This is a very clunky system for managing prescriptions. I need medication delivered every 8 weeks. As soon as I have received a delivery I started getting reminders both by email and texts about t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company is amazing, everything they say they will do, they deliver! I've received nothing but excellent service from medical advice, follow up nurse calls & delivery. I've just received my late... Mehr ansehen
Unternehmen hat geantwortet
Excellent and reliable service. The couriers are always polite, professional and friendly. Also being kept fully informed via the tracking system is extremely helpful. Your excellent service is very m... Mehr ansehen
Unternehmen hat geantwortet
The driver came on time, kept me updated on he’s whereabouts. Gave 4 stars because he didn’t explain about how to restore the medication. I could have been a new patient and left it on a table until... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We have an ambitious new vision – to become the global leader in helping each and every patient make the most of their medicine. To make it happen, we’re using knowledge and insights developed over nearly three decades of patient care – as well as cutting-edge research that gives us unparalleled learnings from millions of patient touch points. Together, those strengths mean we can focus every service, intervention and innovation we offer on the unique and individual needs of patients, giving people greater knowledge, choice and convenience than ever before. We can use intuitive technology to put the practical, emotional and clinical support they need, right at their fingertips. And we can empower them to take control of their health, achieving better outcomes, long term.
Kontaktinformationen
20 Eastbourne Terrace, Paddington, W2 6LG, London, Vereinigtes Königreich
- 03331039499
- generalenquiries@sciensus.com
- sciensus.com
4,2
Gut
4813 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Antwort von Sciensus
Hi Terry, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Antwort von Sciensus
Hi Walter, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Driver called to discuss a small…
Driver called to discuss a small concern, he was lovely and delivered as requested.
10. November 2025
Antwort von Sciensus
Hi Tina, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Antwort von Sciensus
Hi Allan, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
All delivered within the time slot
All delivered within the time slot , however previously I've had text message to say ' one stop away ' then ' your next' didn't get this time .
Driver was friendly.
10. November 2025
Antwort von Sciensus
Hi Stephen, thank you for your feedback. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne
Antwort von Sciensus
Hi Rob, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Antwort von Sciensus
Hi TMG, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Antwort von Sciensus
Hi Dilipkumar, thank you for your feedback. We're so pleased that you're happy with the service provided. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne
Reliable honest helpful.
I have always had a very good experience, my medication has always been believed on time,the drivers are very respectful and very helpful if I have and questions or need a new sharps bin, I get regular updates and I'm always kept informed.
4. November 2025
Antwort von Sciensus
Hi T Cadman, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Poor communication between hospital
Poor communication between hospital, sciensus and the patient resulting in missed medication and flare up of illnesss due to medication not being administered/ delivered at the correct time. Shocking lack of urgency and extremely long delay in resolving the issue. Sciensus still haven’t sorted the problem nor have I received my medication to date which has resulted in 2 missed doses . This medication is very important to keep me in remission but sciensus do not seem to understand this.
I do not recommend this company as the service is shockingly bad.
8. November 2025
Bewertung ohne vorherige Einladung
Antwort von Sciensus
Dear Nadia, we are concerned to learn that you have missed doses of your medication. We would like to resolve this for you urgently and we will then investigate what has happened. If you have not done so already, please contact us at ptcomms@sciensus.com with your name, date of birth and postcode. Thank you, Anne
Always remind me when to reorder and…
Always remind me when to reorder and when to take me injections, also keep me updated by text on my delivery
29. Oktober 2025
Antwort von Sciensus
Hi Tracy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Antwort von Sciensus
Hi Robert, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Excellent service and very helpful
Excellent service and very helpful, polite staff all the time.
20. Oktober 2025
Antwort von Sciensus
Hi Uttra, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Sciencus app and service is 1st class
Sciencus app and service is 1st class, the app has so much to it, schedules, contacts etc, and delivery personnel are very polite and helpful, nowadays having app is so much easier to keep track, with new features etc added regularly.
I cant fault it, easy to use, an example for the rest to follow, well done its 5 stars from me.
5. November 2025
Antwort von Sciensus
Hi Brian, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Really good delivery service
Really good delivery service. Lots of updates regarding delivery
5. November 2025
Antwort von Sciensus
Hi Tracy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
On time delivery
On time delivery. Regular follow ups if not ordered.Easy app to order and tracking the medicine.
Great service.
5. November 2025
Antwort von Sciensus
Hi Thasleem, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Antwort von Sciensus
Hi Victoria, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Great service driver very pleasant …
Great service driver very pleasant and the delivery is so convenient
5. November 2025
Antwort von Sciensus
Hi Sylvia, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Delivery person phoned me a couple of…
Delivery person phoned me a couple of hours before delivery setting out exact delivery time very professional
5. November 2025
Antwort von Sciensus
Hi Trevor, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Excellent service as always
Excellent service as always. Straight forward and no problems.
5. November 2025
Antwort von Sciensus
Hi Trish, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
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