Mentions free account but there is no access to agents details with free account so useless. One week for £1 then £9.99 a month but no mention of cancelation. Button for more info didn't work. Once I... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The website is well thought out with helpful filtering options. Lots of great properties so you'll always find what you're looking for! The descriptions and photos are good and the online system of bo... Mehr ansehen
Unternehmen hat geantwortet
so far few good places i am interested in but need bit mire guidance and would be more beneficial to speak to team
Unternehmen hat geantwortet
Your the first company I've come across that is offering ground floor living that's accessible for disabled applicants Unfortunately I didn't realise there was a monthly charge until I proceeded fur... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Finding your dream home has never been easier. We scour all available property listings day and night, so you have every potential property listing under one roof! Specify your housing preferences, receive real-time email alerts and respond immediately to your favorite properties. This saves you time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.
We all need a roof over our heads
Vom Unternehmen geschrieben
- And we’re here to help you with finding one! We search all available property listings day and night, so you have every potential property listing under one roof! This saves you tons of time during your search, and allows you to focus on what really matters: not just finding a house, but finding a home.
Kontaktinformationen
Vereinigtes Königreich
- support@rentaroof.co.uk
- rentaroof.co.uk
4,2
Gut
229 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to use the service
7. März 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Bobbie,
Thank you for your review!
We're glad to hear that you found our service easy to use. If you ever need any further assistance, feel free to reach out. We appreciate your support! 😊
Kind regards,
Michelle
Rentaroof.co.uk
found good places that can be…
found good places that can be affordable for students
5. März 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Liam,
Thanks for your review! 😊
Glad to hear you found some affordable places that work for students! 🎉 It’s always great when you find a spot that fits your budget. Keep looking around, you never know what awesome deals you might come across! If you need any help or have questions, feel free to reach out.
Good luck with the search! 🙌
Kind regards,
Michelle
Rentaroof.co.uk
BEWARE
Suggested property advertised in an area. Then description underneath relates to same street name, in completely different area of UK?? Another review here said same thing happened to them. Poor. Other companies are constantly updating properties but don't charge £19.99 a month.
8. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Moira,
Thank you for your feedback!
We’re sorry for any confusion and frustration this may have caused. Our subscription fee (£19.99/month) helps us constantly scan, verify, and update listings, so users get the latest properties as quickly as possible.
We definitely don’t intend for properties to be advertised in the wrong location. While we rely on third-party sources for property details, we’re always working to improve the accuracy of our data. If you spot any incorrect listings, please feel free to report them using the "Report an issue with this listing" button on the ad, or contact us directly at support@rentaroof.co.uk, and we’ll look into it right away.
If there's anything we can help you with, please let us know.
Kind regards,
Michelle
Rentaroof.co.uk
I had joined this to hopefully find a…
I had joined this to hopefully find a home, unfortunately that was not the case. Paid £1 for the 3 day premium. Was not able to find anything so I cancelled my subscription. Then I get an email being threatened to be taken to debt collection?! Over a 19.99 bill I had cancelled!! This is horrible. Luckily no money was taken but this needs sorted. What an absolute scam and heart attack.
5. März 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Skyla,
Thank you for your review. It’s unfortunate to hear that you’ve had this experience with our service.
Two emails have just been sent to you with an explanation of how this situation occurred. The subscription was canceled on the same day the new payment period was about to begin. Since the renewal is an automatic process, this is why the charge went through.
The email includes a solution to resolve the issue. Hopefully, this helps to your satisfaction. If there’s anything else that can be done, please don’t hesitate to let us know.
Kind regards,
Michelle
Rentaroof.co.uk
Ease of use.We are looking to move to a…
Ease of use.We are looking to move to a bigger house .Found Rent a roof by accident. Pictures very clear and sharp and with detailed description of the property.
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Christie,
Thank you for your review! We're glad you found Rentaroof and that you appreciate the clear photos and detailed property descriptions.
We hope you find the perfect bigger home soon! 🏡
Kind regards,
Joy
Rentaroof
be aware that they will charge you…
be aware that they will charge you 19.99 a month just so you don't have to search for properties on different websites. its not for private landlords and is such a waist of money when really you might as well just open 2,3 tabs of different agencies to find a property
27. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Timothy,
We’re sorry to hear that you didn’t find Rentaroof valuable. Our service is designed to save time by bringing listings from multiple agencies into one place, making the search process easier and more efficient. While some prefer searching manually, many users appreciate the convenience we provide.
That said, we always welcome feedback and are continuously working to improve. If you have any specific concerns or need assistance, feel free to reach out—we’d be happy to help!
Kind regards,
Zhané
Rentaroof.co.uk
Antwort von rentaroof
Hi Faith,
Thank you for your positive feedback! We're glad to hear that you found our service helpful and that our platform provided you with a good selection of properties.
If you have any further questions or need assistance, feel free to reach out. We're here to help you in your search for the perfect property!
Kind regards,
Zhané
Rentaroof.co.uk
Site was easy to navigate
Site was easy to navigate, making it less stressful for myself to find what I am looking for. Everything from the beginning is very clear which has made it easy for me to shortlist the properties I would like to enquire about.
11. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Abby,
Thank you for your wonderful feedback! We're delighted to hear that our site made your search easier and less stressful. If you need any further assistance or have any questions about the properties, feel free to reach out.
Happy house hunting!
Kind regards,
Joy
Rentaroof
The people they Can find housing with you, and can it be a little cheaper?"
Hi
"Although I haven't found a room yet, I think you are doing a great job."
6. Februar 2025
Antwort von rentaroof
Hello,
Thank you for your kind words! We're glad to hear that you appreciate our efforts. We hope you find the perfect room soon! If there's anything we can do to assist you in your search, feel free to reach out. 🏡
Kind regards,
Joy
Rentaroof
Not helpful at all
Rentaroof is an aggregator of properties from different sites and lists them on their own. A great concept as it saves having to scroll different websites to find your ideal home.
What isn't great, however, is the price they charge for such a service. Whilst it may be worth it to some people looking to save time, £19.99 a month is a bit steep especially in this current economic climate.
The two biggest issues I have had with this, is the following:
- There aren't that many properties in the area (that could just be down to location and what is available, something they aren't able to help)
- The accuracy of the listings. It took a month for the website to finally update me with a new listing, only for the data to be incorrect as the listing was located somewhere 2 hours away from my location/the location specified in the search filter.
These alone make it difficult to even consider paying a premium for the service, but my biggest issue (and the reason I am even writing this review in the first place) is the predatory nature of how the subscription model is set up.
When you do decide to bite the bullet and subscribe, you have the option for a 3-day trial that costs only £1. A fantastic option for those who want to try the service before committing to it, as it gives you full access to the site and it's features.
After the 3 days is over, you are then charged the full amount for a month.
After deciding I no longer wanted to continue my subscription as I didn't consider the service to be worth the full amount, I attempted to cancel my subscription, but it didn't work. After multiple attempts of cancelling, nothing happened.
When the time came for the subscription to finish, rentaroof continued as if I was still active, and gave me a month's premium, but because the transaction didn't go through, I now owe them for a month I did not want in the first place.
Now they are sending me threatening emails demanding I pay, otherwise it will go to their legal team, and then debt collections, who will increase the fee considerably.
I have tried contacting them via their support email and have received 0 correspondence back.
The stress this has caused me has been mentally exhausting.
If you've made it this far, do NOT use rentaroof. Their customer service is non existent, and their subscription policy is predatory. If you need to find properties, just search other websites and save yourself the trouble. At least other websites will input the correct information on the listings as well.
11. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Alex,
Thank you for sharing your experience with rentaroof.
We are sorry to hear that you have encountered issues with our service.We greatly appreciate your feedback, particularly regarding the accuracy of the listings and the availability of properties in your area. Our service is designed to simplify the search process by gathering a wide range of available rental properties in one place. However, we do rely on third parties for data accuracy and are continuously working on improvements.
Regarding the issue with cancelling your subscription, we sincerely apologise for any inconvenience this has caused. It is never our intention to cause our customers any stress or discomfort.
We would like to investigate this further and offer a solution. Please kindly contact our support team at support@rentaroof.co.uk, so we can assist you in resolving this matter.
Additionally, we are eager to learn from your experience so we can improve our service. Your insights are invaluable to us, and we hope to connect with you directly to address your concerns and ensure a better experience for all our users.
It is important for us to emphasise that we take all feedback seriously in order to improve our services. We hope that you will give us another opportunity to better serve you.
Thank you once again for your candid feedback.
Kind regards,
Joy
rentaroof.co.uk
Fake
Fake Website. They steal photos of properties from other sites. You have to pay a subscription fee to view the properties? It’s a Con.
1. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Dear Amy,
Thank you for your review and honest feedback.
I’m sorry to hear that you feel this way. To clarify, Rentaroof is not an agency but a rental search platform. We do not own or manage any properties ourselves. Instead, we scan 3,500+ websites daily to compile a comprehensive list of rental properties, ensuring you have access to the latest listings in one place.
Regarding photos, all property details, including images, come from publicly available sources, similar to how other search platforms operate. Our subscription fee (£19.99/month) covers the costs of continuously scanning and verifying listings to help users find rentals faster and more efficiently.
We strive to offer transparency and value, and we’re happy to assist if you have any concerns. Feel free to reach out to support@rentaroof.co.uk.
Kind regards,
Michelle
Rentaroof.co.uk
I canceled my subscription and they…
I canceled my subscription and they still took money from my account, I've been trying to contact them by email and nothing
31. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Dear Nayara,
Thank you for your feedback.
I’m sorry to hear that a payment was charged despite your subscription cancellation. It appears that your cancellation and the payment crossed each other. This was certainly not our intention. I have just sent you an email to find a suitable solution.
If this does not meet your expectations, please reply to our email so we can assist you further. Thank you in advance.
Kind regards,
Michelle
Rentaroof.co.uk
Antwort von rentaroof
Dear Amina,
Thank you for your feedback.
