I was nervous about making a larger purchase on something that "may not work" but after spending two days on a bus that was so bumpy, and then went swimming after with no issues I was so happy I bo... Mehr ansehen
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Das sagen Bewerter
If I could give less than one star I would. The customer service is terrible. I returned the item 3 weeks ago and still no refund. There's no excuse for that. I had ordered the wrong size, but they in... Mehr ansehen
It is hard to tell if the premium+ reliefband is working because the strap won't stay tight on my wrist. It loosens and moves around so my wrist doesn't keep contact which cause it to repeatedly turn... Mehr ansehen
My wife has tried everything---pills, shots, hypnotherapy---to overcome her lifetime motion sickness. She swears by the Reliefband. It gives her the ability to ride in cars and airliners without the u... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Reliefband is the first FDA-cleared wearable device for the treatment of nausea with hundreds of thousands of satisfied users worldwide. Originally designed for use in hospitals and with over 50 clinical trials, Reliefband is the go-to solution for 100% natural, fast-acting, and long-lasting nausea relief. Our full assortment of products offers drug- and side-effect-free relief for motion sickness, morning sickness, seasickness, hangovers, chemotherapy-, migraine-, and anxiety-induced nausea.
Kontaktinformationen
Vereinigte Staaten
- 877-735-2263
- customerservice@reliefband.com
- reliefband.com
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Das haben sich andere Leute angesehen
The Reliefband is really fantastic!
The Reliefband is great! It actually WORKS! I've tried Seabands, bonine, and dramamine. This outdoes them all. I love that it has various levels so I can up the intensity if I need to. My only drawback has been the magnetic charging unit. I just can't get it to stay connected. It unlatches itself during charging all the time. I have just purchased the new charger that is available on the website based on positive reviews. It should arrive soon.

Antwort von Reliefband
The reliefband made ZERO Difference
I bought the relief band flex with hopes it would help with motion sickness for my cruise. I put in on to test it out before the ship and felt the electric shocks as described I would.
I couldn't test it out since I was not exposed to motion sickness. By the time I used it on the ship, it was too late to return. There was ZERO difference in making me feel any better. In fact, it made me feel worse with the tingling vibrations. I tried it 3 times to make sure I used it correctly. NOTHING. This is a gimic item in my opinion from a company that gives you ONLY 14 days to return it which is impossible since you need to pad time to receive it before you go away on a trip. Who wants to spend money on an item they can't get their money back if it doesn't work. The patch behind my ears that I switched to worked perfectly and it cost a fraction of the price. I didn't see anyone on the ship wearing a reliefband. I will do my research better next time as I predict this company will be out of business soon.

Antwort von Reliefband
Relief band still not shipped
Relief band still not shipped, or I was not notified. Been over a week, since ordered.

Antwort von Reliefband
Ordered 9 days ago
Ordered 9 days ago. Still hasn’t shipped. Was told of unforeseen circumstances delaying the shipping. No further explanation or ship date. Probably won’t arrive in time to use on intended trip.

Antwort von Reliefband
Excellent product
Excellent product. Truly works amazingly well! Website easy to navigate

