Sainsbury's Energy Bewertungen 

Im already with Sainsburys but I called them to enquire about changing to a different tariff. They were so helpful friendly and professional and never tried being pushy. Such a shame all call centres are not the same.
Thanks for tour help.

Helpful representative, sensibly changed direct debit to variable.

Wanted some help understanding how to read a new Smart Meter reading as we are moving home. The new meters are nothing like the easy to read old ones. The agent who helped "Ashley" advised me not to worry and he would do it remotely on the day of the move. Cannot fault him one bit. Thank you

1st class service from Emanuel of EON no messing about right to the point,couldn’t have been easier.Thank you very much.

I had a small problem with Eon decreasing my direct debit. I contacted them requesting that it should remain the same. It was sorted the next day.

The watsap contact is great, very easy and they were able to deal with my query straight away

I have just moved into a property and needed my supplier updated i contacted Sainsbury's and an employee called Shane B has dealt with me and he has been more than helpful threw out helped me add all my new meter readings got me a great monthly deal answered all my questions very very promptly. He is a wonderful employee!

I spoke with Sharon today regarding my meters that's were soon going to be out of date,she explained everything to me in clear English and sent me some additional information on other Tarrifs.
Thankyou.

Great Customer Service
As an existing customer of Sainsbury’s Energy I wanted to change my tariff. I was connected to Ashley, Customer Service Adviser, within 5 minutes of phoning. He answered my queries and showed great patience in guiding me through the process using my mobile account. As a senior lady this was greatly appreciated. I would definitely recommend Sainsbury’s Energy for excellent customer service.

Great service team - Ashley and Florence were super helpful

I spoke to Asha to advise my 90 year old father in law had moved from his property to a nursing home to receive end of life care. Asha dealt with my call in a very professional and sympathetic manner offering clear help and advice. Outstanding service, thank you.

Asha was polite, supportive and efficient and resolved my query promptly.

EON suggested a better tariff was one available through Sainsbury's Energy so swapped. Painless and efficient.

Very helpful chap (Ashley). I felt confident that he would genuinely help me with the issue I had. We will see if it will come to fruition.

Smart Meter In House Display failure was resolved quickly and professionally by agents I spoke with. The matter had to be referred to their Smart Team and I was kept fully advised of progress throughout the enquiry. Very satisfied with the service given to me.

Called this morning to chose my next fixed tariff. The request was effectively managed, details confirmed and the selection put in place. A most efficient transaction and my thanks for a pleasant and simple interaction.

Asha understood my problem and dealt with it effectively and politely. Was a very nice change from experiences with other organisations.

Very helpful in ensuring that I changed from my variable rates to their 18month fix v2. Thank you because online I’d been unable to get the system to acknowledge my request!

Dreadful. They tried to change my DD from £150 to £586 a month when I was in credit! They try and take more and more every month even if you are in credit. Completely incompetent. Do. Not. Use.

I needed to sort out problem with my final bill after moving home. Emmanuel was attentive, understood my problem and was able to resolve it.
Excellent customer service. Thank you.