonal.
Delivery was prompt. The umbrella is easy to use and effective for our use.
8. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Neil,
Thank you for your five star review based on your order with us!
We're very glad to hear that you've found your new Shelta Lynden Cantilever Umbrella to be easy to use and effective for your home/backyard! It's also great to hear that you received your umbrella promptly with an interstate delivery! We always do our best to ship as soon as we can!
Kind regards,
Alana
Antwort von Shade Australia Pty Ltd
Hi Keith,
Thanks for taking the time to give us a five star review!
We're very glad that you're happy with the quality of your new Sunranger Eden Centrepost Umbrella, as well as with the service you received throughout your order. We ship as soon as we can so it's also great to hear that you received your umbrella promptly!
Kind regards,
Alana
Easy to order and quick delivery
11. Dezember 2025
Antwort von Shade Australia Pty Ltd
Hi Andy,
Thanks for your five star review!
We're glad to hear that you found it easy to order online and received it quickly - we always ship as soon as we can!
Kind regards,
Alana
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