The love your colour guarantee scheme doesn't stipulate that both colours need to be 5lt. Using this scheme we needed to contact customer services on 2 separate occasions to find out if we'd get our m... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Recently purchased Classic emulsion for living room. Did a feature wall in another colour. Painted the rest of the room in what we imagined would be a good contrast but after living with it for a coup... Mehr ansehen
Unternehmen hat geantwortet
Took far too long to find co-ordinating colours to go with the colour I have already bought. £5 to purchase 10 x small bits of card colour samples is a high price to pay compared to fabric, floor, ki... Mehr ansehen
Unternehmen hat geantwortet
I didn't have the correct details to go through with the love your colour guarantee, but once I explained my situation I was kindly offered an alternative, which was a good will refund! Great service... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
For Over 200 years Valspar have been trusted with the colours that are most important of all - Your colours. The colours that are personal. Unique. Intimate. The colours you want to fill your life with. We have Europe’s biggest range of pre-selected colours. From brilliant whites to outlandish oranges, our experts in store can help you choose from over 2,000 colours. Colours that are purer, brighter and truer. And if you can’t find what you’re looking for? Our state-of-the-art colour matching technology can match 2.2 million colours, all from a sample as small as a Parma Violet™. So, if your eye can see it, we can match it to ensure that you always Colour with Confidence.
Valspar Product Range
Vom Unternehmen geschrieben
- Ready for real life, effortless, even coverage and a long-lasting finish, whether you're decorating inside or out. So whether you're decorating your wall and ceilings, wood and metal trim, or even your Garden Fences or Masonry, with Valspar's unlimited range of colours you can create a truly personalised palette for every area of your home.
Love Your Colour Guarantee
Love Your Colour or change it for free!
To help you choose with confidence our Love Your Colour Guarantee means that if you don’t love your new Valspar colour, buy a second one and we’ll give you your money back.
It’s as simple as that.
Terms & Conditions apply.
It’s as simple as that.
Terms & Conditions apply.
Kontaktinformationen
Vereinigtes Königreich
- 0344 736 9174
- customerservice@valsparpaint.co.uk
- valsparpaint.co.uk
2,5
Mangelhaft
3192 Bewertungen
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
The love your colour guarantee scheme…
The love your colour guarantee scheme doesn't stipulate that both colours need to be 5lt. Using this scheme we needed to contact customer services on 2 separate occasions to find out if we'd get our money back. A frustrating few days.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi John,
Thank you for leaving us this review.
We will be requesting your details to allow our customer services manager to look into this matter.
DO NOT BUY!!!!!
DO NOT BUY!!!!!
NEVER!!!
ABSOLUTELY CRAP !!!!
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Peter,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Great customer service
I didn't have the correct details to go through with the love your colour guarantee, but once I explained my situation I was kindly offered an alternative, which was a good will refund! Great service from Valspar
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Lorraine,
Thanks for leaving this amazing review. It has made our day reading this.
Très déçue
Très déçue. Après 3 couches, la couvrance est toujours aussi déplorable. C'est dommage quand on demande un conseil et qu'on nous vend ce produit comme un excellent milieu de gamme.
Je ne sais pas combien de couches il va falloir pour avoir un mur correct.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Cindy,
Merci d'avoir pris le temps de laisser cet avis.
Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de la qualité de notre peinture. Nous nous efforçons toujours de proposer les meilleurs produits et nous convenons entièrement que l'expérience que vous avez décrite est en deçà de ce que nous et nos clients attendons.
Il est prioritaire pour nous de nous assurer que tous nos clients obtiennent les meilleurs résultats lorsqu'ils utilisent nos produits. Nous souhaitons vraiment vous aider à résoudre ce problème. Notre équipe du service client vous contactera prochainement pour demander vos informations, et nous espérons pouvoir profiter de cette occasion pour rectifier la situation.
Excellent Valspar
I always use Valspar it is excellent paint and is easy to use . It covers brilliantly on walls .
15. April 2026
Antwort von Valspar Paint
Hi Anne,
Thanks for leaving us this amazing review. It has made our day reading this!
Easy to chat using Whatsapp
Easy to chat using Whatsapp, although to provide a waiting time would be good. Advice provided was really useful and samples ordered
14. April 2026
Antwort von Valspar Paint
Hi Claire,
Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!
I've had a terrible allergic reaction…
I've had a terrible allergic reaction to it and still have. Over a week later and upstairs still smells like a chemical plant. If you're an allergy sufferer buy a sample and make sure it doesn't give you problems; I wish I had done
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Daniel,
We are sorry to hear of this.
Our customer services team will be reaching out shortly to request your details so we can make contact to discuss in more detail.
Antwort von Valspar Paint
Hi Beth,
Thanks for leaving us this amazing review. It has made our day reading this!
Very disappointed with this paint. Not fit for purpose
Paint
Very disappointed with this paint.
