Just opened a new tin of Ronseal Varnish - my first impressions were quite good. But less than one third of a can I see a large rust spot on the spine of the can on the inside. This is leaking a d... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Bought a pump sprayer but it has to be the worst experience I have ever had, the paint is watery and requires at least 2 coats despite being sold as one coat, the sprayer clogs every 3 minutes and i... Mehr ansehen
Unternehmen hat geantwortet
I usually love Ronseal products particularly their fence treatments & wood paints. However, I purchased their “Midnight Blue” wood paint and the colour is absolutely disgusting. How any comp... Mehr ansehen
Unternehmen hat geantwortet
Very disappointed with this paint. I'm having to apply a third coat just to get reasonable coverage. It goes on so thin it feels like you're painting with coloured water rather than wood paint. For th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Ronseal
Vom Unternehmen geschrieben
Help & Support (UK)
Opening hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 4:30pm
Get the job done right, first time!
Our product range covers:
Protecting your decking, fences, sheds and garden furniture – and keeping them looking good for longer.
Home Woodcare
Taking care of the wood inside the home, such as tables, floors and doors. Paint to give your kitchen tiles a make-over, your floor a refresh and prep to cover wood knots before you get started on your emulsion. Wall & wood fillers and products that make sure you get a good finish to your project.
We spend a lot of time developing our range of products. And listening to what you have to say helps us do this. We always encourage feedback. That way our Research & Development labs can make sure we’re using our latest technology to the best effect – making products that will get your DIY job done.
Kontaktinformationen
Thorncliffe Park, Chapeltown, Sheffield, Vereinigtes Königreich
- 0114 240 9469
- enquiry@ronseal.co.uk
- ronseal.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ronseal one coat forest green,not sure…
Ronseal one coat forest green,not sure how this company is getting away with selling water to the public as paint,the worse paint I've ever used,one coat ? More like 3 still looks patchy,will be surprised if it doesn't need doing again next year obviously won't be using ronseal EVER again,total waste of time and money. UPDATE same reply you send to everyone else shows how much you care about you're customer's,don't bother ill just never buy any of your products again.

Antwort von Ronseal
They claim 10 years on wood stain
They claim 10 years on wood stain, but should be 2 years only, poor poor poor quality product.

Antwort von Ronseal
I used the Ronseal outdoor furniture…
I used the Ronseal outdoor furniture oil. It completely ruined a new hardwood garden bench. Ronseals answer was that I rub it down and recoil as the original may be past it's user life. That was it,, do not use this company, a crap product with zero customer concern.

Antwort von Ronseal
I bought a tin of Ronseal wood paint…
I bought a tin of Ronseal wood paint Racing green in a gloss finish, It is the worst paint I have ever used. After 4 coats there are still streaks where it has not covered the previous colour and brush marks, I followed all the instructions, very unhappy with the result, avoid this paint at all costs.

Antwort von Ronseal

Antwort von Ronseal
I bought some Ronseal precision brushes…
I bought some Ronseal precision brushes from B and Q.
They were packaged with a plastic hanger but other makes in the shop had cardboard packaging and hangers but the brushes looked inferior quality.
I was horrified when I got home and unpacked them to find the plastic packaging isn't even recyclable.
I can't believe that in 2026 a company like Ronseal couldn't give a damn about the environment and was using non recyclable plastic when I would have expected cardboard packaging for at least the last 10 years on this product.
I also condemn shops like B and Q for selling these items, if B and Q refused to stock items packaged in non recyclable plastic or cardboard, irresponsible companies like Ronseal would have to change.
In answer to the Ronseal reply...
At least 10 years too late. My company went over to cardboard packaging etc in 2010 because of concerns over global warming and plastic waste.
We had the packaging designed, printed and supplied within 2 months.

Antwort von Ronseal
PutOpenin tinting instruction on how to open the…
Putting instruction on how to open the tin on the label. Explain also that it is extremely difficult to open, and more so if you are a woman with not a lot of strength.

Antwort von Ronseal
Got Ronseal garage floor paint for my…
Got Ronseal garage floor paint for my garage,followed the instructions to the letter.Cleaned and sealed the floor with Bostik concrete sealer.I then applied 3coats of the paint(which is very easy to apply),allow the appropriate time between each coat. Then I left it for 5 days before driving my cars onto it,it chips very easily,if you drop your car Keys it chips ,if you have a stone stuck in your shoes,it chips ,and the same with stones stuck in your car tyres.Its just not up the job.DO NOT USE THIS PAINT ITS USELESS. I’m now left with trying to clean it all off and using another paint that will work.Ideally you need a 2 pack paint.I I would give it no Stars if I could.