We work very hard to ensure Rentaroof operates at peak performance. That’s why we can send you all available rental properties at lightning speed! We scan 3,500 websites day and night, making sure you never miss a single listing. On top of that, our quality system checks the availability of each rental property every hour.
To maintain this high level of service, we reinvest every pound we earn to keep improving our platform, ensuring you get the best rental listings—checked for both quality and availability. These efforts require significant resources, which is why we charge a subscription fee of £19.99 per month. This allows us to continue delivering top-quality service and helping you find your perfect rental home without missing out!
I hope that, despite the (in your opinion) high price, you were able to find a great home and are satisfied with our platform. If there is anything else we can assist you with, please feel free to contact us at support@rentaroof.co.uk.
Kind regards,
Michelle
Rentaroof.co.uk
Dodgy if you ask me...
Was trying to get an agent to contact me but I need to pay a fee first and only to see the properties are showing elsewhere when typed straight into Google not even in the areas they are claiming them to be.
31. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Dear Bee,
Thank you for your feedback.
To clarify, Rentaroof is not an agency and does not manage or rent out properties directly. We are a rental search platform that scans 3,500+ websites daily to provide a comprehensive overview of available rental listings in one place.
Our subscription fee (£19.99/month) allows us to continuously scan, verify, and update listings, ensuring users receive the latest properties as quickly as possible. While some listings may also appear elsewhere, Rentaroof helps streamline the search process by gathering them in one convenient platform.
It is certainly not our intention for properties to be advertised in an area different from where they are actually located. We rely on third-party sources for property details, but we continuously work to improve our data accuracy. If you come across any incorrect listings, you can report them directly using the "Report an issue with this listing" button on the advertisement, or contact us at support@rentaroof.co.uk, and we will investigate immediately.
If you have any further concerns, feel free to reach out—we’re happy to help!
Kind regards,
Michelle
Rentaroof.co.uk
It's a great lay out so esy yo find…
It's a great lay out so esy yo find what u are looking for
28. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Michelle,
Thank you for your kind review! 😊 We're glad to hear that you find our layout easy to navigate and that it helps you find what you're looking for quickly. That’s exactly what we aim for! 🚀🏡
If you ever need anything else, we’re always here to help. Happy house hunting! 🏠✨
Kind regards,
Zhané
Rentaroof.co.uk
It's the first time I've tried…
It's the first time I've tried rentaroof, but from the feedback they look a really great site
24. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Mark,
Thank you for giving rentaroof a try!
We're so happy to hear that the positive feedback encouraged you to choose us. We’re confident you’ll have a great experience, and if there’s anything we can assist you with, don’t hesitate to reach out.
Kind regards,
Zhané
Rentaroof.co.uk
prenty of information are helpful
24. Januar 2025
Antwort von rentaroof
Good morning,
Thank you so much for your thoughtful review!
We're thrilled to hear that you found the information helpful and that it met your needs. Providing valuable and comprehensive content is always our goal, and it’s wonderful to know we’ve achieved that for you. If you ever have any questions or need further assistance, don’t hesitate to reach out. Your support and feedback mean the world to us!
Kind regards,
Zhané
Rentaroof.co.uk
Michelle wiped off the outstanding debt…
Michelle wiped off the outstanding debt and cancelled my account with in 1day.
22. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Rebecca,
Thank you so much for your kind words! We’re thrilled to hear that Michelle was able to assist you so quickly and efficiently. Our team always strives to provide the best possible service, and it’s great to know we made a positive difference for you.
If you ever need assistance in the future, don’t hesitate to reach out – we’re here to help!
Kind regards,
Zhané
Rentaroof.co.uk
Nightmare landlady
Please don't waste your time viewing the 3 bed property Smore Slade Hills, Oadby, Leicester.
The landlady is extremely extremely vulgar and the most rude and vile person you will come across. Difficult and humiliating.
Honest opinion, for how ill-mannered she is, the property is not even up to date, very outdated furniture and bathroom and old dirty carpets for the landlady to be acting all prestige. Stay away!
20. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi Fahad,
Thank you for sharing your feedback. We’re truly sorry to hear about your negative experience with the landlord. At Rentaroof, we strive to connect people with suitable properties, and it’s very important to us that these interactions are positive and respectful.
Please note that Rentaroof is not a landlord; we act as a platform to connect property seekers with property owners. However, we take feedback like this seriously and would like to understand more about what happened.
We’ve submitted a contact request and hope you’ll get in touch with us to provide further details. Your insights will help us improve the experience for others.
Looking forward to hearing from you.
Kind regards,
Zhané
Rentaroof.co.uk
Rentaroof propose les logements tels…
Rentaroof propose les logements tels qu’ils sont actuellement ce qui est encourageant dans la mesure où après la visite on n’as plus besoin de réfléchir.
21. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von rentaroof
Hi,
Thank you for your review! We're so glad to hear that our straightforward approach to accommodations made your stay enjoyable and hassle-free. We look forward to hosting you again in the future!
Kind regards,
Zhané
Rentaroof.co.uk
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