I love this brand. Originally attracted by reading how comfortable they are, I am now on my third pair ( over a few years now). You can go on holiday with them and not pack any other shoes. They l... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The platform Gaia sneakers are a major staple in many of my outfits. They’re my go to for an elevated casual look with guaranteed all day comfort. I’m obsessed with them. If anything, I want 30x more... Mehr ansehen
I love these trainers and they fit me surprisingly well considering I’m a size 6 and a half but the 39 is perfect. They can feel a bit stiff in the beginning but very quickly they comfortably mould... Mehr ansehen
The sole of my San Matin shoes were peeling away from the base after two wears. I reached out to customer service and heard nothing. A month later the inside of the shoes are ripping. I’ve tried to wr... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are SANS MATIN, a London based luxury shoe brand that combines both comfort and style so that our customers don't have to compromise on either.
Kontaktinformationen
Vereinigte Staaten
- sansmatin.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Flawless Service & Unbeatable Comfort – 5 Stars All Around!
First, 5 stars for customer service! I initially ordered the wrong size and then had a mix-up with Royal Mail when returning them. As soon as I contacted customer service, Tsolo was incredibly helpful and reassuring, making the whole process smooth and stress-free. Second, 5 stars for the shoes! I wore them straight out of the box for a weekend in Paris, walking 30K steps a day, and I was amazed at how comfortable they were. No break-in period, no blisters—no plasters needed! Truly one of the best pairs of shoes I’ve ever owned. Highly recommend!
Customer disrespect
Trainers very quick to arrive, but very expensive, poorly designed and very uncomfortable. The leather tongue digs into your ankle. I returned them but the time period for a refund and getting my money back is 14 business days! Absolutely disgusting this company keeping my money for so long. I will never deal with them again. Be very careful buying from them especially if you need to return items. You won’t get your money back for almost a month!
Trainers lovely but not correct fitting…
Trainers lovely but not correct fitting for me. Still waiting for my refund, 3wks. If I'd have read how slow refunds take I wouldn't have ordered. I need new trainers and don't want to splash another £150 out.
PULL YOUR FINGERS OUTA
Delighted with my first pair of San…
Delighted with my first pair of San Martins. So comfortable from first putting them on. They were so nice I sent for another pair in a different colour.
Excellent products and service.
Excellent products and service.
I ordered 2 pairs of trainers in different sizes as I’d read you should size down. This was correct, I’m usually a 39 but the 38 was the better fit.
I retuned both as my favourite pair were in the size 39.
Refunded no problem, exchanged quickly
Perfect pair of trainers
Perfect pair of trainers. Feel like soft gloves. Happy to find a more traditional style of shoes. Everything from ordering to delivery fantastic. Even the packaging excellent. Thank you Sans Matin
The most comfy all day trainers I own!!
Amazing service and the most comfortable all day trainers I own highly recommend- super speedy delivery and beautiful wrapped.
I will most definitely be ordering more.
Still waiting for a refund!
The first pair was ordered on 10 December and returned immediately as too big. I ordered a smaller pair and was very happy, but I’m still waiting for a refund for the first pair! I have chased and chased, and keep getting fobbed off, even though they confirmed they were back in the warehouse 12 days ago. Don’t bother ordering unless you can afford to lose your money if returned.
Great fit, great quality
Just received a pair of The Original C20s and they are simply awesome. A great fit, great quality and what's more they look great! Thanks guys!
Chicness personified
Superb customer service. Amazingly stylish and comfortable trainers. Chic! Chic! Chic!
I bought my last pair almost 4 years…
I bought my last pair almost 4 years ago and still love them but looking a bit worn in so a treat ws in order! Softer and easier to break in than the last pair, in fact I'd say no need to break in at all. Win win - thank you!
Very disappointed
Very disappointed! Bought 2 pairs of trainers at beginning of month returned acknowledged return on the 4th and 7th . Still waiting on refund I have emailed their customer services at least 3 times. . Little or no response ! Such poor service.! Shoes returned for one reason or the other based on comfort . But customer services means I won’t ever be buying from them .
Perfect stylish trainers
Trainers came packaged well with a dust bag included.No need to ‘wear them in’ they felt great as soon as I put them on, no seam or heel rubbing just lovely stylish well fitting trainers to wear with almost anything.I will certainly purchase again from Sans Matin.
Stunning great colour fabulously comfy…
Stunning great colour fabulously comfy what’s not to like if I could I would only wear these!
I bought some San matins in August and…
I bought some San matins in August and they started to come away slightly from the sole. I contacted the team and was told immediately I’d be sent a new pair. Highly recommend this business. Looks like it was a small batch problem xx
Really pleased I splashed out on my new…
Really pleased I splashed out on my new Sans Matin trainers. I absolutely love them, they are so comfortable- and that’s saying something from me as I have awkward feet and never find anything particularly comfortable!
They also turned up beautifully boxed/wrapped, so, one happy customer!
Great shoes and service
I had already ordered the classic C20 so decided to order a pair of the Savannah but the werent to my liking so returned them. After nearly 3 weeks i still had not received my refund and contacted them . Their reply was swift and advised me of the problem and that they would put my refund in place in 24hrs. High praise for the customer service provided by Tsholo.
I ordered a pair of Sans Matin women's…
I ordered a pair of Sans Matin women's shoes. They arrived and didn't fit well. I misunderstood the pricing for a return and a wonderful person named Tsholo helped me to do a return. I was so grateful for the help. They are a beautiful shoe but I have a difficult foot to fit properly.
No fault of Sans Matin's! I would highly recommend the service that this company extends to it's customers.
Good quality products and service
I looked at the SANS MATIN website because the company was recommended by Memara. The website was clear, ordering was straightforward, and my trainers arrived well packaged. I will buy from them again
WARNING! POOR RETURNS SERVICE
I ordered a pair of shoes that I knew were going to be uncomfortable immediately - they are very high at the back of the heel. I swiftly went through the returns process but we are now into week 3 and no sign of my money. I even had to pay an extra £2.50 to make the return. Be warned about buying from this retailer!
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