Everything is laid out as it should be to make things easy, especially for older people like me, who can struggle using a computer because there weren't computers for children in schools back then; we... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Since I made my claim, the whole process has been very easy. I really appreciated that it was easy to speak to an actual person rather than just a robot, as I much prefer speaking to someone direc... Mehr ansehen
I’d never heard of RIAS insurance and honesty was apprehensive, but after every encounter they are by far the best customer service I’ve ever experienced and I’m old! lol if you’re lucky you’ll get a... Mehr ansehen
Horrible customer services based in South Africa who are extremely passive aggressive, rude, unprofessional and just lack the ability to deal with a U.K. audience. I have recently taken out insurance... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Rias has been established for over 25 years and provides Home & Car insurance from Ageas who insure over 4 million customers in the UK. Our Home and Car insurance offer peace of mind with Defaqto 5 star rated cover, UK call centres and a 24/7 claims service.
Kontaktinformationen
Everdene House, Deansleigh Rd,, BH7 7DU, Bournemouth, Vereinigtes Königreich
- motor@rias.co.uk
- rias.co.uk
4,2
Gut
13.384 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
They are not worth the effort
9. September 2026
Antwort von RIAS
Good afternoon,
We are disappointed to hear that you have been left unhappy with our service.
As your review doesn't provide any information, please reach out to us if needing further assistance - our phone number is 0800 183 9261.
Kind regards,
DM, on behalf of the RIAS Team.
Excellent cutsomer service
Never heard of Rias prior to my purchase of car insurance and had a general query about new policy, spoke to Becky who was extremely helpful and so far so good!
9. September 2026
Antwort von RIAS
Hello Sonia, thank you for taking the time to leave us and Becky this review, we really appreciate it.
Thank you for choosing to insure with RIAS this year.
Kind regards
MR, on behalf of the RIAS Team.
An excellent insurance company.
10. September 2026
Bewertung ohne vorherige Einladung
Simple, Quick and efficient
The more info you give, price gets better. There are little tips and information points which I liked. It's simple to use and you have the option to call for purchasing the insurance; I am assuming this is not charged extra but it's for convinience and for people who are hesitant using their debit card online. They use a safe payment method linking for approval on your banking app. Wasn't as difficult as I thought it might be.
7. September 2026
Easy and great price compared to my…
Easy and great price compared to my renewal price
8. September 2026
Efficient!
9. September 2026
No loyal responses sooner look after…
No loyal responses sooner look after new customers than repay your loyalty
8. August 2026
Antwort von RIAS
Hello Danny,
Thank you for finding the time to leave this review. If there is anything you would like to discuss, please do not hesitate to get in contact via Live Chat on our website or by calling 0345 650 0345. We are open 8:30-6 Monday - Friday and 8:30-4 on Saturdays.
Kind regards, JC, on behalf of the RIAS team.
Easy platform online to buy car…
Easy platform online to buy car insurance. Self explanatory and simple. Great job same day
8. September 2026
Exellent service recieved so far
Exellent service recieved so far, and recently made a change to my policy online also easy quick and straightforward.
6. September 2026
Simple to renew
6. September 2026
Rias - First-rate Customer Service
I contacted Rias to make some changes to my policy etc. - I spoke with a professional and friendly lady that expedited my request - she provided a first-rate service.
I am very impressed with Rias and will be renewing my policy with them and would recommend to others.
8. September 2026
Bewertung ohne vorherige Einladung
Easy to renew policy
9. Juli 2026
Easy to navigate online and price was…
Easy to navigate online and price was very competitive
8. September 2026
Competative price helpful staff ease of…
Competative price helpful staff ease of transaction
7. September 2026
The app is so easy to use
The app is so easy to use. Competitive pricing. No admin fees when changing details, and a good price when I changed my car.
6. September 2026
Top Rated Service
I cannot rate this company highley enough and in particular the Agent Catherine. I called to report the passing of a client and asked to transfer the car insurance to the deceased partner who, emotionaly, was not able to make the call. Once we went through the security, the problem was dealt with swiftly, proffessionaly and compassionately. Catherine spoke clearly and explained every step as she went through the transfer. Great Job. When my insurance is due I would certainly consider RIAS for mine.
7. September 2026
Bewertung ohne vorherige Einladung
I have had an incorrect bill
I have had an incorrect bill. I cannot see why I have been charged what I have. I have attempted contact (I cannot call) and would really appreciate human contact via email to resolve the issue
5. September 2026
Antwort von RIAS
Good afternoon Julie,
We're sorry to hear you've experienced difficulties contacting us and that you're unable to call.
Unfortunately, we're unable to discuss policy-specific information via Trustpilot. If you require assistance, please contact us by email at motor@rias.co.uk or via Live Chat on our website and a member of the team will be happy to assist you.
Kind regards,
AD, on behalf of the RIAS Team.
very proffesional from the initial…
very proffesional from the initial phone call to report the problem.
1. August 2026
So funktioniert Trustpilot
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