Don't go near them
Don't go near them. We where told by their salesman we would wait three weeks to be fitted for a new door. Unable to contact them on numerous occasions and when we did get through we where told they would have to come out again and re measure . We waited twelve weeks in all. In which time we had payed nearly £2000. When door arrived and was fitted I signed the job off as complete. A week later we noticed no door number had been fitted as per our plans which fortunately I had saved and downloaded. After numerous calls again trying to contact them I finally got through to after sales who informed me they didn't have any information that I had ordered numbers but they had a pic that showed my numbers on the wall next to the door.( Those numbers where tiles fitted by me) . ,but he would investigate. On a later phone call after the weekend and trying multiple times to get through again I was told I had signed the job off in spite of me saying I had the agreed plans with the numbers that I had payed for. He was telling me I had signed the job off and that was that. At this point I,m sorry to say I lost my temper and accused them of basically BS me, and he rightly hung up.Let me just say that once they have your money they are not interested. Communicating with them is very difficult . NOT RECCOMENDED AT ALL








