Stunning frame. Not a person to leave reviews I could not pass up the opportunity to leave a positive review. From ordering to delivery it was easy and quick. I would definitely recommend and I would... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had a little issue with the colour but absolutely commend the quality of customer service in getting it rectified super quickly. I would not hesitate to use Scottsy again. Thank you
Absolutely fantastic service from simple ordering process to very fast delivery. I am really pleased with the picture of our dog Norman, it is a lovely quality print and the frame is of high quali... Mehr ansehen
Ordered a memorial picture of our 2 beloved dogs which sadly past away in recent times. The frame and picture quality is perfect and worth every penny. Having them both side by side with a very meanin... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At scottsy.com we offer a wide range of made to order mobile phone cases and stunning photo gifts, arriving at your door within days of your order being placed.
Kontaktinformationen
Maes Y Llan, LL34 6RY, Penmaenmawr, Vereinigtes Königreich
- support@scottsy.com
- scottsy.com
4,8
Hervorragend
136 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic service from this company
Fantastic service from this company! Order placed Saturday evening and personalised item arrived early on Wednesday. The quality of the photos is superb on the phone case and the case itself is good quality. Thanks/Diolch!
3. Juli 2024
Bewertung ohne vorherige Einladung
Super personalised phone case very…
Super personalised phone case very clear pics came well packaged very happy will recommend
24. Mai 2024
Bewertung ohne vorherige Einladung
I ordered a phone case from these…
I ordered a phone case from these people which I received they have not covered the whole phone case with my picture that I uploaded they will not refund me or take the order back so I will never order from them again
25. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von scottsy.com
Hi Ayeshia,
As we mentioned in conversations, as the item is personalised, it is unfortunately non refundable or returnable, unless the item is damaged or defective.
On our site, you create your own items by uploading photos, scaling and positioning them as you’d like, and are shown a preview of what your finished item will look like, 3 times before you check out. You have moved your image from the default position, and moved it to the bottom of the case, rather than the middle.
The item you received was exactly as shown on the 3 previews, which you had created, it is not damaged or defective, and is covered in your photos so is unable to be returned or refunded.
We’re sorry you’re not happy, but as the item you received is the exact same as you had ordered, and were shown 3 times before checkout, we are not able to refund this item. If the item differed in any way to the preview you created, or was damaged or defective, a full refund would have been processed, no problem at all.
Many thanks
Good quality case.
I needed a new case, and having just lost my dog, wanted a photo case. Found this company and decided to try one them. Easy to order/upload on the website. I paid for tracked delivery. Ordered over the weekend, arrived on Wednesday. I can't fault it. Good quality, feels sturdy. Phone fits nice and snug. I would definitely recommend and I will use again.
14. Januar 2024
Bewertung ohne vorherige Einladung
Not a happy customer!
Order hasn't been received. My emails are going un answered. Do not use this company! 29/12 I have received an email and been refunded which I appreciate but would have liked to receive the gift I ordered my dad.
9. Dezember 2023
Bewertung ohne vorherige Einladung
DO NOT ORDER!
DO NOT ORDER!!
Order doesn’t even arrive on time never mind at all!
Refund doesn’t even get processed
Don’t ever reply to emails
STAY CLEAR!!
19. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von scottsy.com
Hi Neeve,
Sorry to hear your order hasn’t arrived. Our free standard delivery has a delivery aim of 4-5 working days, although it has been considerably longer than this due to the busy period. We use Royal Mail for the standard delivery, and it’s all over the news how snowed under they are with standard mail. We do offer express, fully tracked services, for a very small fee, which we advise are used if items are required by a set date.
As we mentioned in our reply emails to you, the reason our replies were taking considerably longer than usual is due to all of your emails arriving in our junk/spam folder. If this persists, we’d advise you liaise with your hosting provider who will be able to help resolve this for you.
In relation to your refund, it was processed yesterday, and is powered by Stripe. Refunds take the same processing time as a typical card transaction, so this will show in your account tomorrow or Thursday for you,
If we can help with anything else, please let us know.
Thank you.
Fantastic
Fantastic!
Brilliant company. Was a bit sceptical reading some reviews but I had no problems at all. Ordered and came 2 days later, fab quality too.
11. Dezember 2023
Bewertung ohne vorherige Einladung
Great service and product
I was a bit dubious about ordering as I'd seen a few bad reviews on here, I even paid extra to get 48 tracked postage. I ordered on Sunday evening and it came Tuesday lunch time and the phone case looks great so will 100% use again the the future.
5. Dezember 2023
Bewertung ohne vorherige Einladung
Load of Rubbish.
Ordered a phone case on the 9th November. Its now the 20th and the item hasn't arrived. I have tried numerous times to contact the company but I have no answer and no response. I would avoid buying anything from this company. Feel like I've been conned and a birthday gift has now been ruined. Joke.
20. November 2023
Bewertung ohne vorherige Einladung
ordered a phone case as a present about…
ordered a phone case as a present about 10 days ago and still haven’t received it. The tracking number on Royal Mail states they haven’t received the item yet and shipping is 3-5 working days it’s now been 7 plus the weekend. Very unhappy with this service and won’t be ordering again!
26. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von scottsy.com
Hi Shemeah,
Sorry to hear about the issues you have had with your order.
A full refund has been processed to your original payment method and an email confirming this will be in your email inbox.
If you have any additional queries or messages, please don’t hesitate to get in touch.
Many thanks
Fantastic service beautiful quality so…
Fantastic service beautiful quality so pleased with my purchase
23. Juli 2023
Perfect as always
Perfect as always.
I have had 3 cases now and all so perfect to what I wanted. This last one was special to me as my boy whom meant the world to me passed away. This case has 6 photos on, you can see them all perfectly. I even had his name on the case. PERFECT. Saved this seller and will always use this persons business.
Thank you so much once again.
Fiona.
5 star ⭐️⭐️⭐️⭐️⭐️
23. Juli 2023
Excellent service
Very easy too use the process of ordering. Very quick turn a round and kept up-to-date with what was happening. Tye quality of the photos used is outstanding. Have ordered about 27 slates over the last few months and every single one has been great. Can't fault anything at all.
18. Juli 2023
I’m not very technical so it may be my…
I’m not very technical so it may be my error but I found placing the pics and adjusting them quite tricky.
Very pleased with my order tho !
23. Juli 2023
Antwort von scottsy.com
Hi Catherine! Thank you so much for the review.
The customiser can be fiddly, especially with multiple images on smaller devices. For precision we’d recommend using a tablet, or desktop if you have one available.
We’re happy to know that even tho it wasn’t the easiest experience, you’re happy with your finished item.
Have a great day!
Beautiful products
Beautiful products, beautifully made, packaged safely, delivery quick.
16. Juli 2023
fast delivery
fast delivery, amazing quality pricing even more amazing! will definitely order from here again..
21. Juni 2023
Great all round
21. Juni 2023
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.