I had a problem with the spray self tan nozzle . Messaged them the same day and they were very prompt on replying to me . Sent evidence and replacement it’s on its way . Charley and Jodie thank you fo... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered at 2.30 on Saturday and it arrived this morning Monday. Absolutely incredible delivery time, other online retailers could learn a thing or 2! Yes delivery is almost €7 but I would pay it eve... Mehr ansehen
Unternehmen hat geantwortet
I am a loyal customer and tend to buy 2-3 bottles at a time which last me well. The product itself is fab but the customer service and return policy is terrible. I still had a brand new bottle from my... Mehr ansehen
Purchased the So So Dark Serum tan and as an Irish woman with extremely pale skin, I often find that tans don't add much colour, and need multiple applications. Well...look no further, this tan truly... Mehr ansehen
Unternehmensdetails
Über Rose & Caramel
Vom Unternehmen geschrieben
At Rose & Caramel, we innovate, never replicate. With over 20 years of industry experience, our mission is to solve real tanning pain points through world-first solutions that deliver salon-quality results at home.
We’re proud creators of five world-first products, including Purity Excel, the 60 Second Tan Remover voted Best Self Tan Remover by Vogue and a consistent best-seller worldwide. Our formulas are multi award winning and trusted by professionals and first-time tanners alike.
Named Tanning Experts of the Year, our forward-thinking approach has set new standards in the industry. From express removers to skin-loving prep and aftercare, every product is designed to work as part of a full tanning system that gives flawless, streak-free results with zero compromise.
You can find us stocked on leading retailers like ASOS, Boots, PrettyLittleThing, Beauty Bay, and many more.
We’re more than a tanning brand. We’re beauty problem solvers creating smarter self-tan solutions that actually work.
Kontaktinformationen
Unit 52 Halliwell Business Park, Rossini Street, BL1 8DL, Bolton, Vereinigtes Königreich
- customercare@roseandcaramel.co.uk
- roseandcaramel.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing on sensitive skin/psoriasis
I’m absolutely blown away by the products! From the tan to the removers, applicators and everything in between.
I have psoriasis so I struggle to find products that I can use on my skin but the velvet tan is incredible and goes on so smooth, the application, colour and coverage is just amazing I love the way it looks on my skin and the fragrance free version is gentle enough so there is no irritation.
Now the tan removers, oh my word. I honestly can’t praise them enough they work like magic. Getting tan off my skin has always been something I’ve struggled with, I usually have to scrub and scrub to remove my tan which makes my skin bleed. With the rose and caramel remover I just leave it on for one minute, wipe and it’s gone, no scrubbing so no bleeding. I’m amazed that something that works so well and so quick can also be so gentle on my skin.
I will definitely be a returning customer from now on and recommending to all my friends.
Love love love!!!!
Fake tan remover doesn’t work!
Ordered the fake tan remover, followed the instructions and it doesn’t work. I’ve emailed customer service and had no response.
I have ordered from rose and caramel a…
I have ordered from rose and caramel a few times and I’ve never had a problem, the tans are good, the tan remover is the BEST I’ve ever used definitely recommend!
Also, won a competition from them and I received it within a few days of me giving them my name and address. I won the new bronzer and wowwwwie it’s so nice, such a good colour and blends out amazing, looks great on the no make up days😍😍😍
Nudity is the best tan on the market
After using multiple tanning products on the market i have finally found my go to tan, i will never waste money buying another brand again. I would not class myself as an expert tanner, i only tan when i have an event or special occasion. The tan is easy to apply has a nice smell and the best thing about this tan for me is it doesn't transfer on my white sheets. I always wake up with a natural streak free glow and the tan fades naturally. I absolutely love this tan and recommend it to all my friends.
Best tan and tan remover I have used
Best tan and tan remover I have used! Nothing gets the tan off like it!
I use this brand regularly and love it…
I use this brand regularly and love it so much. Every single product is wonderful. Their customer service is amazing and friendly. I recommend them all the time to my friends 💕
I have been using nudity Aqua for…
I have been using nudity Aqua for around 12 months and my skin has never been better. It leaves my skin so fresh and dewy unlike any other facial Tanner! I have also just started my first bottle of the power shot collagen drink after seeing such great reviews and I must say I am only 2 weeks in and already feel more energised and healthy so I will keep you updated on any further progress! I am yet to try the famous fake tan remover but it is next on my shopping list!
The perfect tan!
I use Nudity Aerosol on my face on daily basis and it gives me the perfect summer glow! I get so many compliments! I'm obsessed! I would recommend to anyone who loves fake tan!
Best tan I’ve ever used
Struggled to find a tan for my pale skin tone and then came across Rose and Caramel Intensity Mousse. Hands down the best tan for pale skin, really brightens my skin whilst giving me an unreal natural bronzed colour. Recommend this to everyone, best tan ever❤️
Absolutely awful
Absolutely awful !
I ordered the new cleanse mask stick along with tan remover. Thought I’d try the new product which was the mask stick. When I opened it it was in terrible condition I think they are just quickly making and thinking of new products and throwing them out there when I email customer services I got told it was normal and I had pulled the bottom off and it was supposed to look how it was. I would never sell a product looking so terrible considering the price they charge 🤷♀️ won’t be using rose and caramel anymore!
HORRIBLE TAN
HORRIBLE TAN, doesn’t stick to your skin at all, had nasty black stuff init and smelled awful!
Love there tan remover I couldn’t be…
Love there tan remover I couldn’t be without it, saves you so much time and energy!! 10/10
This was my 3rd time purchasing the…
This was my 3rd time purchasing the 60secind tan remover &;WOW It is the best tan remover I have ever used & smells amazing & so easy to apply& remove 👍 would deffo give it 5 🌟 🌟🌟🌟🌟
They service was excellent 👌
By far my most favourite tan
By far my most favourite tan! I’ve used many brands over the years but Rose and Caramel has to be the best. I love that you can layer their tans for a deeper finish and I also think their 60 second remover is a must have!
No nasty smell
No nasty smell, brilliant colour and drys very quick. I used the light to medium which was just right. Will definitely be buying it again.
My favourite tanning brand
After trying loads of different brands of tans and never finding a good fake tan i found Rose & Caramel. The intensity tan is amazing, apply's like a dream and develops into a gorgeous bronzed tan. I have recently used there Purity excel tan remover and it is a game changer. It literally washed away my fake tan within a minute. Definitely recommend Rose & Caramel there products are amazing.
Does not live up to the hype
I have tried numerous self tanning products over the years and with all the hype about trinity tan and exfoliator I decided to try it. Sadly it was one of the worse products I have ever tried. The tan was very black and dirty looking going on. It didn't look good when developed and was very patchy. The exfoliator was like a paint stripper and burnt my skin. I dont have sensitive skin and never had this happen with any other exfoliating products I have ever purchased. Have to bin it which is a shame cause the products are more expensive than most others in the market. Very disappointed.
Never will I buy from trinity tan again…
Never will I buy from trinity tan again after being a loyal customer for the past few years . I can't even be bothered to explain as it frustrates me. I'll be looking elsewhere.
Best Tanning Company
I have been using rose and caramel for my tanning products for around 5 years now and it is the best tan I have ever used. They have a brilliant selection for different skin tones and needs and have never had a problem with any deliveries. They come quick and a packaged well.
Rose and caramel
This is an absolutely outstanding false tanning mouse. No smell, perfect application. 5☆ rating. Great coverage. Can't recommend enough. Well done Rose & Caramel. Perfect product.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.
