0 stars. $250 worth of items were ordered in July 2026. These items have not been received. Tracking shows they are in Dallas. No customer service response to any of the multiple emails I have sent to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered my phone case over 3 weeks ago, only got delivered 2 days ago! Tried contacting customer service, email not working, no response to any whatsapp or instagram messages either. When I put the ca... Mehr ansehen
There should be a 0 star rating! Absolutely shocking, no way of getting hold of the scammers. They post daily on their instagram and ignore messages. WhatsApp and email isn’t running. My item hasn’t a... Mehr ansehen
BEWARE....AVOID .....I placed an order for items a month ago and have heard nothing since. Customer Service doesn't seem to exist,.Attempted to contact them on numerous occasions. Emails just seem to... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Sefton Street 22, L21 7LB, Litherland, Vereinigtes Königreich
- sassyonline.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Loved the case
Loved the case ! Such good quality !!! looks lush x
Great phone case!
My boyfriend bought me a phone case from sassy as a surprise and I absolutely love it! I have had it for over 6 months now and will not use any other phone case! I get compliments on it daily!
Only a threat of legal action got me a refund
First ordered a phone case on the 25th November 2020, however by the 30th December, I had still not received my phone case. This was despite them confirming on two separate occasions that my order had been dispatched. I had also paid extra for first class shipping. By this point, I had lost complete faith in them so asked for a full refund. I eventually got a reply on the 8th January 2021 and was told all refunds had to go through management but after that I heard nothing. It was only when threatened with legal action that they finally sent me a notification of a refund on 26th January 2021. Every single email I sent had to be chased up with further emails and it took over a month from first asking for a refund to actually receiving the money in my bank. I will never ever be ordering from this awful company again.
Late, faulty, now ignoring my emails.
Ordered 2 phone cases on 17th Dec 2020 after seeing a post saying they’d be here in time for xmas, they arrived not only late on 2nd Jan, but also faulty. One phone case was poorly printed and the other wasn’t even the right colour nor was it the correct phone size I ordered. So I emailed them about it that day and they said they’d get a replacement out within a week, which they didn’t.
23rd Jan I emailed them again asking for a refund at this point, as my order clearly wasn’t coming, I’ve basically given them money for absolutely nothing. They replied 3 days later and said ‘ We can always re-send this right away if you'd prefer this to a full refund’ I replied that same day and said no I want my refund because I’m not happy with the service and don’t trust they’ll send the case.
They have yet to get back to me about my refund.
Overall I personally just wouldn’t order from here ever again. I work in retail myself and understand there can be faults and delays sometimes but this kind of service is actually worrying for a big social media based company.

Antwort von Sassy
they kept sending me the wrong phone…
they kept sending me the wrong phone case and then just stopped responding to my messages. a waste of £20. i review them before but they keep removing my review.
Unreal phone case and is protective but…
Unreal phone case and is protective but also pretty!! It’s perfect I will definitely be re purchasing xx
Amazing quality so in love with each…
Amazing quality so in love with each product will be ordering again
Love love love
Love love love ! Defo worth price! Defo refining asap
Amazing phone case at such good…
Amazing phone case at such good quality, couldn’t recommend enough!
Love my case
Love my case! So edgy and Eye catching definitely recommend if you’re wanting a case that stands out!
Absolutely love my case
Absolutely love my case! Amazing quality
Amazing highly recommend!
My second time ordering from sassy skins and they never fail! Phone cases really good quality, variety of stunning designs to choose from and customer service team are really helpful! There was a slight issue where I first got sent the wrong case but they quickly sorted that and sent me the one I ordered out and allowed me to keep the one they sent out wrong😊💕
Ordered case on 4th Jan and case came…
Ordered case on 4th Jan and case came today 16/01. Edges are already frayed and looks worn. Poor quality and not worth £20.
Bracelet
I bought the chain gold and silver bracelet and I absolutely love it! It’s so stunning and under a light sparkles so much! Came quickly and in lovely packaging. Definitely buying again 💖💖
Really happy with my purchase
Really happy with my purchase! Quick delivery especially with current changes and custom to Ireland, absolute gorgeous phone case & great customer service ❤️ Will definitely order again!
Lush quality items...
I purchased two tough phone cases from Sassy and they are lush! Great quality and so eye catching. They have so many gorgeous cases to choose from as well as other fab items. Would definitely recommend and I will be purchasing more products in the near future 🙂
Lovely case
Lovely case! Such good quality and beaut design
Perfect quality cases
Perfect quality cases, better than expected & so worth the money!! Can’t wait to order my next ✨
Missing item
Didn’t get any information about my order so I emailed didn’t reply left a review then they shipped it , missing the bracelet that I ordered but got my two rings.
Absolutely love sassy online🖤
Absolutely love sassy online🖤
Everyone of the products are amazing
Don’t go anywhere else for my phone cases!
Delivery time is also great considering the situation we are all in.
Cannot wait to buy more
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







