Parcel not received. I used their webform to contact them, no response. I then used their direct email address to contact them, no response. I finally received a response back from their chat service,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They sent me the wrong bread bin & I reported this to them on the 17th April. On the 20th Ethan Ben replied to say they would sort it out but never did, they don’t answer the phone or reply to my mail... Mehr ansehen
Rotary Washing Line Highly Recommended! I'm thrilled with my 4 Arm 40m Rotary Airer from SG TRADERS ™️! It's incredibly sturdy and holds a large amount of laundry, making drying clothes a breeze.... Mehr ansehen
Unternehmen hat geantwortet
Cromarty Plant Pot A fantastic buy! I recently purchased the SG TRADERS ™️ Set of 2, 30m Cromarty Plant Pots and I'm beyond impressed! The pots are not only stylish with their sleek design but al... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Elevate your home with SG Traders on Shopify! Discover laundry essentials, airers, homeware, Eva mats, and stylish furniture. Transform your space effortlessly. Shop now!
Kontaktinformationen
57 Forth Street, G41 2SP, GLASGOW, Vereinigtes Königreich
- +442045843860
- info@sgtraders.co.uk
- sgtraders.co.uk
2,5
Mangelhaft
25 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Nice product and good service
7. Mai 2024
Antwort von SG Traders™
Thank you for your kind words! We're delighted to hear that you're pleased with both our product and service. Your satisfaction is our priority, and we look forward to serving you again in the future. Have a wonderful day!
Exceptional Service and Quality Products!
I recently had the pleasure of purchasing from SG Traders, and I must say, I'm thoroughly impressed! From start to finish, the experience was top-notch.
Firstly, their website is user-friendly, making browsing and purchasing a breeze. I found exactly what I was looking for without any hassle.
Secondly, the customer service was exceptional. I had a few questions before making my purchase, and their support team was prompt, knowledgeable, and friendly. They went above and beyond to ensure all my queries were addressed satisfactorily.
And let's talk about the products! The quality surpassed my expectations. Everything I ordered arrived in perfect condition and lived up to the descriptions on the website. It's evident that SG Traders takes pride in offering only the best to their customers.
Furthermore, the shipping was quick and efficient. I received my order well-packaged and within the promised timeframe, which is always appreciated, especially when eagerly awaiting a purchase.
Overall, I highly recommend SG Traders to anyone looking for a reliable ecommerce company. Their commitment to excellence in both service and product quality sets them apart. I'll definitely be a returning customer! 5 stars without hesitation.
2. April 2024
Bewertung ohne vorherige Einladung
Antwort von SG Traders™
Dear Nauman Ul Haq,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you had such a positive shopping journey with SG Traders.
Thank you once again for choosing SG Traders. We truly appreciate your support and your kind words.
Warm regards,
SG Traders Team
paid extra for next day delivery but it…
paid extra for next day delivery but it did not arrive. no response to phone calls. eventually got an email. item i ordered was exactly as described (rotary drier) have been using it with no issues apart from the spike for putting into the ground is not heavy duty as described
1. April 2024
Antwort von SG Traders™
Dear Karen Gowland,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your delivery and the spike for the rotary drier.
We understand how important timely delivery is, especially when opting for next day delivery. We are truly sorry that we did not meet your expectations in this regard and for any frustration caused by the lack of response to your phone calls. We strive to provide prompt and efficient customer service, and we regret falling short on this occasion.
Regarding the spike for the rotary drier, we appreciate you bringing this to our attention. We take product descriptions seriously, and we will review the information provided to ensure accuracy and clarity for our customers.
We're delighted to hear that the rotary drier itself meets your expectations and that you've been using it without any issues. Your satisfaction with our products is our top priority, and we're grateful for your support.
Please know that your feedback is invaluable to us as we continuously work to improve our products and services. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to contact us directly at info@sgtraders.co.uk.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding and support.
Warm regards
very disappointed in every aspect of the transaction.
I recieved an email April 9th telling me my order had "got defective" in transit and was the last one in stock of that colour and to please choose another colour and tell you - which I did. It then took until April 15th for you to send another email telling me my order had been distpached and would arrive within 24 working hours (which I assumed was 3 working days). I sent an email asking if I would be able to track it and if I would get a text / phone message saying the delivery was nearby. I got no reply to that email and the delivery happened on the 18th early morning with no warning. I was in by chance or I would have missed the delivery. I am very disappointed in the damage caused and in the lack of communication and time taken in delivering the goods a second time. I have never heard this happening before to anyone and will not be recommending you or using you in the future.
9. April 2024
Antwort von SG Traders™
Dear Iain Nicholls,
We are truly sorry to hear about your disappointing experience with your recent purchase from us. Please accept our sincerest apologies for the inconvenience caused.
Upon reviewing your order history, we understand that there were unforeseen issues with the initial delivery, resulting in a delay and a need to replace your item. We deeply regret any frustration or inconvenience this may have caused you. We strive to provide a seamless shopping experience for all our customers, and it is disheartening to learn that we fell short of your expectations on this occasion.
Regarding the lack of communication and tracking information, we understand how important it is to stay informed about the status of your order. We sincerely apologize for any oversight on our part in not promptly addressing your inquiry and providing the necessary updates. Rest assured, we have taken your feedback to heart and will be reviewing our communication processes to ensure a more responsive and transparent experience for our customers moving forward.
We genuinely value your business and are committed to making things right for you. We would like to extend our gratitude for bringing this matter to our attention and for giving us the opportunity to address your concerns. Your satisfaction is of the utmost importance to us, and we hope to have the chance to restore your faith in our brand in the future.
If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out to us directly. We are here to help in any way we can.
Once again, we apologize for the inconvenience and thank you for your understanding.
Warm regards,
Best Regards
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.