Antwort von Ronseal

Antwort von Ronseal
Excellent customer service when we had…
Excellent customer service when we had a problem.

Antwort von Ronseal
Excellent Customer Relations.
I bought a Ronseal Fence Sprayer two years ago.
It was very easy to use. Towards the end of the first use, the end nozzle seemed to clog and stopped spraying, sending the fence covering out in two diagonal jets.
Despite a thorough cleaning this continued. I didn’t use the sprayer last season but tried again a matter of weeks ago. Unfortunately, there was no change in the nozzle, it still dispensed the liquid in two diagonal jets.
I contacted customer services in the hope that the matter could be rectified without me having to purchase a new sprayer.
There was absolutely no problem. A new nozzle is on its way free of charge.

Antwort von Ronseal
I purchased the Ronseal interior…and I'm still in shock.
I purchased the Ronseal interior varnish and when I opened it I nearly fell through the floor. Instead of a warm yellow polyurethane liquid there was a white one with the familiar smell of PVA glue. Since when did a weak wood glue and surface stabilizer become a "Diamond Hard" interior varnish? 750ml for £18 at Toolstation is daylight robbery and has to be the most misleading description of the contents of a tin ever. "Does what it says on the tin" it does not. I'm disgusted with Ronseal and with Toolstation for stocking this item. I tried to return it but was outside of their 30 days limit period.FOLLOW UP. After giving Ronseal all of the information and pictures that they requested they said that it's not PVA in the tin so I requested a chemical content list for the interior varnish and I'm still waiting.

Antwort von Ronseal
Well I had a problem with a Ronseal…
Well I had a problem with a Ronseal decking cleaner that did not do the job .I was not pleased as I had spent over two hours trying to clean my decking .I had used Ronseal to cover the decking two years ago and that was fine but the cleaner did not workat all .I got hold of Ronseal and they gave me a refund for the cleaner also telling me it was old stock .Brought it from B&Q so will be having a word with them as well .Happy to get my money back for the product but not happy for the two hours work ,all for nothing.

Antwort von Ronseal
Advice on product availability
I asked about availability of a product that I have used in the past, and received a thorough and detailed explanation about the recent rebranding.
The response was quick and exactly what I needed to know.

Antwort von Ronseal
A very prompt and comprehensive answer…
A very prompt and comprehensive answer to my query by customer services

Antwort von Ronseal
Quick response to my email
Quick response to my email. Problem sorted by Extremely efficient and friendly customer services.

Antwort von Ronseal
Fence Life Plus in Sage - NOT sage
I bought Fence Life Plus in Sage - stupidly hadn't looked at reviews about the colour....Totally not sage. Spent hours painting fence panels for the colour to be a turquoise blue colour. Why advertise a product in a specific colour if you can't supply it. I'm not the first to experience this so clearly testing was way off and just rebrand the tubs you have listed as sage - I'm going to have to buy a different brand and redo as they clash with my new garden furniture.
Disappointed due to money and time spent already....other than that it's actually quite nice paint to paint with.

Antwort von Ronseal
Total lack of customer service
I wrote to customers services regarding two safety issues regarding the 9lt plastic containers of fence paint.
Their biggest concern was worrying if I was going to make a claim!
Also I could not find on your website a tab for customer services.

Antwort von Ronseal
Ronseal Fence Life plus
Ronseal Fence Life plus. Horrible runny paint that leaves an ugly streaky finish. I’ve given my shed five coats so far to try and make the finish look less ugly. If the sixth coat doesn’t do it then I will sand it back and use a decent product. Don’t waste your money on this green water.

Antwort von Ronseal
Ronseal Fence Life paint
I have a lot of fencing and some of them need patching up ,but I was unable to find RONSEAL FENCE LIFE COUNTRY OAK anywhere locally? I emailed the firm to ask why, and they informed me that they had discontinued ``country oak`` and they kindly sent me this Trustpilot link in the following line, At Ronseal, we’re always looking to improve and ensure we do ‘Exactly what it says on the tin’. Sadly in this this instance I am unable to purchase a tin in the first place which is very annoying! I am going to have to change colour and have to repaint the whole lot! I might change brand now, why should Ronseal benefit at my expense!

Antwort von Ronseal
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