Antwort von Reliefband
Could have been great.
I purchased the Reliefband Sport in February 2023 from the US, as the UK did not offer this model at the time. I selected it for its basic design, durability, and stainless steel connection points, critical for my metal allergy.
I suffer from severe nausea and needed the device for a trip in March 2023 involving flights, boating, and rough roads. Initially, it worked well on the highest setting, though it caused some discomfort. Despite developing a rash from the non-stainless steel charging area, I tolerated it due to the relief from nausea. (This is particularly troubling as the company misleadingly marketed the product as having stainless steel components, yet the charging points, which are in direct contact with the skin, are not stainless steel.)
After minimal use, I stored the device and reached for it again in May 2024 for another trip. To my dismay, it malfunctioned with weak and intermittent pulses, and even expanded mid-flight, causing significant distress during turbulence. The device failed when I needed it most, despite careful handling and use over about 12 days (the length of my initial trip).
When I contacted customer service about the issue, their response was dismissive, citing the one-year warranty without addressing the product's failure or offering a solution. This raises serious concerns about the company's quality standards, durability of their products, and customer service. Had customer service attempted to rectify the situation, I might have dismissed this as a one-off faulty product.
Given the high price point of over $200, the device's failure is unacceptable. This experience suggests possible intentional design flaws to ensure failure within the warranty period. The lack of support and resolution from customer service is appalling, leaving me extremely disappointed and questioning the company's integrity and commitment to their customers.
I recommend you go elsewhere until they've fixed their many flaws. If anyone knows what recourse I might have to get my money back, I would love to know.
*** Updated ***
Since my review, I received a comment (visible below) which is not helpful, given that I’ve already explained that the device is faulty and does not work. I have tried everything mentioned, and there is nothing more I can do to make the device work. I am aware of how to use it, tried multiple charging methods (but forgot to mention in the initial review that the charger is also awful and makes it difficult to charge the device as the cable is maybe two inches long, so I always have to set things up around the device to rest on while charging or it will fall off the charging cord)…
Additional to the response here, I received an email from reliefband after I mentioned my review to them within the “support” email thread. I was asked for my order info, which I provided. I then received the following reply, which is ridiculous considering they already know it’s been just over a year (outside the warranty window) since I ordered my device. So what was the point of asking for this information? Just wasting my damn time??
This is a crap company. :
Thanks again for reaching back out and providing us with your original Order# of 1158057. I was able to gain access to the US system and unfortunately, your order has surpassed eligibility, as at Reliefband, all devices come with a 1 Year Manufactures Warranty for manufacturers defects. We went ahead and pulled up your order 1158057 and see your order was shipped on February 12, 2023. Because the order was shipped over 1 year ago, unfortunately you are no longer eligible and fall within the warranty period.

Antwort von Reliefband
Took 3 weeks to receive package
Took 3 weeks to receive package! Will not even recommend to anyone.

Antwort von Reliefband
Fast shipping and good packaging
Fast shipping and good packaging. Haven’t tried the band yet but suffer from dizzy spells and nausea so hoping this will help.

Antwort von Reliefband
I sent an email and never got a…
I sent an email and never got a response . I asked about the battery covering that keeps popping out.
I really like the relief band with the exception of the covering.

Antwort von Reliefband
Caveat Emptor
Beware. The 50-hour product is *not* rechargeable. That fact is downplayed in the item description. Most electronic products will state "50-hour battery life" or the like, but in this case, you're paying $100 for a disposable item. It's also non refundable.
Good description
It was easy to read the descriptions of the multiple products and find the one that should help me.

Antwort von Reliefband
I have chronic nausea and anxiety over…
I have chronic nausea and anxiety over everything. And I've been so tired having to rely on medications that have horrible side effects. I found Relief Band when I was pregnant with my 3rd baby and it was a game changer! Still had some pregnancy nausea, but with Relief Band it was much more manageable. I don't leave the house without it now. Whether to the grocery store, doctor appointments, to car/plane travel, and amusement parks. It has even been helpful during a stomach flu for myself and my kiddos!
The only thing I wish was different is if they would make the charging cable longer.
Items not in stock
The item that I wanted to purchase was not available even though your website and your facebook page said you had them. I had to go through a third party to buy it. I needed this item urgently for a family vacation and they couldn’t accommodate me for expedited shipping.
Disappointed in shipping
Disappointed in shipping first it said Wednesday’s then Tuesday’s and now Thursday.
Do not understand why
I simply asked for the metal band holder and was told NO! I really don’t understand why you wouldn’t sell them.
Ineffective and poor customer service
The bands were not effective for me, my wife, or any of my 3 children .
When I reached out to the company to get help, I never heard back after several attempts.
My daughter who has POTS…
My daughter who has POTS a form of Dysautonomia and resulting chronic headaches and nausea has used Reliefband since 2015 to help her get through many tough moments. We keep it nearby and charged. We highly recommend it.
Interesting concept, but it didn't work for me.
The product didn't work for me at all. I tried it several times, and I felt the tingling on my wrist, but as far as lessening or eliminating my nausea, it did nothing.
Social freedom
I have used the relief band for so many different social occasions and it has allowed me to do so many things !!!
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