If I could give zero stars I would. I bought this on the recommendation of a member of staff in B&Q to repaint wardrobes, bedsides and a chest of drawers. I followed the instructions precisely, fully preparing the surfaces. The paint is very thin, I applied three coats and it has taken me days and days to complete. Whilst they look ok when painted the paint scraped off when I was putting a shelf back in the wardrobe and that was some days after application. Also it marks very easily and it is difficult to wipe it clean, marks and scuffs simply will not come off without rubbing which makes the paint will come off. I bought three different colours, 2.5 litres of each. The paint is not fit for purpose and I will need to start again with a decent quality paint. I only wish I’d read the reviews prior to purchase. I would certainly not recommend this paint. I have painted furniture many times before, using different brands of paint and have never had this problem. In my opinion it just isn’t suitable for the purpose suggested, it’s very shocking that this company continue to sell this paint given the terrible reviews. All these customers cannot be wrong.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Jan,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Awful paint - don’t buy
Similar to all the other comments and wish I’d checked - we bought 3 x colours on 3 for 2 at B&Q spending over £80 on paint and it’s awful and such a waste of money. Coverage is awful, colours don’t match what was expected even using their colour charts and checking multiple times. Do not buy this paint - it’s a false economy and you’ll end up spending more money and time fixing it. Not sure what to do with the paint we have as we have little confidence using it now.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Toryd,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Excellent product and customer service
Recently purchased Classic emulsion for living room. Did a feature wall in another colour. Painted the rest of the room in what we imagined would be a good contrast but after living with it for a couple of days realised we'd chosen the wrong tone to work with the other colour. We bought another shade and re-painted. This second shade was exactly what we wanted. We used Valspars Love Your Colour Guarantee to apply for a refund for our first purchase. After sending photographs of the 2 colours side by side and the receipts, we then we spoke to the customer service department and were told we would be refunded. The whole process was very easy and customer service at Valspar was excellent. We've used Valspar paints several times and would highly recommend them.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi,
Thank you for leaving this fantastic review!
We look forward to assisting with any future projects you may be undertaking.
Completely wrong colour
I ordered 3 tins at £75 each, specifically asking the staff member “will it look the same as the colour sample on the walls” just to find it’s absolutely nothing like, looks salmon pink and not at all what I wanted. I now have £225 worth of paint that I now cannot use.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Wasted a lot of money
Bought three 10L tubs of white cliffs from B&Q to decorate our downstairs over Easter.
Opened the first tub and started painting it on the wall but the colour looked completely different than the ticket - it looked like raw plaster with a pink tinge.
Tried to return it to B&Q but they said we had to contact Valspar customer service but not to worry as they were very good and would quickly sort a refund.
This did not happen. Had to make many phone calls and send many emails most of which no one replied to. They kept asking for more and more details and photos then after all of that said they’d only refund the opened tub not the two full/sealed ones. We even suggested they could collect them or we could take them back to B&Q but they just said no.
This has been so stressful and upsetting. Do not buy valspar paint- stick to dulux which is what I wish we had done 😞😞😞
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Nikki,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service manager will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Absolutely horrendous paint .
Absolutely horrendous paint .. Applied 3 coats to a previously Matt ceiling and it’s still patchy. B&Q staff advised no primer needed as it’s sus on the tin it has priming tech .. my bottom is has !!! Would avoid like the plague ..
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Liz,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Avoid- absolute dirt
Iv been painting over 20 years- worst paint iv ever used. 3 coats in and still needs at least 1-2 coats. Avoid and buy good brand paint!! Not worth it
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Michelle,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
After painting many interiors over the…
After painting many interiors over the years, this is without a doubt the worst paint I have ever used. Yes, the colour options are fabulous, but the quality of the paint leaves me astonished that it's still being manufactured and sold.
From a basic white starting point, my burnt orange emulsion has had 3 coats and requires a 4th due to poor finish and strange depth of colour in patches. The matt wood paint is even worse and my door frames have now had FIVE coats and are still not sufficiently covered, It's too late for me to turn back now, but I will NEVER purchase this low quality rubbish again!
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Tracy,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
Superb company to deal with
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Kyle,
Thanks for leaving us such a fantastic review!
Not all shades available as colour chips
Useful to have the option of getting colour chips with a potential voucher for buying paint. Unfortunately not all of the colours I wanted to test were available as a colour chip. Also, it should have been possible to order 10 colours but when I had 9 in my basket and tried to add a 10th, it said the number had been exceeded. Also, it wasn't very easy to find information about complementary colours.
8. April 2026
Antwort von Valspar Paint
Hi Kathryn,
Thank you for taking the time to leave this review.
We really appreciate your feedback and this will be passed on.
We hope we can be of assistance with any future projects.
Really helpful and was patient with…
Really helpful and was patient with lack of experience when choosing paint colours. Two beautiful colours chosen for my daughters bedroom
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Kirsty,
Thank you so much for taking the time to write such a wonderful review!. We look forward to helping you out with any future projects you may have!
We bought the premium bathroom paint…
We bought the premium bathroom paint for our ensuite bathroom and there are lots of drip marks on the walls from where water has splashed out onto it from the sink and shower. Do not waste your time on this paint!
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Valspar Paint
Hi Maria,
Thank you for taking the time to leave this review.
We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.
It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.
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