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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Stunning frame. Not a person to leave reviews I could not pass up the opportunity to leave a positive review. From ordering to delivery it was easy and quick. I would definitely recommend and I would... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had a little issue with the colour but absolutely commend the quality of customer service in getting it rectified super quickly. I would not hesitate to use Scottsy again. Thank you

Bewertet mit 5 von 5 Sternen

Absolutely fantastic service from simple ordering process to very fast delivery. I am really pleased with the picture of our dog Norman, it is a lovely quality print and the frame is of high quali... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered a memorial picture of our 2 beloved dogs which sadly past away in recent times. The frame and picture quality is perfect and worth every penny. Having them both side by side with a very meanin... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Mobiltelefonzubehör

Vom Unternehmen geschrieben

At scottsy.com we offer a wide range of made to order mobile phone cases and stunning photo gifts, arriving at your door within days of your order being placed.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

136 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Would highly recommend!

Delighted with my experience! Ordered a phone case as a gift for my mum and we were initially disappointed that the plastic didn’t last. Scottsy got in contact immediately to rectify the issue and sent out a new, sturdier case on the same day with speedy delivery. This gift was very sentimental and my mum is so happy with it! Thank you ☺️

4. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor quality

The first item was not received, and a replacement was sent out. The replacement has faults on the surface which look terrible. I have been informed that this is just part of the natural slate, but it isn’t. It is clear that the photograph has been printed over dirt or dust and the quality looks extremely poor. There is a big lump on the forehead of the subject of the photograph which catches the light and is very noticeable. The surface is also covered in tiny scratches which wouldn’t have been worth complaining about individually, but combined with the clear faults - overall just looks extremely disappointing. I’ve had many photo slates in the past from different companies, so I completely understand that they all have different uneven edges etc and are unique - but my issue isn’t with that - and the company just seem to want to passively aggressively reply stating it’s to be expected. Products from other companies are of far superior quality and they obviously don’t take criticism well. Aside from this, the heart slate doesn’t fit into the plastic holders so the only way it could be displayed anyway would be to lean it against something, for example a wall. I’ve also been told in emails that they have never had issues in the past, however I have read these myself in reviews since so I know this is incorrect. Definitely wouldn’t order again, or recommend.

4. Juli 2025
Bewertung ohne vorherige Einladung
scottsy.com-Logo

Antwort von scottsy.com

Hi,

Thank you for taking the time to leave a review - we’re genuinely sorry to hear that you were left disappointed with your experience.

We’d like to clarify a few points for context. Your original item was marked as delivered by Royal Mail, with GPS confirmation at your address. However, we completely understood your concern and arranged a full replacement at no cost to you.

In terms of product quality, we’ve sold over 5,000 photo slates, and we’ve only ever received two slate related complaints — a rate of just 0.04%. We use a sublimation process that infuses the image into a polymer coating. If dust or debris were present during printing, the image simply wouldn’t adhere in those areas - which is why what’s being described is far more likely to be part of the natural texture and coating variation that comes with each unique slate.

These subtle surface marks or raised areas are noted on all product pages as part of the slate’s natural charm, and while we understand they’re not to everyone’s taste, they are considered normal and not faults.

We do our best to make this clear in our descriptions, and our 7-day notification policy is there so we can resolve any genuine issues quickly and fairly across all personalised items. In this case, the issue was raised outside that timeframe.

We absolutely take feedback on board and never aim to be dismissive. We’re sorry to hear you felt that way and that the experience didn’t meet your expectations. We appreciate you sharing your perspective and wish you all the best.

Warm regards,
Team Scottsy

Bewertet mit 5 von 5 Sternen

5 out of 5

5 out of 5
Product is amazing, high quality and I’m very happy with it. Would spent more on it- highly recommend!!

Excellent communication, had an issue with Royal Mail delivery but Scottsy was on it and went above and beyond

5. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Good price if contactless not required

Ordered personalised phone case.
Arrived quickly, clear pictures, good quality case that fits my phone perfectly.
Good price
Website easy to navigate
Quality is good
*****However unable to use phone to make contactless payments whilst the case is on.
Disappointed... yes it states this on the purchase page. Wish I had seen it previously

9. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’d recommend definitely!

I’d recommend definitely!! You’d think for a cheap phone case it wouldn’t be great… but it is, the photos look great, it came really fast and I was very surprised with the quality for only £10 !! I love my case. The edge around the phone is alittle thin but you can’t expect loads for £10! I am very happy with my case thankyou

3. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Hopefully they good on there word

Would be fine had to contact them they made a error with my order send the wrong case and they know about the error now I have to wait for the replacement hopefully they can get it right part from that the photos on the case is right with them giving me the wrong case I can’t see my child head on the 1st photo hopefully it be fine on the replacement

27. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Can’t recommend enough

Amazing service!
Affordable prices with free delivery.
Clear imaging
Branded packaging.
Personalised item was dispatched a couple hours after the order was placed!

31. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent quality

Excellent quality, bought a phone case for a samsung s21 5g, it's excellent, I bought one for my mother in law for her birthday and will probably order one for my mum for mother's day, cant fault the quality at all.

2. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

AMAZING

I brought this for my partner to give his step dad, i can honestly say I was blown away by the quality! I'm glad I took what I thought was a risk. It really wasn't, the quality is amazing. The slate has a good weight to it and the pictures were perfectly clear and glossy. Honestly really impressed, he will love it thank you.

13. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic quality personalised photo phone case, quick delivery

Ordered a personalised photo phone case for Samsung A21s (not many services cater for this model of phone) for £12.99. Both partner and myself never expected the quality case that we received! The photo was crystal clear, the case was fantastic quality! This is for a Christmas gift for the mother-in-law and we are both over the moon with the quality and delivery time. So much so my mum now wants one....so just ordered another!

Cannot recommend highly enough! Thank you Scottsy!

11. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This company are INCREDIBLE so royal…

This company are INCREDIBLE so royal mail lost my daughters present for her father it was delivered to the wrong address it would of meant nothing to anybody else except my daughter and her poorly father.
So we've been in a right state.
Today 1 arrives so I messaged this scottsy and said it's arrived for the reply to say this was a replacement we sent out yesterday. We are eternally grateful and this is where I'm getting all my slate and prints done now. Not only that the quality is AMAZING!!! thankyou so so so so much x

14. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding Products!

I recently purchased 15x15 slate photos, and I am absolutely blown away by the quality. The picture clarity on the slate is simply outstanding, with vibrant colors and sharp details that truly bring the images to life. The natural slate texture adds a unique and elegant touch, making them perfect for displaying cherished memories. Whether you’re looking for a special gift or a statement piece for your home, I would absolutely recommend these slate photos. They exceeded my expectations in every way!

11. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A lovely mobile phone cover

I ordered a personalised mobile phone cover for my husband as a gift for Christmas. The finished product is really lovely and I'm very pleased with it. The photos came out very clear and delivery was very quick too. Thank you for a great service all round. 👍😁

18. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Order five times from this company

Order five times from this company, no issue with the first 3 but last week received a photo slate, great quality photo but chunk missing of the corner, I did receive a replacement free of charge a few days later. Ordered another photo slate on Monday, received today again a corner chunk missing. I was asked to send it back which I refused, don't see why I should pay postage, then I was told I would get a refund after them saying its the post man( orders gone to different addresses) and then saying the print isn't damaged, I did not say the print is damaged. They said they will no longer take orders of me , bear in mind I've spent over 100 on this company. How can this item be in perfect condition when there is a chunk missing on left top corner. Is there anyway I can upload photos on here

28. November 2024
Bewertung ohne vorherige Einladung
scottsy.com-Logo

Antwort von scottsy.com

Thank you for your feedback. We’re glad to hear that the print quality met your expectations, as we take great pride in ensuring every product is produced to the highest standard.

While we issued a refund as a gesture of goodwill despite the item being in good condition, we were disappointed to receive a 1-star review. We always strive to resolve any issues promptly and fairly, and we regret that our efforts did not meet your satisfaction.

As a business, we must ensure mutual fairness, and due to repeated concerns, we have made the decision to respectfully decline further orders. We appreciate your understanding and thank you for your previous support.

Bewertet mit 5 von 5 Sternen

5* service and great product

Ordered one of the slate photos for a Christmas gift,amazing quality when arrived but noticed I had spelt one of the names wrong 🤦‍♂️ completely my mistake but contacted the seller and they were able to offer me 20% off my next order as a good will gesture. Was able to re order a new one this time with the correct spelling. Customer service was perfect,dispatch time was prompt and overall a great product. Would definitely use again 👍🏻

23. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First time I’ve used this Site I was…

First time I’ve used this Site I was very hesitant.
Today I received my item, A Slate with my Photo uploaded on it
WOW!! how amazing it is the photo is so clear the Slate is beautiful and so heavy.
Thank you very much 😍
I will definitely be using this Site again

2. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Good quality but stops wireless charging

Phone case looks very nice, quality is very good and picture has come up in excellent quality. Ordered on 2nd class tracked and arrived on time.
Just disappointed that the phone no longer charges wirelessly as the case must be too thick or made from a material that interferes.

3. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent quality photo gifts

Ordered phone case as present and quick delivery and photo is excellent quality. Beautiful case. Excellent customer service as wrong item delivered first which was my fault and messaged them on site at 9pm and got answer within mins and resolved it in under 20mins and got correct one a few days later. So impressed order a new phone case for myself. Highly recommend

20. Juli 2024
Bewertung ohne vorherige Einladung

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